{"id":9300,"date":"2024-11-28T16:19:29","date_gmt":"2024-11-28T14:19:29","guid":{"rendered":"https:\/\/optimacall.ro\/?p=9300"},"modified":"2024-11-21T16:22:38","modified_gmt":"2024-11-21T14:22:38","slug":"no-todos-los-telecentros-son-iguales-por-eso-optima-ofrece-algo-mas-que-un-telecentro","status":"publish","type":"post","link":"https:\/\/optimacall.ro\/es\/no-todos-los-telecentros-son-iguales-por-eso-optima-ofrece-algo-mas-que-un-telecentro\/","title":{"rendered":"No todos los centros de llamadas son iguales: por qu\u00e9 Optima ofrece algo m\u00e1s que un centro de llamadas"},"content":{"rendered":"<style>.elementor-9300 .elementor-element.elementor-element-e2c6525{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;overflow:visible;}.elementor-9300 .elementor-element.elementor-element-e2c6525.e-con{--flex-grow:0;--flex-shrink:0;}.elementor-widget-image .widget-image-caption{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-size:var( --e-global-typography-text-font-size );font-weight:var( --e-global-typography-text-font-weight );line-height:var( --e-global-typography-text-line-height );}.elementor-widget-heading .elementor-heading-title{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-size:var( --e-global-typography-primary-font-size );font-weight:var( --e-global-typography-primary-font-weight );line-height:var( --e-global-typography-primary-line-height );color:var( --e-global-color-primary );}.elementor-9300 .elementor-element.elementor-element-deac12e{text-align:left;}.elementor-9300 .elementor-element.elementor-element-deac12e .elementor-heading-title{font-family:var( --e-global-typography-secondary-font-family ), Sans-serif;font-size:var( --e-global-typography-secondary-font-size );font-weight:var( --e-global-typography-secondary-font-weight );line-height:var( --e-global-typography-secondary-line-height );}.elementor-widget-text-editor{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-size:var( --e-global-typography-text-font-size );font-weight:var( --e-global-typography-text-font-weight );line-height:var( --e-global-typography-text-line-height );color:var( --e-global-color-text );}.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:var( --e-global-color-primary );}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap, .elementor-widget-text-editor.elementor-drop-cap-view-default .elementor-drop-cap{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-9300 .elementor-element.elementor-element-a98ecd9{margin:0px 0px calc(var(--kit-widget-spacing, 0px) + 0px) 0px;padding:19px 19px 19px 19px;text-align:justify;}.elementor-9300 .elementor-element.elementor-element-a98ecd9.elementor-element{--align-self:stretch;}.elementor-widget-button .elementor-button{background-color:var( --e-global-color-accent );font-family:var( --e-global-typography-accent-font-family ), Sans-serif;font-size:var( --e-global-typography-accent-font-size );font-weight:var( --e-global-typography-accent-font-weight );line-height:var( --e-global-typography-accent-line-height );}.elementor-9300 .elementor-element.elementor-element-0a8d661 .elementor-button{background-color:#F7941D;box-shadow:21px 7px 25px -2px rgba(0,0,0,0.5);border-radius:-2px -2px -2px -2px;}.elementor-9300 .elementor-element.elementor-element-0a8d661{padding:-1px -1px -1px -1px;}.elementor-9300 .elementor-element.elementor-element-0a8d661 .elementor-button-content-wrapper{flex-direction:row;}.elementor-9300 .elementor-element.elementor-element-edfc5c8{--display:grid;--e-con-grid-template-columns:repeat(3, 1fr);--e-con-grid-template-rows:repeat(2, 1fr);--grid-auto-flow:row;overflow:visible;}.elementor-widget-icon.elementor-view-stacked .elementor-icon{background-color:var( --e-global-color-primary );}.elementor-widget-icon.elementor-view-framed .elementor-icon, .elementor-widget-icon.elementor-view-default .elementor-icon{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-widget-icon.elementor-view-framed .elementor-icon, .elementor-widget-icon.elementor-view-default .elementor-icon svg{fill:var( --e-global-color-primary );}.elementor-9300 .elementor-element.elementor-element-6ba432c.elementor-element{--align-self:center;}body:not(.rtl) .elementor-9300 .elementor-element.elementor-element-6ba432c{left:59.974px;}body.rtl .elementor-9300 .elementor-element.elementor-element-6ba432c{right:59.974px;}.elementor-9300 .elementor-element.elementor-element-6ba432c{top:10.983px;}.elementor-9300 .elementor-element.elementor-element-6ba432c .elementor-icon-wrapper{text-align:center;}.elementor-9300 .elementor-element.elementor-element-6ba432c.elementor-view-stacked .elementor-icon{background-color:#F7941D;}.elementor-9300 .elementor-element.elementor-element-6ba432c.elementor-view-framed .elementor-icon, .elementor-9300 .elementor-element.elementor-element-6ba432c.elementor-view-default .elementor-icon{color:#F7941D;border-color:#F7941D;}.elementor-9300 .elementor-element.elementor-element-6ba432c.elementor-view-framed .elementor-icon, .elementor-9300 .elementor-element.elementor-element-6ba432c.elementor-view-default .elementor-icon svg{fill:#F7941D;}.elementor-9300 .elementor-element.elementor-element-21c29a6{width:var( --container-widget-width, 5.804% );max-width:5.804%;--container-widget-width:5.804%;--container-widget-flex-grow:0;}.elementor-9300 .elementor-element.elementor-element-21c29a6.elementor-element{--align-self:flex-start;--flex-grow:0;--flex-shrink:0;}.elementor-9300 .elementor-element.elementor-element-21c29a6 .elementor-icon-wrapper{text-align:left;}.elementor-9300 .elementor-element.elementor-element-21c29a6.elementor-view-stacked .elementor-icon{background-color:#F7941D;}.elementor-9300 .elementor-element.elementor-element-21c29a6.elementor-view-framed .elementor-icon, .elementor-9300 .elementor-element.elementor-element-21c29a6.elementor-view-default .elementor-icon{color:#F7941D;border-color:#F7941D;}.elementor-9300 .elementor-element.elementor-element-21c29a6.elementor-view-framed .elementor-icon, .elementor-9300 .elementor-element.elementor-element-21c29a6.elementor-view-default .elementor-icon svg{fill:#F7941D;}.elementor-9300 .elementor-element.elementor-element-8f72ea6.elementor-element{--align-self:center;}body:not(.rtl) .elementor-9300 .elementor-element.elementor-element-8f72ea6{left:111.957px;}body.rtl .elementor-9300 .elementor-element.elementor-element-8f72ea6{right:111.957px;}.elementor-9300 .elementor-element.elementor-element-8f72ea6{top:11.96px;}.elementor-9300 .elementor-element.elementor-element-8f72ea6 .elementor-icon-wrapper{text-align:center;}.elementor-9300 .elementor-element.elementor-element-8f72ea6.elementor-view-stacked .elementor-icon{background-color:#F7941D;}.elementor-9300 .elementor-element.elementor-element-8f72ea6.elementor-view-framed .elementor-icon, .elementor-9300 .elementor-element.elementor-element-8f72ea6.elementor-view-default .elementor-icon{color:#F7941D;border-color:#F7941D;}.elementor-9300 .elementor-element.elementor-element-8f72ea6.elementor-view-framed .elementor-icon, .elementor-9300 .elementor-element.elementor-element-8f72ea6.elementor-view-default .elementor-icon svg{fill:#F7941D;}.elementor-9300 .elementor-element.elementor-element-4dc56dc.elementor-element{--align-self:center;}body:not(.rtl) .elementor-9300 .elementor-element.elementor-element-4dc56dc{left:158.96px;}body.rtl .elementor-9300 .elementor-element.elementor-element-4dc56dc{right:158.96px;}.elementor-9300 .elementor-element.elementor-element-4dc56dc{top:13.963px;}.elementor-9300 .elementor-element.elementor-element-4dc56dc .elementor-icon-wrapper{text-align:center;}.elementor-9300 .elementor-element.elementor-element-4dc56dc.elementor-view-stacked .elementor-icon{background-color:#F7941D;}.elementor-9300 .elementor-element.elementor-element-4dc56dc.elementor-view-framed .elementor-icon, .elementor-9300 .elementor-element.elementor-element-4dc56dc.elementor-view-default .elementor-icon{color:#F7941D;border-color:#F7941D;}.elementor-9300 .elementor-element.elementor-element-4dc56dc.elementor-view-framed .elementor-icon, .elementor-9300 .elementor-element.elementor-element-4dc56dc.elementor-view-default .elementor-icon svg{fill:#F7941D;}.elementor-9300 .elementor-element.elementor-element-4dc56dc .elementor-icon{font-size:46px;}.elementor-9300 .elementor-element.elementor-element-4dc56dc .elementor-icon svg{height:46px;}@media(max-width:1024px){.elementor-widget-image .widget-image-caption{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );}.elementor-widget-heading .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );}.elementor-9300 .elementor-element.elementor-element-deac12e .elementor-heading-title{font-size:var( --e-global-typography-secondary-font-size );line-height:var( --e-global-typography-secondary-line-height );}.elementor-widget-text-editor{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );}.elementor-widget-button .elementor-button{font-size:var( --e-global-typography-accent-font-size );line-height:var( --e-global-typography-accent-line-height );}.elementor-9300 .elementor-element.elementor-element-edfc5c8{--grid-auto-flow:row;}}@media(max-width:767px){.elementor-widget-image .widget-image-caption{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );}.elementor-widget-heading .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );}.elementor-9300 .elementor-element.elementor-element-deac12e .elementor-heading-title{font-size:var( --e-global-typography-secondary-font-size );line-height:var( --e-global-typography-secondary-line-height );}.elementor-widget-text-editor{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );}.elementor-widget-button .elementor-button{font-size:var( --e-global-typography-accent-font-size );line-height:var( --e-global-typography-accent-line-height );}.elementor-9300 .elementor-element.elementor-element-edfc5c8{--e-con-grid-template-columns:repeat(1, 1fr);--grid-auto-flow:row;}}<\/style>\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"9300\" class=\"elementor elementor-9300\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e2c6525 e-flex e-con-boxed e-con e-parent\" data-id=\"e2c6525\" data-element_type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-487ddb1 elementor-widget elementor-widget-image\" data-id=\"487ddb1\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1280\" height=\"640\" src=\"https:\/\/optimacall.ro\/wp-content\/uploads\/2024\/11\/Bannere-Articole-BLOG-Noiembrie-1.jpg\" class=\"attachment-full size-full wp-image-9302\" alt=\"\" srcset=\"https:\/\/optimacall.ro\/wp-content\/uploads\/2024\/11\/Bannere-Articole-BLOG-Noiembrie-1.jpg 1280w, https:\/\/optimacall.ro\/wp-content\/uploads\/2024\/11\/Bannere-Articole-BLOG-Noiembrie-1-300x150.jpg 300w, https:\/\/optimacall.ro\/wp-content\/uploads\/2024\/11\/Bannere-Articole-BLOG-Noiembrie-1-1024x512.jpg 1024w, https:\/\/optimacall.ro\/wp-content\/uploads\/2024\/11\/Bannere-Articole-BLOG-Noiembrie-1-768x384.jpg 768w, https:\/\/optimacall.ro\/wp-content\/uploads\/2024\/11\/Bannere-Articole-BLOG-Noiembrie-1-18x9.jpg 18w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-deac12e elementor-widget elementor-widget-heading\" data-id=\"deac12e\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">No todos los centros de llamadas son iguales: por qu\u00e9 Optima ofrece algo m\u00e1s que un centro de