{"id":11237,"date":"2025-09-23T16:41:18","date_gmt":"2025-09-23T13:41:18","guid":{"rendered":"https:\/\/optimacall.ro\/?p=11237"},"modified":"2025-09-17T17:34:20","modified_gmt":"2025-09-17T14:34:20","slug":"what-is-storytelling-in-telesales-and-how-to-increase-your-sales","status":"publish","type":"post","link":"https:\/\/optimacall.ro\/en\/what-is-storytelling-in-telesales-and-how-to-increase-your-sales\/","title":{"rendered":"What is storytelling in telesales?"},"content":{"rendered":"<style>.elementor-11237 .elementor-element.elementor-element-e2c6525{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;overflow:visible;}.elementor-11237 .elementor-element.elementor-element-e2c6525.e-con{--flex-grow:0;--flex-shrink:0;}.elementor-widget-image .widget-image-caption{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-size:var( --e-global-typography-text-font-size );font-weight:var( --e-global-typography-text-font-weight );line-height:var( --e-global-typography-text-line-height );}.elementor-widget-button .elementor-button{background-color:var( --e-global-color-accent );font-family:var( --e-global-typography-accent-font-family ), Sans-serif;font-size:var( --e-global-typography-accent-font-size );font-weight:var( --e-global-typography-accent-font-weight );line-height:var( --e-global-typography-accent-line-height );}.elementor-11237 .elementor-element.elementor-element-b337e41 .elementor-button{background-color:#F4941C;}.elementor-11237 .elementor-element.elementor-element-b337e41 .elementor-button-content-wrapper{flex-direction:row;}.elementor-widget-heading .elementor-heading-title{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-size:var( --e-global-typography-primary-font-size );font-weight:var( --e-global-typography-primary-font-weight );line-height:var( --e-global-typography-primary-line-height );color:var( --e-global-color-primary );}.elementor-11237 .elementor-element.elementor-element-5e2d089{text-align:left;}.elementor-11237 .elementor-element.elementor-element-5e2d089 .elementor-heading-title{font-family:\"Inter\", Sans-serif;font-size:40px;font-weight:600;line-height:1.1em;}.elementor-widget-text-editor{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-size:var( --e-global-typography-text-font-size );font-weight:var( --e-global-typography-text-font-weight );line-height:var( --e-global-typography-text-line-height );color:var( --e-global-color-text );}.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:var( --e-global-color-primary );}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap, .elementor-widget-text-editor.elementor-drop-cap-view-default .elementor-drop-cap{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-11237 .elementor-element.elementor-element-a98ecd9{margin:0px 0px calc(var(--kit-widget-spacing, 0px) + 0px) 0px;padding:19px 19px 19px 19px;text-align:justify;}.elementor-11237 .elementor-element.elementor-element-a98ecd9.elementor-element{--align-self:stretch;}.elementor-11237 .elementor-element.elementor-element-edfc5c8{--display:grid;--e-con-grid-template-columns:repeat(3, 1fr);--e-con-grid-template-rows:repeat(2, 1fr);--grid-auto-flow:row;overflow:visible;}.elementor-widget-icon.elementor-view-stacked .elementor-icon{background-color:var( --e-global-color-primary );}.elementor-widget-icon.elementor-view-framed .elementor-icon, .elementor-widget-icon.elementor-view-default .elementor-icon{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-widget-icon.elementor-view-framed .elementor-icon, .elementor-widget-icon.elementor-view-default .elementor-icon svg{fill:var( --e-global-color-primary );}.elementor-11237 .elementor-element.elementor-element-6ba432c.elementor-element{--align-self:center;}body:not(.rtl) .elementor-11237 .elementor-element.elementor-element-6ba432c{left:59.974px;}body.rtl .elementor-11237 .elementor-element.elementor-element-6ba432c{right:59.974px;}.elementor-11237 .elementor-element.elementor-element-6ba432c{top:10.983px;}.elementor-11237 .elementor-element.elementor-element-6ba432c .elementor-icon-wrapper{text-align:center;}.elementor-11237 .elementor-element.elementor-element-6ba432c.elementor-view-stacked .elementor-icon{background-color:#F7941D;}.elementor-11237 .elementor-element.elementor-element-6ba432c.elementor-view-framed .elementor-icon, .elementor-11237 .elementor-element.elementor-element-6ba432c.elementor-view-default .elementor-icon{color:#F7941D;border-color:#F7941D;}.elementor-11237 .elementor-element.elementor-element-6ba432c.elementor-view-framed .elementor-icon, .elementor-11237 .elementor-element.elementor-element-6ba432c.elementor-view-default .elementor-icon svg{fill:#F7941D;}.elementor-11237 .elementor-element.elementor-element-21c29a6{width:var( --container-widget-width, 5.804% );max-width:5.804%;--container-widget-width:5.804%;--container-widget-flex-grow:0;}.elementor-11237 .elementor-element.elementor-element-21c29a6.elementor-element{--align-self:flex-start;--flex-grow:0;--flex-shrink:0;}.elementor-11237 .elementor-element.elementor-element-21c29a6 .elementor-icon-wrapper{text-align:left;}.elementor-11237 .elementor-element.elementor-element-21c29a6.elementor-view-stacked .elementor-icon{background-color:#F7941D;}.elementor-11237 .elementor-element.elementor-element-21c29a6.elementor-view-framed .elementor-icon, .elementor-11237 .elementor-element.elementor-element-21c29a6.elementor-view-default .elementor-icon{color:#F7941D;border-color:#F7941D;}.elementor-11237 .elementor-element.elementor-element-21c29a6.elementor-view-framed .elementor-icon, .elementor-11237 .elementor-element.elementor-element-21c29a6.elementor-view-default .elementor-icon svg{fill:#F7941D;}.elementor-11237 .elementor-element.elementor-element-8f72ea6.elementor-element{--align-self:center;}body:not(.rtl) .elementor-11237 .elementor-element.elementor-element-8f72ea6{left:111.957px;}body.rtl .elementor-11237 .elementor-element.elementor-element-8f72ea6{right:111.957px;}.elementor-11237 .elementor-element.elementor-element-8f72ea6{top:11.96px;}.elementor-11237 .elementor-element.elementor-element-8f72ea6 .elementor-icon-wrapper{text-align:center;}.elementor-11237 .elementor-element.elementor-element-8f72ea6.elementor-view-stacked .elementor-icon{background-color:#F7941D;}.elementor-11237 .elementor-element.elementor-element-8f72ea6.elementor-view-framed .elementor-icon, .elementor-11237 .elementor-element.elementor-element-8f72ea6.elementor-view-default .elementor-icon{color:#F7941D;border-color:#F7941D;}.elementor-11237 .elementor-element.elementor-element-8f72ea6.elementor-view-framed .elementor-icon, .elementor-11237 .elementor-element.elementor-element-8f72ea6.elementor-view-default .elementor-icon svg{fill:#F7941D;}.elementor-11237 .elementor-element.elementor-element-4dc56dc.elementor-element{--align-self:center;}body:not(.rtl) .elementor-11237 .elementor-element.elementor-element-4dc56dc{left:158.96px;}body.rtl .elementor-11237 .elementor-element.elementor-element-4dc56dc{right:158.96px;}.elementor-11237 .elementor-element.elementor-element-4dc56dc{top:13.963px;}.elementor-11237 .elementor-element.elementor-element-4dc56dc .elementor-icon-wrapper{text-align:center;}.elementor-11237 .elementor-element.elementor-element-4dc56dc.elementor-view-stacked .elementor-icon{background-color:#F7941D;}.elementor-11237 .elementor-element.elementor-element-4dc56dc.elementor-view-framed .elementor-icon, .elementor-11237 .elementor-element.elementor-element-4dc56dc.elementor-view-default .elementor-icon{color:#F7941D;border-color:#F7941D;}.elementor-11237 .elementor-element.elementor-element-4dc56dc.elementor-view-framed .elementor-icon, .elementor-11237 .elementor-element.elementor-element-4dc56dc.elementor-view-default .elementor-icon svg{fill:#F7941D;}.elementor-11237 .elementor-element.elementor-element-4dc56dc .elementor-icon{font-size:46px;}.elementor-11237 .elementor-element.elementor-element-4dc56dc .elementor-icon svg{height:46px;}.elementor-11237 .elementor-element.elementor-element-0a8d661 .elementor-button{background-color:#F7941D;box-shadow:21px 7px 25px -2px rgba(0,0,0,0.5);border-radius:-2px -2px -2px -2px;}.elementor-11237 .elementor-element.elementor-element-0a8d661{padding:-1px -1px -1px -1px;}.elementor-11237 .elementor-element.elementor-element-0a8d661 .elementor-button-content-wrapper{flex-direction:row;}@media(max-width:1024px){.elementor-widget-image .widget-image-caption{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );}.elementor-widget-button .elementor-button{font-size:var( --e-global-typography-accent-font-size );line-height:var( --e-global-typography-accent-line-height );}.elementor-widget-heading .