{"id":11758,"date":"2026-01-09T13:07:55","date_gmt":"2026-01-09T11:07:55","guid":{"rendered":"https:\/\/optimacall.ro\/?p=11758"},"modified":"2026-01-13T11:17:50","modified_gmt":"2026-01-13T09:17:50","slug":"new-job-in-2026-how-to-find-a-suitable-job-in-call-center-sales-or-it-helpdesk","status":"publish","type":"post","link":"https:\/\/optimacall.ro\/en\/new-job-in-2026-how-to-find-a-suitable-job-in-call-center-sales-or-it-helpdesk\/","title":{"rendered":"New job in 2026: how to find the right place in a call center, sales or IT helpdesk"},"content":{"rendered":"<style>.elementor-11758 .elementor-element.elementor-element-e2c6525{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;overflow:visible;}.elementor-11758 .elementor-element.elementor-element-e2c6525.e-con{--flex-grow:0;--flex-shrink:0;}.elementor-widget-image .widget-image-caption{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-size:var( --e-global-typography-text-font-size );font-weight:var( --e-global-typography-text-font-weight );line-height:var( --e-global-typography-text-line-height );}.elementor-widget-heading .elementor-heading-title{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-size:var( --e-global-typography-primary-font-size );font-weight:var( --e-global-typography-primary-font-weight );line-height:var( --e-global-typography-primary-line-height );color:var( --e-global-color-primary );}.elementor-11758 .elementor-element.elementor-element-5e2d089{text-align:left;}.elementor-11758 .elementor-element.elementor-element-5e2d089 .elementor-heading-title{font-family:\"Inter\", Sans-serif;font-size:40px;font-weight:600;line-height:1.1em;}.elementor-widget-text-editor{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-size:var( --e-global-typography-text-font-size );font-weight:var( --e-global-typography-text-font-weight );line-height:var( --e-global-typography-text-line-height );color:var( --e-global-color-text );}.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:var( --e-global-color-primary );}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap, .elementor-widget-text-editor.elementor-drop-cap-view-default .elementor-drop-cap{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-11758 .elementor-element.elementor-element-a98ecd9{margin:0px 0px calc(var(--kit-widget-spacing, 0px) + 0px) 0px;padding:19px 19px 19px 19px;text-align:justify;}.elementor-11758 .elementor-element.elementor-element-a98ecd9.elementor-element{--align-self:stretch;}.elementor-widget-button .elementor-button{background-color:var( --e-global-color-accent );font-family:var( --e-global-typography-accent-font-family ), Sans-serif;font-size:var( --e-global-typography-accent-font-size );font-weight:var( --e-global-typography-accent-font-weight );line-height:var( --e-global-typography-accent-line-height );}.elementor-11758 .elementor-element.elementor-element-b337e41 .elementor-button{background-color:#F4941C;}.elementor-11758 .elementor-element.elementor-element-b337e41 .elementor-button-content-wrapper{flex-direction:row;}.elementor-11758 .elementor-element.elementor-element-edfc5c8{--display:grid;--e-con-grid-template-columns:repeat(3, 1fr);--e-con-grid-template-rows:repeat(2, 1fr);--grid-auto-flow:row;overflow:visible;}.elementor-widget-icon.elementor-view-stacked .elementor-icon{background-color:var( --e-global-color-primary );}.elementor-widget-icon.elementor-view-framed .elementor-icon, .elementor-widget-icon.elementor-view-default .elementor-icon{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-widget-icon.elementor-view-framed .elementor-icon, .elementor-widget-icon.elementor-view-default .elementor-icon svg{fill:var( --e-global-color-primary );}.elementor-11758 .elementor-element.elementor-element-6ba432c.elementor-element{--align-self:center;}body:not(.rtl) .elementor-11758 .elementor-element.elementor-element-6ba432c{left:59.974px;}body.rtl .elementor-11758 .elementor-element.elementor-element-6ba432c{right:59.974px;}.elementor-11758 .elementor-element.elementor-element-6ba432c{top:10.983px;}.elementor-11758 .elementor-element.elementor-element-6ba432c .elementor-icon-wrapper{text-align:center;}.elementor-11758 .elementor-element.elementor-element-6ba432c.elementor-view-stacked .elementor-icon{background-color:#F7941D;}.elementor-11758 .elementor-element.elementor-element-6ba432c.elementor-view-framed .elementor-icon, .elementor-11758 .elementor-element.elementor-element-6ba432c.elementor-view-default .elementor-icon{color:#F7941D;border-color:#F7941D;}.elementor-11758 .elementor-element.elementor-element-6ba432c.elementor-view-framed .elementor-icon, .elementor-11758 .elementor-element.elementor-element-6ba432c.elementor-view-default .elementor-icon svg{fill:#F7941D;}.elementor-11758 .elementor-element.elementor-element-21c29a6{width:var( --container-widget-width, 5.804% );max-width:5.804%;--container-widget-width:5.804%;--container-widget-flex-grow:0;}.elementor-11758 .elementor-element.elementor-element-21c29a6.elementor-element{--align-self:flex-start;--flex-grow:0;--flex-shrink:0;}.elementor-11758 .elementor-element.elementor-element-21c29a6 .elementor-icon-wrapper{text-align:left;}.elementor-11758 .elementor-element.elementor-element-21c29a6.elementor-view-stacked .elementor-icon{background-color:#F7941D;}.elementor-11758 .elementor-element.elementor-element-21c29a6.elementor-view-framed .elementor-icon, .elementor-11758 .elementor-element.elementor-element-21c29a6.elementor-view-default .elementor-icon{color:#F7941D;border-color:#F7941D;}.elementor-11758 .elementor-element.elementor-element-21c29a6.elementor-view-framed .elementor-icon, .elementor-11758 .elementor-element.elementor-element-21c29a6.elementor-view-default .elementor-icon svg{fill:#F7941D;}.elementor-11758 .elementor-element.elementor-element-8f72ea6.elementor-element{--align-self:center;}body:not(.rtl) .elementor-11758 .elementor-element.elementor-element-8f72ea6{left:111.957px;}body.rtl .elementor-11758 .elementor-element.elementor-element-8f72ea6{right:111.957px;}.elementor-11758 .elementor-element.elementor-element-8f72ea6{top:11.96px;}.elementor-11758 .elementor-element.elementor-element-8f72ea6 .elementor-icon-wrapper{text-align:center;}.elementor-11758 .elementor-element.elementor-element-8f72ea6.elementor-view-stacked .elementor-icon{background-color:#F7941D;}.elementor-11758 .elementor-element.elementor-element-8f72ea6.elementor-view-framed .elementor-icon, .elementor-11758 .elementor-element.elementor-element-8f72ea6.elementor-view-default .elementor-icon{color:#F7941D;border-color:#F7941D;}.elementor-11758 .elementor-element.elementor-element-8f72ea6.elementor-view-framed .elementor-icon, .elementor-11758 .elementor-element.elementor-element-8f72ea6.elementor-view-default .elementor-icon svg{fill:#F7941D;}.elementor-11758 .elementor-element.elementor-element-4dc56dc.elementor-element{--align-self:center;}body:not(.rtl) .elementor-11758 .elementor-element.elementor-element-4dc56dc{left:158.96px;}body.rtl .elementor-11758 .elementor-element.elementor-element-4dc56dc{right:158.96px;}.elementor-11758 .elementor-element.elementor-element-4dc56dc{top:13.963px;}.elementor-11758 .elementor-element.elementor-element-4dc56dc .elementor-icon-wrapper{text-align:center;}.elementor-11758 .elementor-element.elementor-element-4dc56dc.elementor-view-stacked .elementor-icon{background-color:#F7941D;}.elementor-11758 .elementor-element.elementor-element-4dc56dc.elementor-view-framed .elementor-icon, .elementor-11758 .elementor-element.elementor-element-4dc56dc.elementor-view-default .elementor-icon{color:#F7941D;border-color:#F7941D;}.elementor-11758 .elementor-element.elementor-element-4dc56dc.elementor-view-framed .elementor-icon, .elementor-11758 .elementor-element.elementor-element-4dc56dc.elementor-view-default .elementor-icon svg{fill:#F7941D;}.elementor-11758 .elementor-element.elementor-element-4dc56dc .elementor-icon{font-size:46px;}.elementor-11758 .elementor-element.elementor-element-4dc56dc .elementor-icon svg{height:46px;}.elementor-11758 .elementor-element.elementor-element-0a8d661 .elementor-button{background-color:#F7941D;box-shadow:21px 7px 25px -2px rgba(0,0,0,0.5);border-radius:-2px -2px -2px -2px;}.elementor-11758 .elementor-element.elementor-element-0a8d661{padding:-1px -1px -1px -1px;}.elementor-11758 .elementor-element.elementor-element-0a8d661 .elementor-button-content-wrapper{flex-direction:row;}@media(max-width:1024px){.elementor-widget-image .widget-image-caption{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );}.elementor-widget-heading .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );}.elementor-widget-text-editor{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );}.elementor-widget-button .elementor-button{font-size:var( --e-global-typography-accent-font-size );line-height:var( --e-global-typography-accent-line-height );}.elementor-11758 .elementor-element.elementor-element-edfc5c8{--grid-auto-flow:row;}}@media(max-width:767px){.elementor-widget-image .widget-image-caption{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );}.elementor-widget-heading .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );}.elementor-11758 .elementor-element.elementor-element-5e2d089 .elementor-heading-title{font-size:32px;}.elementor-widget-text-editor{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );}.elementor-widget-button .elementor-button{font-size:var( --e-global-typography-accent-font-size );line-height:var( --e-global-typography-accent-line-height );}.elementor-11758 .elementor-element.elementor-element-edfc5c8{--e-con-grid-template-columns:repeat(1, 1fr);--grid-auto-flow:row;}}<\/style>\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"11758\" class=\"elementor elementor-11758\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e2c6525 e-flex e-con-boxed e-con e-parent\" data-id=\"e2c6525\" data-element_type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-487ddb1 elementor-widget elementor-widget-image\" data-id=\"487ddb1\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2560\" height=\"1280\" src=\"https:\/\/optimacall.ro\/wp-content\/uploads\/2026\/01\/2026-new-job.webp\" class=\"attachment-full size-full wp-image-11759\" alt=\"\" srcset=\"https:\/\/optimacall.ro\/wp-content\/uploads\/2026\/01\/2026-new-job.webp 2560w, https:\/\/optimacall.ro\/wp-content\/uploads\/2026\/01\/2026-new-job-300x150.webp 300w, https:\/\/optimacall.ro\/wp-content\/uploads\/2026\/01\/2026-new-job-1024x512.webp 1024w, https:\/\/optimacall.ro\/wp-content\/uploads\/2026\/01\/2026-new-job-768x384.webp 768w, https:\/\/optimacall.ro\/wp-content\/uploads\/2026\/01\/2026-new-job-1536x768.webp 1536w, https:\/\/optimacall.ro\/wp-content\/uploads\/2026\/01\/2026-new-job-2048x1024.webp 2048w, https:\/\/optimacall.ro\/wp-content\/uploads\/2026\/01\/2026-new-job-18x9.webp 18w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e2d089 elementor-widget elementor-widget-heading\" data-id=\"5e2d089\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><h3><b>The beginning of the year (and, for many, the beginning of the weekend) is when you finally have time to think about what's next: a better job, a better team, a more stable income or simply a place where your work is seen and counts.