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Loyalty and

Consumer needs are different,
the market is continuously changing.

What we offer you

Customer retention is incredibly important for growing a sustainable business. Optima has a proven track record in achieving high retention and conversion rates increasing your customer value while offering him

a truly meaningful customer experience.

– Prolongation of existing contracts

– Revenue increase through upsell and cross sell

– Higher level of customer satisfaction

Contact Center

We deliver complete contact center solutions for telecom customers, financial institutions, automotive and energy clients tailored to meet your specific needs.


Customer Care

Technical Support

Customer Value Growth

Support & back office services