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );}.elementor-widget-text-editor{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );}.elementor-11237 .elementor-element.elementor-element-edfc5c8{--grid-auto-flow:row;}}@media(max-width:767px){.elementor-widget-image .widget-image-caption{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );}.elementor-widget-button .elementor-button{font-size:var( --e-global-typography-accent-font-size );line-height:var( --e-global-typography-accent-line-height );}.elementor-widget-heading .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );}.elementor-11237 .elementor-element.elementor-element-5e2d089 .elementor-heading-title{font-size:32px;}.elementor-widget-text-editor{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );}.elementor-11237 .elementor-element.elementor-element-edfc5c8{--e-con-grid-template-columns:repeat(1, 1fr);--grid-auto-flow:row;}}<\/style>\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"11237\" class=\"elementor elementor-11237\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e2c6525 e-flex e-con-boxed e-con e-parent\" data-id=\"e2c6525\" data-element_type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-487ddb1 elementor-widget elementor-widget-image\" data-id=\"487ddb1\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2240\" height=\"1260\" src=\"https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/09\/Banner-articole-Septembrie-2.png\" class=\"attachment-full size-full wp-image-11252\" alt=\"Storytelling\" srcset=\"https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/09\/Banner-articole-Septembrie-2.png 2240w, https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/09\/Banner-articole-Septembrie-2-300x169.png 300w, https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/09\/Banner-articole-Septembrie-2-1024x576.png 1024w, https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/09\/Banner-articole-Septembrie-2-768x432.png 768w, https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/09\/Banner-articole-Septembrie-2-1536x864.png 1536w, https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/09\/Banner-articole-Septembrie-2-2048x1152.png 2048w, https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/09\/Banner-articole-Septembrie-2-18x10.png 18w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b337e41 elementor-widget elementor-widget-button\" data-id=\"b337e41\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/optimacall.ro\/en\/optima-contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-comments\" viewbox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M532 386.2c27.5-27.1 44-61.1 44-98.2 0-80-76.5-146.1-176.2-157.9C368.3 72.5 294.3 32 208 32 93.1 32 0 103.6 0 192c0 37 16.5 71 44 98.2-15.3 30.7-37.3 54.5-37.7 54.9-6.3 6.7-8.1 16.5-4.4 25 3.6 8.5 12 14 21.2 14 53.5 0 96.7-20.2 125.2-38.8 9.2 2.1 18.7 3.7 28.4 4.9C208.1 407.6 281.8 448 368 448c20.8 0 40.8-2.4 59.8-6.8C456.3 459.7 499.4 480 553 480c9.2 0 17.5-5.5 21.2-14 3.6-8.5 1.9-18.3-4.4-25-.4-.3-22.5-24.1-37.8-54.8zm-392.8-92.3L122.1 305c-14.1 9.1-28.5 16.3-43.1 21.4 2.7-4.7 5.4-9.7 8-14.8l15.5-31.1L77.7 256C64.2 242.6 48 220.7 48 192c0-60.7 73.3-112 160-112s160 51.3 160 112-73.3 112-160 112c-16.5 0-33-1.9-49-5.6l-19.8-4.5zM498.3 352l-24.7 24.4 15.5 31.1c2.6 5.1 5.3 10.1 8 14.8-14.6-5.1-29-12.3-43.1-21.4l-17.1-11.1-19.9 4.6c-16 3.7-32.5 5.6-49 5.6-54 0-102.2-20.1-131.3-49.7C338 339.5 416 272.9 416 192c0-3.4-.4-6.7-.7-10C479.7 196.5 528 238.8 528 288c0 28.7-16.2 50.6-29.7 64z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e2d089 elementor-widget elementor-widget-heading\" data-id=\"5e2d089\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">What is storytelling in telesales?<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a98ecd9 elementor-widget elementor-widget-text-editor\" data-id=\"a98ecd9\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"218\" data-end=\"535\">Telesales storytelling isn't just about telling anything, to anyone, anyway. It's about creating a compelling narrative that helps potential customers identify with your product or service, understand how it can improve their lives, and want to be part of that story.<\/p>\n<p data-start=\"537\" data-end=\"830\">Instead of focusing exclusively on the product's features, storytelling helps you highlight its benefits by presenting them in an emotional and personalized context. After all, customers won't buy the product, they will buy what the product can do for them.