<span><\/span><\/b><\/h3><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a98ecd9 elementor-widget elementor-widget-text-editor\" data-id=\"a98ecd9\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p dir=\"auto\">If 2026 is the year you want to make a change, you have an advantage: there are areas in the market where demand remains constant and where you can grow quickly, even without much experience, as long as you have the right attitude and are willing to learn. Among them: <strong>call center \/ customer support<\/strong>, <strong>sales (telesales)<\/strong> and <strong>IT Helpdesk<\/strong> (entry\/junior level).<\/p><div class=\"my-2\">\u00a0<\/div><p dir=\"auto\">Below is a clear, practical guide to what suits you and how to prepare for the interview.<\/p><div class=\"my-2\">\u00a0<\/div><h2 dir=\"auto\"><strong>1) Start with the right question: \u201eIn what type of role can I get results quickly?\u201d<\/strong><\/h2><p dir=\"auto\">When you're looking for a new job, it's easy to get lost in the ads. A good filter is: <em>in what role can I deliver results in 30-60 days?<\/em> That matters to employers and gives you confidence.<\/p><div class=\"my-2\">\u00a0<\/div><h3 dir=\"auto\">Three directions with fast ramp-up:<\/h3><div class=\"my-2\">\u00a0<\/div><h4 dir=\"auto\">Call center \/ Customer Support (inbound)<\/h4><p dir=\"auto\"><strong>According to if:<\/strong><\/p><ul dir=\"auto\"><li class=\"text-start\">communicate clearly and calmly<\/li><li class=\"text-start\">you like to help and find solutions<\/li><li class=\"text-start\">you can follow a process (procedures, steps, ticketing)<\/li><\/ul><div class=\"my-2\">\u00a0<\/div><p dir=\"auto\"><strong>What you learn:<\/strong><\/p><ul dir=\"auto\"><li class=\"text-start\">customer communication (phone, chat, e-mail)<\/li><li class=\"text-start\">managing difficult situations<\/li><li class=\"text-start\">organization and discipline<\/li><\/ul><div class=\"my-2\">\u00a0<\/div><h4 dir=\"auto\">Sales agent \/ Telephone sales (outbound or mixed)<\/h4><p dir=\"auto\"><strong>According to if:<\/strong><\/p><ul dir=\"auto\"><li class=\"text-start\">you like to persuade and negotiate<\/li><li class=\"text-start\">a target doesn't scare you (on the contrary, it motivates you)<\/li><li class=\"text-start\">accept that \u201eno\u201d is part of the process<\/li><\/ul><div class=\"my-2\">\u00a0<\/div><p dir=\"auto\"><strong><a href=\"https:\/\/optimacall.ro\/en\/what-skills-a-telesales-job-develops-and-how-it-helps-your-career\/\">What you learn<\/a>:<\/strong><\/p><ul dir=\"auto\"><li class=\"text-start\">structure of appeal and argumentation<\/li><li class=\"text-start\">handling objections<\/li><li class=\"text-start\">performance discipline (KPI, pipeline)<\/li><\/ul><div class=\"my-2\">\u00a0<\/div><h4 dir=\"auto\">IT Helpdesk (Level 1 \/ Service Desk)<\/h4><p dir=\"auto\"><strong>According to if:<\/strong><\/p><ul dir=\"auto\"><li class=\"text-start\">you are patient and like to solve problems<\/li><li class=\"text-start\">you are technically curious\/technically curious and a fast learner<\/li><li class=\"text-start\">you like to work methodically (ticking, stepping, climbing)<\/li><\/ul><div class=\"my-2\">\u00a0<\/div><p dir=\"auto\"><strong>What you learn:<\/strong><\/p><ul dir=\"auto\"><li class=\"text-start\">basic technical support (hardware\/software)<\/li><li class=\"text-start\">working with ticketing and documentation systems<\/li><li class=\"text-start\">user-friendly technical communication<\/li><\/ul><div class=\"my-2\">\u00a0<\/div><h2 dir=\"auto\"><strong>2) What employers are looking for in 2026 (more than \u201eexperience\u201d)<\/strong><\/h2><p dir=\"auto\">In the above roles, many companies are looking for first:<\/p><div class=\"my-2\">\u00a0<\/div><ul dir=\"auto\"><li class=\"text-start\"><strong>communicate<\/strong> (clear, political, professional)<\/li><li class=\"text-start\"><strong>seriousness<\/strong> (attendance, punctuality, following the process)<\/li><li class=\"text-start\"><strong>learning skills<\/strong> (feedback \u2192 application)<\/li><li class=\"text-start\"><strong>emotional control<\/strong> (especially when interacting with customers)<\/li><li class=\"text-start\"><strong>foreign languages<\/strong> (if you apply for multilingual roles)<\/li><\/ul><div class=\"my-2\">\u00a0<\/div><p dir=\"auto\">If you've worked in retail, HoReCa, logistics, reception, support or any role with people, you already have some of the \u201eraw material\u201d. The important thing is how you present it.