llamadas<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a98ecd9 elementor-widget elementor-widget-text-editor\" data-id=\"a98ecd9\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>En un mundo en el que la experiencia del cliente desempe\u00f1a un papel crucial en el \u00e9xito de una empresa, la elecci\u00f3n de un socio para un centro de llamadas puede significar la diferencia entre la fidelidad del cliente y su p\u00e9rdida. Aunque a primera vista muchos centros de llamadas parecen similares, las diferencias residen en la profundidad del servicio, las tecnolog\u00edas utilizadas y el enfoque de las necesidades del cliente. <strong>Optima<\/strong> destaca por ofrecer algo m\u00e1s que soluciones est\u00e1ndar de centro de llamadas. Al integrar servicios como <strong>BPO (externalizaci\u00f3n de procesos empresariales)<\/strong>, <strong>automatizaciones<\/strong> y <strong>soluciones inform\u00e1ticas a medida<\/strong>La empresa crea asociaciones estrat\u00e9gicas que apoyan el crecimiento empresarial de sus clientes.<\/p><p><strong>No todos los centros de llamadas son iguales<\/strong><\/p><p>Aunque todos los centros de llamadas prometen soluciones de interacci\u00f3n con el cliente, no todos son capaces de ofrecer calidad, flexibilidad e innovaci\u00f3n.<\/p><ol><li><strong>Centros de llamadas est\u00e1ndar: \u00bfqu\u00e9 falta?<\/strong><ul><li>Se centra estrictamente en la gesti\u00f3n de llamadas entrantes y salientes.<\/li><li>No ofrece una amplia gama de servicios, limit\u00e1ndose a funciones b\u00e1sicas como respuestas generales a preguntas o toma de pedidos.<\/li><li>La falta de personalizaci\u00f3n conduce a una experiencia gen\u00e9rica del cliente.<\/li><\/ul><\/li><li><strong>\u00bfPor qu\u00e9 se necesita m\u00e1s?<\/strong><br \/>Los clientes de hoy en d\u00eda tienen grandes expectativas: tiempos de respuesta r\u00e1pidos, soluciones personalizadas y asistencia multicanal (voz, correo electr\u00f3nico, chat, redes sociales). Para seguir siendo competitivo, un socio debe ofrecer servicios integrados y valor a\u00f1adido.<\/li><\/ol><p><strong>\u00bfEn qu\u00e9 se diferencia Optima?<\/strong><\/p><p><strong>Optima<\/strong> no es s\u00f3lo un proveedor de centros de llamadas. Es un socio estrat\u00e9gico que ofrece soluciones integradas para satisfacer las complejas necesidades de las empresas modernas.<\/p><ol><li><strong>Mucho m\u00e1s que un centro de llamadas<\/strong><ul><li><strong>Externalizaci\u00f3n de procesos empresariales (BPO):<\/strong><br \/>Optima se encarga de tareas administrativas y operativas como el procesamiento de pedidos, la facturaci\u00f3n y la gesti\u00f3n de datos, lo que permite a los clientes centrarse en actividades estrat\u00e9gicas.<\/li><li><strong>Soluciones inform\u00e1ticas a medida:<\/strong><br \/>Desarrollamos e implantamos tecnolog\u00edas punteras que optimizan los procesos y mejoran la experiencia del cliente.<\/li><li><strong>Automatizaciones:<\/strong><br \/>Utilizando robots de software (RPA) e inteligencia artificial (IA), agilizamos los procesos repetitivos, reduciendo costes y eliminando errores humanos.<\/li><\/ul><\/li><li><strong>Una asociaci\u00f3n centrada en el cliente<\/strong><br \/>Optima entiende que cada empresa es \u00fanica. Por eso ofrecemos soluciones personalizadas adaptadas al sector, el tama\u00f1o y los objetivos de cada cliente.<\/li><li><strong>Enfoque omnicanal<\/strong><br \/>En lugar de limitarnos a las llamadas telef\u00f3nicas, gestionamos las interacciones a trav\u00e9s de diversos canales:<ul><li>Chat en directo y correo electr\u00f3nico<\/li><li>Redes sociales<\/li><li>Soluciones automatizadas como chatbots y voicebots<\/li><\/ul><\/li><\/ol><p><strong>Ventajas de trabajar con Optima<\/strong><\/p><ol><li><strong>Eficacia y escalabilidad<\/strong><br \/>Optima ofrece la flexibilidad necesaria para ampliar los servicios en funci\u00f3n de las necesidades de los clientes, ya se trate de gestionar un mayor volumen de llamadas durante una campa\u00f1a o de implantar nuevas tecnolog\u00edas.