<\/p>\n<h2 data-start=\"837\" data-end=\"892\">Why is storytelling important in telesales?<\/h2>\n<h3 data-start=\"894\" data-end=\"930\">Create an emotional connection<\/h3>\n<p data-start=\"931\" data-end=\"1185\">In a telesales call, it is essential to establish a quick and genuine connection with the customer. A well-told story can do this instantly. When a person feels emotionally connected, they are much more likely to make the buying decision.<\/p>\n<h3 data-start=\"1187\" data-end=\"1219\">Make your message more memorable<\/h3>\n<p data-start=\"1220\" data-end=\"1402\">Studies show that people remember stories much more easily than facts and figures. A product or service presented through a story becomes easier to remember and harder to forget.<\/p>\n<h3 data-start=\"1404\" data-end=\"1434\">Simplifies complexity<\/h3>\n<p data-start=\"1435\" data-end=\"1717\">If you have a complex product or service, storytelling can be a fantastic tool to explain its functionality in a simple and accessible way. A well-chosen story can explain technical concepts in a language the customer can understand and appreciate.<\/p>\n<h3 data-start=\"1719\" data-end=\"1775\">Create a framework for solving a problem<\/h3>\n<p data-start=\"1776\" data-end=\"2042\">Good stories usually center around solving a problem. In telesales, you can use storytelling to show how your product or service can solve a concrete problem for the customer, making them understand that the purchase is a logical decision.<\/p>\n<p data-start=\"2064\" data-end=\"2392\">Storytelling is an incredibly powerful tool in telesales that can make the difference between a lost sale and a won one. By using relevant, authentic and emotional stories, you can capture the customer's attention, make them understand the value of your product and, most importantly, get them to take action.<\/p>\n<p data-start=\"2394\" data-end=\"2595\">So instead of just focusing on product features, start telling stories that help customers envision themselves as part of the success they can achieve because of your choice.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-edfc5c8 e-grid e-con-boxed e-con e-child\" data-id=\"edfc5c8\" data-element_type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ba432c elementor-absolute elementor-view-default elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"6ba432c\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/www.facebook.com\/optimacall4excellence\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-facebook\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256c0 123.78 90.69 226.38 209.25 245V327.69h-63V256h63v-54.64c0-62.15 37-96.48 93.67-96.48 27.14 0 55.52 4.84 55.52 4.84v61h-31.28c-30.8 0-40.41 19.12-40.41 38.73V256h68.78l-11 71.69h-57.78V501C413.31 482.38 504 379.78 504 256z\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21c29a6 elementor-widget__width-initial elementor-view-default elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"21c29a6\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon elementor-animation-shrink\" href=\"https:\/\/www.linkedin.com\/company\/optima---call-for-excellence\/\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-linkedin\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f72ea6 elementor-absolute elementor-view-default elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"8f72ea6\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/www.instagram.com\/optima_solutions_services\/\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-instagram\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.1 141c-63.6 0-114.9 51.3-114.9 114.9s51.3 114.9 114.9 114.9S339 319.5 339 255.9 287.7 141 224.1 141zm0 189.6c-41.1 0-74.7-33.5-74.7-74.7s33.5-74.7 74.7-74.7 74.7 33.5 74.7 74.7-33.6 74.7-74.7 74.7zm146.4-194.3c0 14.9-12 26.8-26.8 26.8-14.9 0-26.8-12-26.8-26.8s12-26.8 26.8-26.8 26.8 12 26.8 26.8zm76.1 27.2c-1.7-35.9-9.9-67.7-36.2-93.9-26.2-26.2-58-34.4-93.9-36.2-37-2.1-147.9-2.1-184.9 0-35.8 1.7-67.6 9.9-93.9 36.1s-34.4 58-36.2 93.9c-2.1 37-2.1 147.9 0 184.9 1.7 35.9 9.9 67.7 36.2 93.9s58 34.4 93.9 36.2c37 2.1 147.9 2.1 184.9 0 35.9-1.7 67.7-9.9 93.9-36.2 26.2-26.2 34.4-58 36.2-93.9 2.1-37 2.1-147.8 0-184.8zM398.8 388c-7.8 19.6-22.9 34.7-42.6 42.6-29.5 11.7-99.5 9-132.1 9s-102.7 2.6-132.1-9c-19.6-7.8-34.7-22.9-42.6-42.6-11.7-29.5-9-99.5-9-132.1s-2.6-102.7 