<\/p><div class=\"my-2\">\u00a0<\/div><h2 dir=\"auto\"><strong>3) The CV that helps you get called for interview<\/strong><\/h2><p dir=\"auto\">A good call center\/sales\/IT helpdesk CV doesn't have to be long. It should be clear and relevant.<\/p><div class=\"my-2\">\u00a0<\/div><h4 dir=\"auto\">What to include:<\/h4><ul dir=\"auto\"><li class=\"text-start\">3-5 bullet points under \u201eProfile\u201d (what you are looking for + strengths)<\/li><li class=\"text-start\">foreign languages (realistic level: A2\/B1\/B2\/C1)<\/li><li class=\"text-start\">concrete examples of results, if you have them (even from school\/projects)<\/li><\/ul><div class=\"my-2\">\u00a0<\/div><h3 dir=\"auto\">Examples of good wording:<\/h3><ul dir=\"auto\"><li class=\"text-start\">\u201eI work with daily goals and organize my time well.\u201d<\/li><li class=\"text-start\">\u201eI quickly learn new tools and follow procedures.\u201d<\/li><li class=\"text-start\">\u201eI communicate well in English, including on the phone.\u201d<\/li><li class=\"text-start\">\u201eI am solution-oriented and like to help people.\u201d<\/li><\/ul><div class=\"my-2\">\u00a0<\/div><p dir=\"auto\">If you have no experience, it's not the end of the world. Emphasize what you can demonstrate: discipline, communication, willingness to train.<\/p><div class=\"my-2\">\u00a0<\/div><h2 dir=\"auto\"><strong>4) How to prepare for an interview (in 30 minutes)<\/strong><\/h2><p dir=\"auto\">Before the interview, prepare 4 things:<\/p><div class=\"my-2\">\u00a0<\/div><ol dir=\"auto\" start=\"1\"><li class=\"text-start\"><strong>Why apply for the role<\/strong> (2-3 sentences, no generalities)<\/li><li class=\"text-start\"><strong>An example when you solved a difficult situation<\/strong> (conflict, dissatisfied customer, deadline)<\/li><li class=\"text-start\"><strong>An example when you learn something quickly<\/strong> (tool, process, skill)<\/li><li class=\"text-start\"><strong>What you want in 2026<\/strong> (stability, growth, training, income, foreign language)<\/li><\/ol><div class=\"my-2\">\u00a0<\/div><p dir=\"auto\">In call centers and sales, communication is often tested: tone, clarity, structure. In IT helpdesk, logic is tested: how you ask questions, how you isolate the problem, how you explain simply.<\/p><div class=\"my-2\">\u00a0<\/div><h2 dir=\"auto\"><strong>5) What is a \u201egood place\u201d (and how to recognize it)<\/strong><\/h2><p dir=\"auto\">A good job for 2026 isn't just about the paycheck. Look after:<\/p><ul dir=\"auto\"><li class=\"text-start\">onboarding and real training (not \u201eyou do it yourself\u201d)<\/li><li class=\"text-start\">feedback and coaching<\/li><li class=\"text-start\">clearly explained objectives<\/li><li class=\"text-start\">a team where you can ask for help<\/li><li class=\"text-start\">growth opportunities (roles, projects, languages)<\/li><\/ul><div class=\"my-2\">\u00a0<\/div><p dir=\"auto\">When interviewing, ask directly:<\/p><ul dir=\"auto\"><li class=\"text-start\">\u201eWhat does the first 30 days look like?\u201d<\/li><li class=\"text-start\">\u201eWhich KPIs are important and how are they measured?\u201d<\/li><li class=\"text-start\">\u201eHow do you get feedback (and how often)?\u201d<\/li><\/ul><div class=\"my-2\">\u00a0<\/div><h2 dir=\"auto\"><strong>Ready for the next step in 2026?<\/strong><\/h2><p dir=\"auto\">If you want a job where you can use your communication skills, learn quickly and grow in an organized environment, the roles in <strong>call center, sales and IT helpdesk<\/strong> can be a great start (or upgrade).<\/p><div class=\"my-2\">\u00a0<\/div><p dir=\"auto\"><strong>If you'd like a job at Optima, see open positions and apply <a href=\"https:\/\/optimacall.ro\/en\/career\/\">here.<\/a><\/strong><br \/>If you have any questions before you apply, write to us and we'll get back to you with details about the role, program, languages and recruitment steps.<\/p><div class=\"my-2\">\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b337e41 elementor-widget elementor-widget-button\" data-id=\"b337e41\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/optimacall.ro\/en\/optima-contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-comments\" viewbox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M532 386.2c27.5-27.1 44-61.1 44-98.2 0-80-76.5-146.1-176.2-157.9C368.3 72.5 294.3 32 208 32 93.1 32 0 103.6 0 192c0 37 16.5 71 44 98.2-15.3 30.7-37.3 54.5-37.7 54.9-6.3 6.7-8.1 16.5-4.4 25 3.6 8.5 12 14 21.2 14 53.5 0 96.7-20.2 125.2-38.8 9.2 2.1 18.7 3.7 28.4 4.9C208.1 407.6 281.8 448 368 448c20.8 0 40.8-2.4 59.8-6.8C456.3 459.7 499.4 480 553 480c9.2 0 17.5-5.5 21.2-14 3.6-8.5 1.9-18.3-4.4-25-.4-.3-22.5-24.1-37.8-54.8zm-392.8-92.3L122.1 305c-14.1 9.1-28.5 16.3-43.1 21.4 2.7-4.7 5.4-9.7 8-14.8l15.5-31.1L77.7 256C64.2 242.6 48 220.7 48 192c0-60.7 73.3-112 160-112s160 51.3 160 112-73.3 112-160 112c-16.5 0-33-1.9-49-5.6l-19.8-4.5zM498.3 352l-24.7 24.4 15.5 31.1c2.6 5.1 5.3 10.1 8 14.8-14.6-5.1-29-12.3-43.1-21.4l-17.1-11.1-19.9 4.6c-16 3.7-32.5 5.6-49 5.6-54 0-102.2-20.1-131.3-49.7C338 339.5 416 272.9 416 192c0-3.4-.4-6.7-.7-10C479.7 196.5 528 238.8 528 288c0 28.7-16.2 50.6-29.7 64z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-edfc5c8 e-grid