<\/li><li><strong>Mejora de la experiencia del cliente<\/strong><br \/>Con tecnolog\u00edas avanzadas y un equipo bien formado, ofrecemos tiempos de respuesta r\u00e1pidos y soluciones personalizadas, que contribuyen a aumentar la satisfacci\u00f3n del cliente.<\/li><li><strong>Reducci\u00f3n de los costes operativos<\/strong><br \/>Al externalizar los procesos a Optima, las empresas pueden ahorrar recursos y reducir los costes asociados a equipos, tecnolog\u00eda y gesti\u00f3n de equipos internos.<\/li><li><strong>Innovaci\u00f3n continua<\/strong><br \/>Invertimos constantemente en tecnolog\u00eda y en la formaci\u00f3n de nuestro equipo para ofrecer a nuestros clientes acceso a las \u00faltimas tendencias del sector.<\/li><\/ol><p><strong>Ejemplo concreto: \u00bfc\u00f3mo ofrece m\u00e1s Optima?<\/strong><\/p><p><strong>Industria del comercio electr\u00f3nico<\/strong><br \/>Un minorista en l\u00ednea trabaj\u00f3 con Optima para mejorar sus servicios de atenci\u00f3n al cliente. En lugar de un simple centro de llamadas, implementamos:<\/p><ul><li>Un chatbot para gestionar pedidos sencillos y preguntas frecuentes.<\/li><li>Un sistema CRM integrado para que los agentes puedan acceder r\u00e1pidamente al historial de los clientes.<\/li><li>Asistencia multicanal (voz, correo electr\u00f3nico, redes sociales), disponible 24 horas al d\u00eda, 7 d\u00edas a la semana.<\/li><\/ul><p>El resultado: reducci\u00f3n del tiempo de respuesta en 30%, aumento de la satisfacci\u00f3n del cliente y mayor tasa de conversi\u00f3n de llamadas.<\/p><p><strong>\u00bfPor qu\u00e9 es tan especial Optima?<\/strong><\/p><p>En un panorama competitivo, las empresas necesitan algo m\u00e1s que soluciones b\u00e1sicas. <strong>Optima<\/strong> ofrece experiencia, tecnolog\u00eda y flexibilidad para apoyar el crecimiento de sus clientes. Tanto si necesita asistencia al cliente, automatizaci\u00f3n o servicios inform\u00e1ticos avanzados, nuestro equipo est\u00e1 preparado para ofrecer resultados que superen sus expectativas.<\/p><p>No todos los centros de llamadas son iguales, y las diferencias pueden tener un impacto significativo en su negocio. En <strong>Optima<\/strong>con Optima, usted obtiene algo m\u00e1s que un centro de llamadas tradicional: obtiene un socio que comprende sus necesidades y le ofrece soluciones innovadoras para superar a su competencia. Elija Optima para obtener un servicio integrado, una experiencia excepcional y resultados medibles.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a8d661 elementor-widget elementor-widget-button\" data-id=\"0a8d661\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/optimacall.ro\/en\/career\/%20\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-hand-point-right\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M428.8 137.6h-86.177a115.52 115.52 0 0 0 2.176-22.4c0-47.914-35.072-83.2-92-83.2-45.314 0-57.002 48.537-75.707 78.784-7.735 12.413-16.994 23.317-25.851 33.253l-.131.146-.129.148C135.662 161.807 127.764 168 120.8 168h-2.679c-5.747-4.952-13.536-8-22.12-8H32c-17.673 0-32 12.894-32 28.8v230.4C0 435.106 14.327 448 32 448h64c8.584 0 16.373-3.048 22.12-8h2.679c28.688 0 67.137 40 127.2 40h21.299c62.542 0 98.8-38.658 99.94-91.145 12.482-17.813 18.491-40.785 15.985-62.791A93.148 93.148 0 0 0 393.152 304H428.8c45.435 0 83.2-37.584 83.2-83.2 0-45.099-38.101-83.2-83.2-83.2zm0 118.4h-91.026c12.837 14.669 14.415 42.825-4.95 61.05 11.227 19.646 1.687 45.624-12.925 53.625 6.524 39.128-10.076 61.325-50.6 61.325H248c-45.491 0-77.21-35.913-120-39.676V215.571c25.239-2.964 42.966-21.222 59.075-39.596 11.275-12.65 21.725-25.3 30.799-39.875C232.355 112.712 244.006 80 252.8 80c23.375 0 44 8.8 44 35.2 0 35.2-26.4 53.075-26.4 70.4h158.4c18.425 0 35.2 16.5 35.2 35.2 0 18.975-16.225 35.2-35.2 35.2zM88 384c0 13.255-10.745 24-24 24s-24-10.745-24-24 10.745-24 24-24 24 10.745 24 24z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">\u00a1Vamos a conocernos!