9-132.1c7.8-19.6 22.9-34.7 42.6-42.6 29.5-11.7 99.5-9 132.1-9s102.7-2.6 132.1 9c19.6 7.8 34.7 22.9 42.6 42.6 11.7 29.5 9 99.5 9 132.1s2.7 102.7-9 132.1z\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4dc56dc elementor-absolute elementor-view-default elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"4dc56dc\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/www.tiktok.com\/@optimacall\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-tiktok\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M448,209.91a210.06,210.06,0,0,1-122.77-39.25V349.38A162.55,162.55,0,1,1,185,188.31V278.2a74.62,74.62,0,1,0,52.23,71.18V0l88,0a121.18,121.18,0,0,0,1.86,22.17h0A122.18,122.18,0,0,0,381,102.39a121.43,121.43,0,0,0,67,20.14Z\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a8d661 elementor-widget elementor-widget-button\" data-id=\"0a8d661\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/optimacall.ro\/en\/career\/%20\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-hand-point-right\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M428.8 137.6h-86.177a115.52 115.52 0 0 0 2.176-22.4c0-47.914-35.072-83.2-92-83.2-45.314 0-57.002 48.537-75.707 78.784-7.735 12.413-16.994 23.317-25.851 33.253l-.131.146-.129.148C135.662 161.807 127.764 168 120.8 168h-2.679c-5.747-4.952-13.536-8-22.12-8H32c-17.673 0-32 12.894-32 28.8v230.4C0 435.106 14.327 448 32 448h64c8.584 0 16.373-3.048 22.12-8h2.679c28.688 0 67.137 40 127.2 40h21.299c62.542 0 98.8-38.658 99.94-91.145 12.482-17.813 18.491-40.785 15.985-62.791A93.148 93.148 0 0 0 393.152 304H428.8c45.435 0 83.2-37.584 83.2-83.2 0-45.099-38.101-83.2-83.2-83.2zm0 118.4h-91.026c12.837 14.669 14.415 42.825-4.95 61.05 11.227 19.646 1.687 45.624-12.925 53.625 6.524 39.128-10.076 61.325-50.6 61.325H248c-45.491 0-77.21-35.913-120-39.676V215.571c25.239-2.964 42.966-21.222 59.075-39.596 11.275-12.65 21.725-25.3 30.799-39.875C232.355 112.712 244.006 80 252.8 80c23.375 0 44 8.8 44 35.2 0 35.2-26.4 53.075-26.4 70.4h158.4c18.425 0 35.2 16.5 35.2 35.2 0 18.975-16.225 35.2-35.2 35.2zM88 384c0 13.255-10.745 24-24 24s-24-10.745-24-24 10.745-24 24-24 24 10.745 24 24z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Let's get to know each other!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Contacteaz\u0103-ne Ce este storytelling-ul \u00een telesales? Storytelling-ul \u00een telesales nu \u00eenseamn\u0103 doar s\u0103 poveste\u0219ti orice, oricui, oricum. Este vorba despre a crea o nara\u021biune captivant\u0103, care s\u0103 ajute poten\u021bialii clien\u021bi s\u0103 se identifice cu produsul sau serviciul t\u0103u, s\u0103 \u00een\u021beleag\u0103 cum poate \u00eembun\u0103t\u0103\u021bi via\u021ba lor \u0219i s\u0103 \u00ee\u0219i doreasc\u0103 s\u0103 fac\u0103 parte din povestea respectiv\u0103. [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":11252,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-11237","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized-ro"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v26.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Ce este storytelling-ul \u00een telesales \u0219i cum \u00ee\u021bi cre\u0219te v\u00e2nz\u0103rile<\/title>\n<meta name=\"description\" content=\"Afl\u0103 ce este storytelling-ul \u00een telesales, de ce func\u021bioneaz\u0103 \u0219i cum poate transforma un simplu apel de v\u00e2nz\u0103ri \u00eentr-un rezultat real.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/optimacall.ro\/en\/what-is-storytelling-in-telesales-and-how-to-increase-your-sales\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ce este storytelling-ul \u00een telesales?\" \/>\n<meta property=\"og:description\" content=\"Afl\u0103 ce este storytelling-ul \u00een telesales, de ce func\u021bioneaz\u0103 \u0219i cum poate transforma un simplu apel de v\u00e2nz\u0103ri \u00eentr-un rezultat real.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/optimacall.ro\/en\/what-is-storytelling-in-telesales-and-how-to-increase-your-sales\/\" \/>\n<meta property=\"og:site_name\" content=\"Optima\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/optimacall4excellence\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-09-23T13:41:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/09\/Banner-articole-Septembrie-2-1024x576.