e-con-boxed e-con e-child\" data-id=\"edfc5c8\" data-element_type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ba432c elementor-absolute elementor-view-default elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"6ba432c\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/www.facebook.com\/optimacall4excellence\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-facebook\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256c0 123.78 90.69 226.38 209.25 245V327.69h-63V256h63v-54.64c0-62.15 37-96.48 93.67-96.48 27.14 0 55.52 4.84 55.52 4.84v61h-31.28c-30.8 0-40.41 19.12-40.41 38.73V256h68.78l-11 71.69h-57.78V501C413.31 482.38 504 379.78 504 256z\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21c29a6 elementor-widget__width-initial elementor-view-default elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"21c29a6\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon elementor-animation-shrink\" href=\"https:\/\/www.linkedin.com\/company\/optima---call-for-excellence\/\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-linkedin\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f72ea6 elementor-absolute elementor-view-default elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"8f72ea6\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/www.instagram.com\/optima_solutions_services\/\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-instagram\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.1 141c-63.6 0-114.9 51.3-114.9 114.9s51.3 114.9 114.9 114.9S339 319.5 339 255.9 287.7 141 224.1 141zm0 189.6c-41.1 0-74.7-33.5-74.7-74.7s33.5-74.7 74.7-74.7 74.7 33.5 74.7 74.7-33.6 74.7-74.7 74.7zm146.4-194.3c0 14.9-12 26.8-26.8 26.8-14.9 0-26.8-12-26.8-26.8s12-26.8 26.8-26.8 26.8 12 26.8 26.8zm76.1 27.2c-1.7-35.9-9.9-67.7-36.2-93.9-26.2-26.2-58-34.4-93.9-36.2-37-2.1-147.9-2.1-184.9 0-35.8 1.7-67.6 9.9-93.9 36.1s-34.4 58-36.2 93.9c-2.1 37-2.1 147.9 0 184.9 1.7 35.9 9.9 67.7 36.2 93.9s58 34.4 93.9 36.2c37 2.1 147.9 2.1 184.9 0 35.9-1.7 67.7-9.9 93.9-36.2 26.2-26.2 34.4-58 36.2-93.9 2.1-37 2.1-147.8 0-184.8zM398.8 388c-7.8 19.6-22.9 34.7-42.6 42.6-29.5 11.7-99.5 9-132.1 9s-102.7 2.6-132.1-9c-19.6-7.8-34.7-22.9-42.6-42.6-11.7-29.5-9-99.5-9-132.1s-2.6-102.7 9-132.1c7.8-19.6 22.9-34.7 42.6-42.6 29.5-11.7 99.5-9 132.1-9s102.7-2.6 132.1 9c19.6 7.8 34.7 22.9 42.6 42.6 11.7 29.5 9 99.5 9 132.1s2.7 102.7-9 132.1z\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4dc56dc elementor-absolute elementor-view-default elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"4dc56dc\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/www.tiktok.com\/@optimacall\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-tiktok\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M448,209.91a210.06,210.06,0,0,1-122.77-39.25V349.38A162.55,162.55,0,1,1,185,188.31V278.2a74.62,74.62,0,1,0,52.23,71.18V0l88,0a121.18,121.18,0,0,0,1.86,22.17h0A122.18,122.18,0,0,0,381,102.39a121.43,121.43,0,0,0,67,20.14Z\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a8d661 elementor-widget elementor-widget-button\" data-id=\"0a8d661\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/optimacall.ro\/en\/career\/%20\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-hand-point-right\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M428.8 137.6h-86.177a115.52 115.52 0 0 0 2.176-22.4c0-47.914-35.072-83.2-92-83.2-45.314 0-57.002 48.537-75.707 78.784-7.735 12.413-16.994 23.317-25.851 33.253l-.131.146-.129.148C135.662 161.807 127.764 168 120.8 168h-2.679c-5.747-4.952-13.536-8-22.12-8H32c-17.673 0-32 12.894-32 28.8v230.4C0 435.106 14.327 448 32 448h64c8.584 0 16.373-3.048 22.12-8h2.679c28.688 0 67.137 40 127.2 40h21.299c62.542 0 98.8-38.658 99.94-91.145 12.482-17.813 18.491-40.785 15.985-62.791A93.148 93.148 0 0 0 393.152 304H428.8c45.435 0 83.2-37.584 83.2-83.2 0-45.099-38.101-83.2-83.2-83.2zm0 118.4h-91.026c12.837 14.669 14.415 42.825-4.95 61.05 11.227 19.646 1.687 45.624-12.925 53.625 6.524 39.128-10.076 61.325-50.6 61.325H248c-45.491 0-77.21-35.913-120-39.676V215.571c25.239-2.964 42.966-21.222 59.075-39.596 11.275-12.65 21.725-25.3 30.799-39.875C232.355 112.712 244.006 80 252.8 80c23.375 0 44 8.8 44 35.2 0 35.2-26.4 53.075-26.4 70.4h158.4c18.425 0 35.2 16.5 35.2 35.2 0 18.975-16.225 35.2-35.2 35.2zM88 384c0 13.255-10.745 24-24 24s-24-10.745-24-24 10.745-24 24-24 24 10.745 24 24z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Let's get to know each other!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Looking for a job in 2026? See how to prepare for a role in a call center, sales agent or IT Helpdesk (including foreign languages). Tips + clear steps.<\/p>","protected":false},"author":9,"featured_media":11759,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[71,65,70],"class_list":["post-11758","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-gdpr","tag-gdpr-bpo","tag-outsourcing-call-center"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v26.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Job nou \u00een 2026: ghid pentru call center, v\u00e2nz\u0103ri \u0219i IT Helpdesk<\/title>\n<meta name=\"description\" content=\"Cau\u021bi un job \u00een 2026? Vezi cum te preg\u0103te\u0219ti pentru un rol \u00een call center, agent v\u00e2nz\u0103ri sau IT Helpdesk (inclusiv cu limbi str\u0103ine). Sfaturi + pa\u0219i clari.