{"id":10550,"date":"2025-06-13T09:07:32","date_gmt":"2025-06-13T06:07:32","guid":{"rendered":"https:\/\/optimacall.ro\/?page_id=10550"},"modified":"2025-06-13T09:24:12","modified_gmt":"2025-06-13T06:24:12","slug":"qualitatspolitik","status":"publish","type":"page","link":"https:\/\/optimacall.ro\/de\/qualitatspolitik\/","title":{"rendered":"Qualit\u00e4tspolitik"},"content":{"rendered":"<p>OPTIMA SOLUTIONS SERVICES SA betrachtet die Qualit\u00e4t als eine Priorit\u00e4t f\u00fcr die Dienstleistungen und Produkte, die den Kunden angeboten werden, aber auch f\u00fcr das interne Prozessmanagement.<\/p>\n<p>Wir verpflichten uns, die von den geltenden Vorschriften geforderten Qualit\u00e4tsstandards zu setzen und zu erreichen und in jeder Hinsicht die geltenden gesetzlichen Anforderungen sowie die festgelegten Anforderungen und angemessenen Erwartungen unserer Kunden zu erf\u00fcllen.<\/p>\n<p>Dies wird durch die Einf\u00fchrung und Aufrechterhaltung eines Qualit\u00e4tssystems gem\u00e4\u00df ISO 9001:2015 erreicht.<\/p>\n<p>Die wichtigsten Qualit\u00e4tsziele sind:<\/p>\n<ul>\n<li>Bereitstellung von Produkten und Dienstleistungen, die die Kundenanforderungen vollst\u00e4ndig und effizient erf\u00fcllen.<\/li>\n<li>Aufrechterhaltung des Ansehens der Organisation.<\/li>\n<li>Stetiges Umsatzwachstum durch kontinuierliche und gut koordinierte Aktivit\u00e4ten.<\/li>\n<li>Kontinuierliche Konzentration auf die Minimierung von Nichtkonformit\u00e4ten und Beschwerden von relevanten Interessengruppen.<\/li>\n<li>Kontinuierliche Verbesserung des Qualit\u00e4tsmanagementsystems.<\/li>\n<\/ul>\n<p>Jeder Mitarbeiter des Unternehmens ist sich seiner Verantwortung und seiner T\u00e4tigkeiten im Rahmen des Qualit\u00e4tsmanagementsystems bewusst und ist f\u00fcr die Qualit\u00e4t seiner eigenen T\u00e4tigkeiten verantwortlich, um die f\u00fcr die T\u00e4tigkeiten innerhalb der Organisation geltenden Anforderungen zu erf\u00fcllen.<\/p>\n<p>Das Management auf h\u00f6chster Ebene verpflichtet sich, die notwendige Infrastruktur, das Arbeitsumfeld und die Ressourcen bereitzustellen, um die Qualit\u00e4tsziele zu erreichen und das Qualit\u00e4tsmanagementsystem aufrechtzuerhalten und kontinuierlich zu verbessern.<\/p>\n<p>Ich bin der Meinung, dass diese Politik durch mein pers\u00f6nliches Engagement und das aller Mitglieder von OPTIMA SOLUTIONS SERVICES SA, unabh\u00e4ngig von ihrer Position, kommuniziert, verstanden und durchgesetzt werden muss.<\/p>\n<p><strong>Generaldirektor Datum: 01.06.2025<\/strong><\/p>\n<p><strong>Ionescu Andrei-George<\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>OPTIMA SOLUTIONS SERVICES SA consider\u0103 calitatea ca fiind prioritar\u0103 pentru serviciile \u0219i produsele oferite clien\u021bilor s\u0103i, dar \u0219i pentru managementul intern al proceselor. Suntem total angaja\u0163i s\u0103 stabilim \u015fi s\u0103 atingem standardele de calitate cerute de normele \u00een vigoare, \u0219i s\u0103 fim capabili s\u0103 satisfacem sub toate aspectele, cerin\u021bele legale aplicabile \u0219i cerin\u0163ele specificate \u015fi [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":8,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10550","page","type-page","status-publish","hentry"],"desktop_mode_comment_count":0,"desktop_mode_lock":null,"desktop_mode_contributors":[],"desktop_mode_attached_media":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Politica \u00een domeniul calit\u0103\u021bii | Optima<\/title>\n<meta name=\"description\" content=\"De ce este important\u0103 implementarea unei politici in domeniul 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