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"576\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Lungu Georgiana\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Lungu Georgiana\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/optimacall.ro\/ce-este-storytelling-ul-in-telesales-si-cum-iti-creste-vanzarile\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/optimacall.ro\/ce-este-storytelling-ul-in-telesales-si-cum-iti-creste-vanzarile\/\"},\"author\":{\"name\":\"Lungu Georgiana\",\"@id\":\"https:\/\/optimacall.ro\/#\/schema\/person\/bfc6d7b85ac797851f1c25ccc9162f17\"},\"headline\":\"Ce este storytelling-ul \u00een telesales?\",\"datePublished\":\"2025-09-23T13:41:18+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/optimacall.ro\/ce-este-storytelling-ul-in-telesales-si-cum-iti-creste-vanzarile\/\"},\"wordCount\":419,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/optimacall.ro\/#organization\"},\"image\":{\"@id\":\"https:\/\/optimacall.ro\/ce-este-storytelling-ul-in-telesales-si-cum-iti-creste-vanzarile\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/09\/Banner-articole-Septembrie-2.png\",\"articleSection\":[\"Uncategorized @ro\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/optimacall.ro\/ce-este-storytelling-ul-in-telesales-si-cum-iti-creste-vanzarile\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/optimacall.ro\/ce-este-storytelling-ul-in-telesales-si-cum-iti-creste-vanzarile\/\",\"url\":\"https:\/\/optimacall.ro\/ce-este-storytelling-ul-in-telesales-si-cum-iti-creste-vanzarile\/\",\"name\":\"Ce este storytelling-ul \u00een telesales \u0219i cum \u00ee\u021bi cre\u0219te v\u00e2nz\u0103rile\",\"isPartOf\":{\"@id\":\"https:\/\/optimacall.ro\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/optimacall.ro\/ce-este-storytelling-ul-in-telesales-si-cum-iti-creste-vanzarile\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/optimacall.ro\/ce-este-storytelling-ul-in-telesales-si-cum-iti-creste-vanzarile\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/09\/Banner-articole-Septembrie-2.png\",\"datePublished\":\"2025-09-23T13:41:18+00:00\",\"description\":\"Afl\u0103 ce este storytelling-ul \u00een telesales, de ce func\u021bioneaz\u0103 \u0219i cum poate transforma un simplu apel de v\u00e2nz\u0103ri \u00eentr-un rezultat real.\",\"breadcrumb\":{\"@id\":\"https:\/\/optimacall.ro\/ce-este-storytelling-ul-in-telesales-si-cum-iti-creste-vanzarile\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/optimacall.ro\/ce-este-storytelling-ul-in-telesales-si-cum-iti-creste-vanzarile\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/optimacall.ro\/ce-este-storytelling-ul-in-telesales-si-cum-iti-creste-vanzarile\/#primaryimage\",\"url\":\"https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/09\/Banner-articole-Septembrie-2.png\",\"contentUrl\":\"https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/09\/Banner-articole-Septembrie-2.png\",\"width\":2240,\"height\":1260,\"caption\":\"Storytelling\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/optimacall.ro\/ce-este-storytelling-ul-in-telesales-si-cum-iti-creste-vanzarile\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Optima\",\"item\":\"https:\/\/optimacall.ro\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Ce este storytelling-ul \u00een telesales?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/optimacall.ro\/#website\",\"url\":\"https:\/\/optimacall.ro\/\",\"name\":\"Optima\",\"description\":\"Solu\u021bii integrate de contact center \u0219i RPA\",\"publisher\":{\"@id\":\"https:\/\/optimacall.ro\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/optimacall.ro\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":[\"Organization\",\"Place\"],\"@id\":\"https:\/\/optimacall.ro\/#organization\",\"name\":\"Optima\",\"alternateName\":\"Optima Solutions Services\",\"url\":\"https:\/\/optimacall.ro\/\",\"logo\":{\"@id\":\"https:\/\/optimacall.ro\/ce-este-storytelling-ul-in-telesales-si-cum-iti-creste-vanzarile\/#local-main-organization-logo\"},\"image\":{\"@id\":\"https:\/\/optimacall.ro\/ce-este-storytelling-ul-in-telesales-si-cum-iti-creste-vanzarile\/#local-main-organization-logo\"},\"sameAs\":[\"https:\/\/www.facebook.com\/optimacall4excellence\/\"],\"description\":\"Call center cu servicii de outsourcing\",\"legalName\":\"Optima Solutions Services SRL\",\"foundingDate\":\"2010-10-10\",\"numberOfEmployees\":{\"@type\":\"QuantitativeValue\",\"minValue\":\"51\",\"maxValue\":\"200\"},\"openingHoursSpecification\":[{\"@type\":\"OpeningHoursSpecification\",\"dayOfWeek\":[\"Monday\",\"Tuesday\",\"Wednesday\",\"Thursday\",\"Friday\",\"Saturday\",\"Sunday\"],\"opens\":\"09:00\",\"closes\":\"17:00\"}]},{\"@type\":\"Person\",\"@id\":\"https:\/\/optimacall.ro\/#\/schema\/person\/bfc6d7b85ac797851f1c25ccc9162f17\",\"name\":\"Lungu Georgiana\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/optimacall.ro\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/c78e6266f70e0faeddb4a45662054b6911b0554f1250eec43817bde805ba2bc5?