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/optimacall.ro\/en\/new-job-in-2026-how-to-find-a-suitable-job-in-call-center-sales-or-it-helpdesk\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Job nou \u00een 2026: cum \u00ee\u021bi g\u0103se\u0219ti un loc potrivit \u00een call center, v\u00e2nz\u0103ri sau IT Helpdesk\" \/>\n<meta property=\"og:description\" content=\"Cau\u021bi un job \u00een 2026? Vezi cum te preg\u0103te\u0219ti pentru un rol \u00een call center, agent v\u00e2nz\u0103ri sau IT Helpdesk (inclusiv cu limbi str\u0103ine). Sfaturi + pa\u0219i clari.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/optimacall.ro\/en\/new-job-in-2026-how-to-find-a-suitable-job-in-call-center-sales-or-it-helpdesk\/\" \/>\n<meta property=\"og:site_name\" content=\"Optima\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/optimacall4excellence\/\" \/>\n<meta property=\"article:published_time\" content=\"2026-01-09T11:07:55+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-13T09:17:50+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/optimacall.ro\/wp-content\/uploads\/2026\/01\/2026-new-job.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1280\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"Elena Chiperi\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Elena Chiperi\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/optimacall.ro\/job-nou-in-2026-cum-iti-gasesti-un-loc-potrivit-in-call-center-vanzari-sau-it-helpdesk\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/optimacall.ro\/job-nou-in-2026-cum-iti-gasesti-un-loc-potrivit-in-call-center-vanzari-sau-it-helpdesk\/\"},\"author\":{\"name\":\"Elena Chiperi\",\"@id\":\"https:\/\/optimacall.ro\/#\/schema\/person\/43468c9b3f1d2ff4cb6fde749d537130\"},\"headline\":\"Job nou \u00een 2026: cum \u00ee\u021bi g\u0103se\u0219ti un loc potrivit \u00een call center, v\u00e2nz\u0103ri sau IT Helpdesk\",\"datePublished\":\"2026-01-09T11:07:55+00:00\",\"dateModified\":\"2026-01-13T09:17:50+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/optimacall.ro\/job-nou-in-2026-cum-iti-gasesti-un-loc-potrivit-in-call-center-vanzari-sau-it-helpdesk\/\"},\"wordCount\":866,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/optimacall.ro\/#organization\"},\"image\":{\"@id\":\"https:\/\/optimacall.ro\/job-nou-in-2026-cum-iti-gasesti-un-loc-potrivit-in-call-center-vanzari-sau-it-helpdesk\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/optimacall.ro\/wp-content\/uploads\/2026\/01\/2026-new-job.webp\",\"keywords\":[\"gdpr\",\"GDPR BPO\",\"outsourcing call center\"],\"articleSection\":[\"Blog\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/optimacall.ro\/job-nou-in-2026-cum-iti-gasesti-un-loc-potrivit-in-call-center-vanzari-sau-it-helpdesk\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/optimacall.ro\/job-nou-in-2026-cum-iti-gasesti-un-loc-potrivit-in-call-center-vanzari-sau-it-helpdesk\/\",\"url\":\"https:\/\/optimacall.ro\/job-nou-in-2026-cum-iti-gasesti-un-loc-potrivit-in-call-center-vanzari-sau-it-helpdesk\/\",\"name\":\"Job nou \u00een 2026: ghid pentru call center, v\u00e2nz\u0103ri \u0219i IT Helpdesk\",\"isPartOf\":{\"@id\":\"https:\/\/optimacall.ro\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/optimacall.ro\/job-nou-in-2026-cum-iti-gasesti-un-loc-potrivit-in-call-center-vanzari-sau-it-helpdesk\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/optimacall.ro\/job-nou-in-2026-cum-iti-gasesti-un-loc-potrivit-in-call-center-vanzari-sau-it-helpdesk\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/optimacall.ro\/wp-content\/uploads\/2026\/01\/2026-new-job.webp\",\"datePublished\":\"2026-01-09T11:07:55+00:00\",\"dateModified\":\"2026-01-13T09:17:50+00:00\",\"description\":\"Cau\u021bi un job \u00een 2026? Vezi cum te preg\u0103te\u0219ti pentru un rol \u00een call center, agent v\u00e2nz\u0103ri sau IT Helpdesk (inclusiv cu limbi str\u0103ine). Sfaturi + pa\u0219i clari.\",\"breadcrumb\":{\"@id\":\"https:\/\/optimacall.ro\/job-nou-in-2026-cum-iti-gasesti-un-loc-potrivit-in-call-center-vanzari-sau-it-helpdesk\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/optimacall.ro\/job-nou-in-2026-cum-iti-gasesti-un-loc-potrivit-in-call-center-vanzari-sau-it-helpdesk\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/optimacall.ro\/job-nou-in-2026-cum-iti-gasesti-un-loc-potrivit-in-call-center-vanzari-sau-it-helpdesk\/#primaryimage\",\"url\":\"https:\/\/optimacall.ro\/wp-content\/uploads\/2026\/01\/2026-new-job.webp\",\"contentUrl\":\"https:\/\/optimacall.ro\/wp-content\/uploads\/2026\/01\/2026-new-job.webp\",\"width\":2560,\"height\":1280},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/optimacall.ro\/job-nou-in-2026-cum-iti-gasesti-un-loc-potrivit-in-call-center-vanzari-sau-it-helpdesk\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Optima\",\"item\":\"https:\/\/optimacall.ro\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Job nou \u00een 2026: cum \u00ee\u021bi g\u0103se\u0219ti un loc potrivit \u00een call center, v\u00e2nz\u0103ri sau IT Helpdesk\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/optimacall.ro\/#website\",\"url\":\"https:\/\/optimacall.ro\/\",\"name\":\"Optima\",\"description\":\"Solu\u021bii