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-edfc5c8 e-grid e-con-boxed e-con e-child\" data-id=\"edfc5c8\" data-element_type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ba432c elementor-absolute elementor-view-default elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"6ba432c\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/www.facebook.com\/optimacall4excellence\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-facebook\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256c0 123.78 90.69 226.38 209.25 245V327.69h-63V256h63v-54.64c0-62.15 37-96.48 93.67-96.48 27.14 0 55.52 4.84 55.52 4.84v61h-31.28c-30.8 0-40.41 19.12-40.41 38.73V256h68.78l-11 71.69h-57.78V501C413.31 482.38 504 379.78 504 256z\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21c29a6 elementor-widget__width-initial elementor-view-default elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"21c29a6\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon elementor-animation-shrink\" href=\"https:\/\/www.linkedin.com\/company\/optima---call-for-excellence\/\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-linkedin\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f72ea6 elementor-absolute elementor-view-default elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"8f72ea6\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/www.instagram.com\/optima_solutions_services\/\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-instagram\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.1 141c-63.6 0-114.9 51.3-114.9 114.9s51.3 114.9 114.9 114.9S339 319.5 339 255.9 287.7 141 224.1 141zm0 189.6c-41.1 0-74.7-33.5-74.7-74.7s33.5-74.7 74.7-74.7 74.7 33.5 74.7 74.7-33.6 74.7-74.7 74.7zm146.4-194.3c0 14.9-12 26.8-26.8 26.8-14.9 0-26.8-12-26.8-26.8s12-26.8 26.8-26.8 26.8 12 26.8 26.8zm76.1 27.2c-1.7-35.9-9.9-67.7-36.2-93.9-26.2-26.2-58-34.4-93.9-36.2-37-2.1-147.9-2.1-184.9 0-35.8 1.7-67.6 9.9-93.9 36.1s-34.4 58-36.2 93.9c-2.1 37-2.1 147.9 0 184.9 1.7 35.9 9.9 67.7 36.2 93.9s58 34.4 93.9 36.2c37 2.1 147.9 2.1 184.9 0 35.9-1.7 67.7-9.9 93.9-36.2 26.2-26.2 34.4-58 36.2-93.9 2.1-37 2.1-147.8 0-184.8zM398.8 388c-7.8 19.6-22.9 34.7-42.6 42.6-29.5 11.7-99.5 9-132.1 9s-102.7 2.6-132.1-9c-19.6-7.8-34.7-22.9-42.6-42.6-11.7-29.5-9-99.5-9-132.1s-2.6-102.7 9-132.1c7.8-19.6 22.9-34.7 42.6-42.6 29.5-11.7 99.5-9 132.1-9s102.7-2.6 132.1 9c19.6 7.8 34.7 22.9 42.6 42.6 11.7 29.5 9 99.5 9 132.1s2.7 102.7-9 132.1z\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4dc56dc elementor-absolute elementor-view-default elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"4dc56dc\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/www.tiktok.com\/@optimacall\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-tiktok\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M448,209.91a210.06,210.06,0,0,1-122.77-39.25V349.38A162.55,162.55,0,1,1,185,188.31V278.2a74.62,74.62,0,1,0,52.23,71.18V0l88,0a121.18,121.18,0,0,0,1.86,22.17h0A122.18,122.18,0,0,0,381,102.39a121.43,121.43,0,0,0,67,20.14Z\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Nu toate call center-urile sunt create \u00een mod egal: De ce Optima ofer\u0103 mai mult dec\u00e2t un simplu call center \u00centr-o lume \u00een care experien\u021ba clien\u021bilor joac\u0103 un rol crucial \u00een succesul unei afaceri, alegerea unui partener de call center poate face diferen\u021ba \u00eentre loialitatea clien\u021bilor \u0219i pierderea acestora. De\u0219i la suprafa\u021b\u0103 multe call center-uri [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":9302,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-9300","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized-ro"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v26.