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/c78e6266f70e0faeddb4a45662054b6911b0554f1250eec43817bde805ba2bc5?s=96&d=mm&r=g\",\"caption\":\"Lungu Georgiana\"},\"url\":\"https:\/\/optimacall.ro\/en\/author\/georgiana_lungu\/\"},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/optimacall.ro\/ce-este-storytelling-ul-in-telesales-si-cum-iti-creste-vanzarile\/#local-main-organization-logo\",\"url\":\"https:\/\/optimacall.ro\/wp-content\/uploads\/2024\/03\/cropped-cropped-logo-optima-rain.png\",\"contentUrl\":\"https:\/\/optimacall.ro\/wp-content\/uploads\/2024\/03\/cropped-cropped-logo-optima-rain.png\",\"width\":112,\"height\":112,\"caption\":\"Optima\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"What is telesales storytelling and how it increases your sales","description":"Find out what telesales storytelling is, why it works and how it can turn a simple sales call into a real result.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/optimacall.ro\/en\/what-is-storytelling-in-telesales-and-how-to-increase-your-sales\/","og_locale":"en_US","og_type":"article","og_title":"Ce este storytelling-ul \u00een telesales?","og_description":"Afl\u0103 ce este storytelling-ul \u00een telesales, de ce func\u021bioneaz\u0103 \u0219i cum poate transforma un simplu apel de v\u00e2nz\u0103ri \u00eentr-un rezultat real.","og_url":"https:\/\/optimacall.ro\/en\/what-is-storytelling-in-telesales-and-how-to-increase-your-sales\/","og_site_name":"Optima","article_publisher":"https:\/\/www.facebook.com\/optimacall4excellence\/","article_published_time":"2025-09-23T13:41:18+00:00","og_image":[{"width":1024,"height":576,"url":"https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/09\/Banner-articole-Septembrie-2-1024x576.png","type":"image\/png"}],"author":"Lungu Georgiana","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Lungu Georgiana","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/optimacall.ro\/ce-este-storytelling-ul-in-telesales-si-cum-iti-creste-vanzarile\/#article","isPartOf":{"@id":"https:\/\/optimacall.ro\/ce-este-storytelling-ul-in-telesales-si-cum-iti-creste-vanzarile\/"},"author":{"name":"Lungu Georgiana","@id":"https:\/\/optimacall.ro\/#\/schema\/person\/bfc6d7b85ac797851f1c25ccc9162f17"},"headline":"Ce este storytelling-ul \u00een telesales?","datePublished":"2025-09-23T13:41:18+00:00","mainEntityOfPage":{"@id":"https:\/\/optimacall.ro\/ce-este-storytelling-ul-in-telesales-si-cum-iti-creste-vanzarile\/"},"wordCount":419,"commentCount":0,"publisher":{"@id":"https:\/\/optimacall.ro\/#organization"},"image":{"@id":"https:\/\/optimacall.ro\/ce-este-storytelling-ul-in-telesales-si-cum-iti-creste-vanzarile\/#primaryimage"},"thumbnailUrl":"https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/09\/Banner-articole-Septembrie-2.png","articleSection":["Uncategorized @ro"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/optimacall.ro\/ce-este-storytelling-ul-in-telesales-si-cum-iti-creste-vanzarile\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/optimacall.ro\/ce-este-storytelling-ul-in-telesales-si-cum-iti-creste-vanzarile\/","url":"https:\/\/optimacall.ro\/ce-este-storytelling-ul-in-telesales-si-cum-iti-creste-vanzarile\/","name":"What is telesales storytelling and how it increases your sales","isPartOf":{"@id":"https:\/\/optimacall.ro\/#website"},"primaryImageOfPage":{"@id":"https:\/\/optimacall.ro\/ce-este-storytelling-ul-in-telesales-si-cum-iti-creste-vanzarile\/#primaryimage"},"image":{"@id":"https:\/\/optimacall.ro\/ce-este-storytelling-ul-in-telesales-si-cum-iti-creste-vanzarile\/#primaryimage"},"thumbnailUrl":"https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/09\/Banner-articole-Septembrie-2.png","datePublished":"2025-09-23T13:41:18+00:00","description":"Find out what