integrate de contact center \u0219i RPA\",\"publisher\":{\"@id\":\"https:\/\/optimacall.ro\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/optimacall.ro\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":[\"Organization\",\"Place\"],\"@id\":\"https:\/\/optimacall.ro\/#organization\",\"name\":\"Optima\",\"alternateName\":\"Optima Solutions Services\",\"url\":\"https:\/\/optimacall.ro\/\",\"logo\":{\"@id\":\"https:\/\/optimacall.ro\/job-nou-in-2026-cum-iti-gasesti-un-loc-potrivit-in-call-center-vanzari-sau-it-helpdesk\/#local-main-organization-logo\"},\"image\":{\"@id\":\"https:\/\/optimacall.ro\/job-nou-in-2026-cum-iti-gasesti-un-loc-potrivit-in-call-center-vanzari-sau-it-helpdesk\/#local-main-organization-logo\"},\"sameAs\":[\"https:\/\/www.facebook.com\/optimacall4excellence\/\"],\"description\":\"Call center cu servicii de outsourcing\",\"legalName\":\"Optima Solutions Services SRL\",\"foundingDate\":\"2010-10-10\",\"numberOfEmployees\":{\"@type\":\"QuantitativeValue\",\"minValue\":\"51\",\"maxValue\":\"200\"},\"openingHoursSpecification\":[{\"@type\":\"OpeningHoursSpecification\",\"dayOfWeek\":[\"Monday\",\"Tuesday\",\"Wednesday\",\"Thursday\",\"Friday\",\"Saturday\",\"Sunday\"],\"opens\":\"09:00\",\"closes\":\"17:00\"}]},{\"@type\":\"Person\",\"@id\":\"https:\/\/optimacall.ro\/#\/schema\/person\/43468c9b3f1d2ff4cb6fde749d537130\",\"name\":\"Elena Chiperi\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/optimacall.ro\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/1336a293e91c8fb169e5a2e3b4a7b5747559e8d229352d36903ef54a54f354c7?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/1336a293e91c8fb169e5a2e3b4a7b5747559e8d229352d36903ef54a54f354c7?s=96&d=mm&r=g\",\"caption\":\"Elena Chiperi\"},\"url\":\"https:\/\/optimacall.ro\/en\/author\/elena-chiperi\/\"},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/optimacall.ro\/job-nou-in-2026-cum-iti-gasesti-un-loc-potrivit-in-call-center-vanzari-sau-it-helpdesk\/#local-main-organization-logo\",\"url\":\"https:\/\/optimacall.ro\/wp-content\/uploads\/2024\/03\/cropped-cropped-logo-optima-rain.png\",\"contentUrl\":\"https:\/\/optimacall.ro\/wp-content\/uploads\/2024\/03\/cropped-cropped-logo-optima-rain.png\",\"width\":112,\"height\":112,\"caption\":\"Optima\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"New job in 2026: guide for call center, sales and IT helpdesk","description":"Looking for a job in 2026? See how to prepare for a role in a call center, sales agent or IT Helpdesk (including foreign languages). Tips + clear steps.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/optimacall.ro\/en\/new-job-in-2026-how-to-find-a-suitable-job-in-call-center-sales-or-it-helpdesk\/","og_locale":"en_US","og_type":"article","og_title":"Job nou \u00een 2026: cum \u00ee\u021bi g\u0103se\u0219ti un loc potrivit \u00een call center, v\u00e2nz\u0103ri sau IT Helpdesk","og_description":"Cau\u021bi un job \u00een 2026? Vezi cum te preg\u0103te\u0219ti pentru un rol \u00een call center, agent v\u00e2nz\u0103ri sau IT Helpdesk (inclusiv cu limbi str\u0103ine). Sfaturi + pa\u0219i clari.","og_url":"https:\/\/optimacall.ro\/en\/new-job-in-2026-how-to-find-a-suitable-job-in-call-center-sales-or-it-helpdesk\/","og_site_name":"Optima","article_publisher":"https:\/\/www.facebook.com\/optimacall4excellence\/","article_published_time":"2026-01-09T11:07:55+00:00","article_modified_time":"2026-01-13T09:17:50+00:00","og_image":[{"width":2560,"height":1280,"url":"https:\/\/optimacall.ro\/wp-content\/uploads\/2026\/01\/2026-new-job.webp","type":"image\/webp"}],"author":"Elena Chiperi","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Elena Chiperi","Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/optimacall.ro\/job-nou-in-2026-cum-iti-gasesti-un-loc-potrivit-in-call-center-vanzari-sau-it-helpdesk\/#article","isPartOf":{"@id":"https:\/\/optimacall.ro\/job-nou-in-2026-cum-iti-gasesti-un-loc-potrivit-in-call-center-vanzari-sau-it-helpdesk\/"},"author":{"name":"Elena Chiperi","@id":"https:\/\/optimacall.ro\/#\/schema\/person\/43468c9b3f1d2ff4cb6fde749d537130"},"headline":"Job nou \u00een 2026: cum \u00ee\u021bi g\u0103se\u0219ti un loc potrivit \u00een call center, v\u00e2nz\u0103ri sau IT Helpdesk","datePublished":"2026-01-09T11:07:55+00:00","dateModified":"2026-01-13T09:17:50+00:00","mainEntityOfPage":{"@id":"https:\/\/optimacall.ro\/job-nou-in-2026-cum-iti-gasesti-un-loc-potrivit-in-call-center-vanzari-sau-it-helpdesk\/"},"wordCount":866,"commentCount":0,"publisher":{"@id":"https:\/\/optimacall.ro\/#organization"},"image":{"@id":"https:\/\/optimacall.ro\/job-nou-in-2026-cum-iti-gasesti-un-loc-potrivit-in-call-center-vanzari-sau-it-helpdesk\/#primaryimage"},"thumbnailUrl":"https:\/\/optimacall.ro\/wp-content\/uploads\/2026\/01\/2026-new-job.webp","keywords":["gdpr","GDPR BPO","outsourcing call center"],"articleSection":["Blog"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/optimacall.ro\/job-nou-in-2026-cum-iti-gasesti-un-loc-potrivit-in-call-center-vanzari-sau-it-helpdesk\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/optimacall.ro\/job-nou-in-2026-cum-iti-gasesti-un-loc-potrivit-in-call-center-vanzari-sau-it-helpdesk\/","url":"https:\/\/optimacall.ro\/job-nou-in-2026-cum-iti-gasesti-un-loc-potrivit-in-call-center-vanzari-sau-it-helpdesk\/","name":"New