Looking for a career?

Discover opportunities with Optima Solutions Services. Join our team!

Discover the perfect opportunities for you!

Please leave your contact details and we will notify you when we open new positions that suit you.



Company description

Optima Solutions Services, founded in 2010 by experienced professionals, is a mid-sized outsourcing company with a focus on high quality. Optima supports clients in growing business and improving customer satisfaction by providing sales and support services through various technologies. Optima's medium size allows for increased focus and customized solutions, guaranteeing superior customer service and results. Optima has quickly proven itself as a trusted supplier to multinational companies in telecommunications, financial services and utilities. Contact Center Magazine has recognized the quality of Optima's services, awarding it Best Medium Contact Center on multiple occasions. Optima is part of the Next Capital Group, active in the financial sector, managing total assets of over 500 million euros. Optima employs over 350 people in its offices in Bucharest, Iasi and Brasov, providing excellent service to its customers. This company offers career opportunities in a professional team in an optimal environment for personal and professional development.

What's waiting for you?

Whether you're a visionary in search of new horizons or a technology master in search of revolutionary solutions, this space is ready to fulfill your every aspiration. Here, every idea becomes reality and every project comes to life.

Blog

Stay up to date with all the news

Community engagement: how a call center can make a difference

Community involvement: how a call center can make a difference

Getting involved in the community: how a call center can make a difference through CSR In a world where corporate social responsibility (CSR) is becoming increasingly important, service companies, including call centers, have the opportunity to make a significant contribution to the development of the...

MIT VS. REALITY: AI in the CALL CENTER

MIT VS. REALITY: AI in CALL CENTER

MYTH VS. REALITY: AI in the call center world Artificial Intelligence (AI) has stirred both excitement and fear in the customer service and call center outsourcing industry. Some see it as a productivity driver, others fear that...

Sales burnout: Why it happens and how to overcome it

Sales burnout: Why it happens and how to overcome it

Sales Burnout: Why it happens and how to overcome it Working in sales is dynamic, challenging and often intense. With clear goals, attractive bonuses and a fast pace, it can seem like a motivating environment. But beyond results and KPIs...

wpChatIcon
wpChatIcon