telesales storytelling is, why it works and how it can turn a simple sales call into a real result.","breadcrumb":{"@id":"https:\/\/optimacall.ro\/ce-este-storytelling-ul-in-telesales-si-cum-iti-creste-vanzarile\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/optimacall.ro\/ce-este-storytelling-ul-in-telesales-si-cum-iti-creste-vanzarile\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/optimacall.ro\/ce-este-storytelling-ul-in-telesales-si-cum-iti-creste-vanzarile\/#primaryimage","url":"https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/09\/Banner-articole-Septembrie-2.png","contentUrl":"https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/09\/Banner-articole-Septembrie-2.png","width":2240,"height":1260,"caption":"Storytelling"},{"@type":"BreadcrumbList","@id":"https:\/\/optimacall.ro\/ce-este-storytelling-ul-in-telesales-si-cum-iti-creste-vanzarile\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Optima","item":"https:\/\/optimacall.ro\/"},{"@type":"ListItem","position":2,"name":"Ce este storytelling-ul \u00een telesales?"}]},{"@type":"WebSite","@id":"https:\/\/optimacall.ro\/#website","url":"https:\/\/optimacall.ro\/","name":"Optima","description":"Integrated contact centre and RPA solutions","publisher":{"@id":"https:\/\/optimacall.ro\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/optimacall.ro\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":["Organization","Place"],"@id":"https:\/\/optimacall.ro\/#organization","name":"Optima","alternateName":"Optima Solutions Services","url":"https:\/\/optimacall.ro\/","logo":{"@id":"https:\/\/optimacall.ro\/ce-este-storytelling-ul-in-telesales-si-cum-iti-creste-vanzarile\/#local-main-organization-logo"},"image":{"@id":"https:\/\/optimacall.ro\/ce-este-storytelling-ul-in-telesales-si-cum-iti-creste-vanzarile\/#local-main-organization-logo"},"sameAs":["https:\/\/www.facebook.com\/optimacall4excellence\/"],"description":"Call center with outsourcing services","legalName":"Optima Solutions Services SRL","foundingDate":"2010-10-10","numberOfEmployees":{"@type":"QuantitativeValue","minValue":"51","maxValue":"200"},"openingHoursSpecification":[{"@type":"OpeningHoursSpecification","dayOfWeek":["Monday","Tuesday","Wednesday","Thursday","Friday","Saturday","Sunday"],"opens":"09:00","closes":"17:00"}]},{"@type":"Person","@id":"https:\/\/optimacall.ro\/#\/schema\/person\/bfc6d7b85ac797851f1c25ccc9162f17","name":"Lungu Georgiana","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/optimacall.ro\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/c78e6266f70e0faeddb4a45662054b6911b0554f1250eec43817bde805ba2bc5?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/c78e6266f70e0faeddb4a45662054b6911b0554f1250eec43817bde805ba2bc5?s=96&d=mm&r=g","caption":"Lungu Georgiana"},"url":"https:\/\/optimacall.ro\/en\/author\/georgiana_lungu\/"},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/optimacall.ro\/ce-este-storytelling-ul-in-telesales-si-cum-iti-creste-vanzarile\/#local-main-organization-logo","url":"https:\/\/optimacall.ro\/wp-content\/uploads\/2024\/03\/cropped-cropped-logo-optima-rain.png","contentUrl":"https:\/\/optimacall.ro\/wp-content\/uploads\/2024\/03\/cropped-cropped-logo-optima-rain.png","width":112,"height":112,"caption":"Optima"}]}},"_links":{"self":[{"href":"https:\/\/optimacall.ro\/en\/wp-json\/wp\/v2\/posts\/11237","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/optimacall.ro\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/optimacall.ro\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/optimacall.ro\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/optimacall.ro\/en\/wp-json\/wp\/v2\/comments?post=11237"}],"version-history":[{"count":1,"href":"https:\/\/optimacall.ro\/en\/wp-json\/wp\/v2\/posts\/11237\/revisions"}],"predecessor-version":[{"id":11255,"href":"https:\/\/optimacall.ro\/en\/wp-json\/wp\/v2\/posts\/11237\/revisions\/11255"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/optimacall.ro\/en\/wp-json\/wp\/v2\/media\/11252"}],"wp:attachment":[{"href":"https:\/\/optimacall.ro\/en\/wp-json\/wp\/v2\/media?parent=11237"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/optimacall.ro\/en\/wp-json\/wp\/v2\/categories?post=11237"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/optimacall.ro\/en\/wp-json\/wp\/v2\/tags?post=11237"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}