job in 2026: guide for call center, sales and IT helpdesk","isPartOf":{"@id":"https:\/\/optimacall.ro\/#website"},"primaryImageOfPage":{"@id":"https:\/\/optimacall.ro\/job-nou-in-2026-cum-iti-gasesti-un-loc-potrivit-in-call-center-vanzari-sau-it-helpdesk\/#primaryimage"},"image":{"@id":"https:\/\/optimacall.ro\/job-nou-in-2026-cum-iti-gasesti-un-loc-potrivit-in-call-center-vanzari-sau-it-helpdesk\/#primaryimage"},"thumbnailUrl":"https:\/\/optimacall.ro\/wp-content\/uploads\/2026\/01\/2026-new-job.webp","datePublished":"2026-01-09T11:07:55+00:00","dateModified":"2026-01-13T09:17:50+00:00","description":"Looking for a job in 2026? See how to prepare for a role in a call center, sales agent or IT Helpdesk (including foreign languages). Tips + clear steps.","breadcrumb":{"@id":"https:\/\/optimacall.ro\/job-nou-in-2026-cum-iti-gasesti-un-loc-potrivit-in-call-center-vanzari-sau-it-helpdesk\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/optimacall.ro\/job-nou-in-2026-cum-iti-gasesti-un-loc-potrivit-in-call-center-vanzari-sau-it-helpdesk\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/optimacall.ro\/job-nou-in-2026-cum-iti-gasesti-un-loc-potrivit-in-call-center-vanzari-sau-it-helpdesk\/#primaryimage","url":"https:\/\/optimacall.ro\/wp-content\/uploads\/2026\/01\/2026-new-job.webp","contentUrl":"https:\/\/optimacall.ro\/wp-content\/uploads\/2026\/01\/2026-new-job.webp","width":2560,"height":1280},{"@type":"BreadcrumbList","@id":"https:\/\/optimacall.ro\/job-nou-in-2026-cum-iti-gasesti-un-loc-potrivit-in-call-center-vanzari-sau-it-helpdesk\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Optima","item":"https:\/\/optimacall.ro\/"},{"@type":"ListItem","position":2,"name":"Job nou \u00een 2026: cum \u00ee\u021bi g\u0103se\u0219ti un loc potrivit \u00een call center, v\u00e2nz\u0103ri sau IT Helpdesk"}]},{"@type":"WebSite","@id":"https:\/\/optimacall.ro\/#website","url":"https:\/\/optimacall.ro\/","name":"Optima","description":"Integrated contact centre and RPA solutions","publisher":{"@id":"https:\/\/optimacall.ro\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/optimacall.ro\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":["Organization","Place"],"@id":"https:\/\/optimacall.ro\/#organization","name":"Optima","alternateName":"Optima Solutions Services","url":"https:\/\/optimacall.ro\/","logo":{"@id":"https:\/\/optimacall.ro\/job-nou-in-2026-cum-iti-gasesti-un-loc-potrivit-in-call-center-vanzari-sau-it-helpdesk\/#local-main-organization-logo"},"image":{"@id":"https:\/\/optimacall.ro\/job-nou-in-2026-cum-iti-gasesti-un-loc-potrivit-in-call-center-vanzari-sau-it-helpdesk\/#local-main-organization-logo"},"sameAs":["https:\/\/www.facebook.com\/optimacall4excellence\/"],"description":"Call center with outsourcing services","legalName":"Optima Solutions Services SRL","foundingDate":"2010-10-10","numberOfEmployees":{"@type":"QuantitativeValue","minValue":"51","maxValue":"200"},"openingHoursSpecification":[{"@type":"OpeningHoursSpecification","dayOfWeek":["Monday","Tuesday","Wednesday","Thursday","Friday","Saturday","Sunday"],"opens":"09:00","closes":"17:00"}]},{"@type":"Person","@id":"https:\/\/optimacall.ro\/#\/schema\/person\/43468c9b3f1d2ff4cb6fde749d537130","name":"Elena Chiperi","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/optimacall.ro\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/1336a293e91c8fb169e5a2e3b4a7b5747559e8d229352d36903ef54a54f354c7?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/1336a293e91c8fb169e5a2e3b4a7b5747559e8d229352d36903ef54a54f354c7?s=96&d=mm&r=g","caption":"Elena Chiperi"},"url":"https:\/\/optimacall.ro\/en\/author\/elena-chiperi\/"},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/optimacall.ro\/job-nou-in-2026-cum-iti-gasesti-un-loc-potrivit-in-call-center-vanzari-sau-it-helpdesk\/#local-main-organization-logo","url":"https:\/\/optimacall.ro\/wp-content\/uploads\/2024\/03\/cropped-cropped-logo-optima-rain.png","contentUrl":"https:\/\/optimacall.ro\/wp-content\/uploads\/2024\/03\/cropped-cropped-logo-optima-rain.png","width":112,"height":112,"caption":"Optima"}]}},"_links":{"self":[{"href":"https:\/\/optimacall.ro\/en\/wp-json\/wp\/v2\/posts\/11758","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/optimacall.ro\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/optimacall.ro\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/optimacall.ro\/en\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/optimacall.ro\/en\/wp-json\/wp\/v2\/comments?post=11758"}],"version-history":[{"count":4,"href":"https:\/\/optimacall.ro\/en\/wp-json\/wp\/v2\/posts\/11758\/revisions"}],"predecessor-version":[{"id":11763,"href":"https:\/\/optimacall.ro\/en\/wp-json\/wp\/v2\/posts\/11758\/revisions\/11763"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/optimacall.ro\/en\/wp-json\/wp\/v2\/media\/11759"}],"wp:attachment":[{"href":"https:\/\/optimacall.ro\/en\/wp-json\/wp\/v2\/media?parent=11758"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/optimacall.ro\/en\/wp-json\/wp\/v2\/categories?post=11758"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/optimacall.ro\/en\/wp-json\/wp\/v2\/tags?post=11758"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}