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>De ce Optima ofer\u0103 mai mult dec\u00e2t un call center standard<\/title>\n<meta name=\"description\" content=\"Descoper\u0103 cum Optima redefine\u0219te call center-ul, integr\u00e2nd BPO, automatiz\u0103ri \u0219i solu\u021bii IT pentru a sprijini cre\u0219terea afacerii tale.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/optimacall.ro\/es\/no-todos-los-telecentros-son-iguales-por-eso-optima-ofrece-algo-mas-que-un-telecentro\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Nu toate call center-urile sunt create \u00een mod egal: De ce Optima ofer\u0103 mai mult dec\u00e2t un simplu call center\" \/>\n<meta property=\"og:description\" content=\"Descoper\u0103 cum Optima redefine\u0219te call center-ul, integr\u00e2nd BPO, automatiz\u0103ri \u0219i solu\u021bii IT pentru a sprijini cre\u0219terea afacerii tale.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/optimacall.ro\/es\/no-todos-los-telecentros-son-iguales-por-eso-optima-ofrece-algo-mas-que-un-telecentro\/\" \/>\n<meta property=\"og:site_name\" content=\"Optima\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/optimacall4excellence\/\" \/>\n<meta property=\"article:published_time\" content=\"2024-11-28T14:19:29+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/optimacall.ro\/wp-content\/uploads\/2024\/11\/Bannere-Articole-BLOG-Noiembrie-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"640\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Lungu Georgiana\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Lungu Georgiana\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/optimacall.ro\/nu-toate-call-center-urile-sunt-create-in-mod-egal-de-ce-optima-ofera-mai-mult-decat-un-simplu-call-center\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/optimacall.ro\/nu-toate-call-center-urile-sunt-create-in-mod-egal-de-ce-optima-ofera-mai-mult-decat-un-simplu-call-center\/\"},\"author\":{\"name\":\"Lungu Georgiana\",\"@id\":\"https:\/\/optimacall.ro\/#\/schema\/person\/bfc6d7b85ac797851f1c25ccc9162f17\"},\"headline\":\"Nu toate call center-urile sunt create \u00een mod egal: De ce Optima ofer\u0103 mai mult dec\u00e2t un simplu call center\",\"datePublished\":\"2024-11-28T14:19:29+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/optimacall.ro\/nu-toate-call-center-urile-sunt-create-in-mod-egal-de-ce-optima-ofera-mai-mult-decat-un-simplu-call-center\/\"},\"wordCount\":823,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/optimacall.ro\/#organization\"},\"image\":{\"@id\":\"https:\/\/optimacall.ro\/nu-toate-call-center-urile-sunt-create-in-mod-egal-de-ce-optima-ofera-mai-mult-decat-un-simplu-call-center\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/optimacall.ro\/wp-content\/uploads\/2024\/11\/Bannere-Articole-BLOG-Noiembrie-1.jpg\",\"articleSection\":[\"Uncategorized @ro\"],\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/optimacall.ro\/nu-toate-call-center-urile-sunt-create-in-mod-egal-de-ce-optima-ofera-mai-mult-decat-un-simplu-call-center\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/optimacall.ro\/nu-toate-call-center-urile-sunt-create-in-mod-egal-de-ce-optima-ofera-mai-mult-decat-un-simplu-call-center\/\",\"url\":\"https:\/\/optimacall.ro\/nu-toate-call-center-urile-sunt-create-in-mod-egal-de-ce-optima-ofera-mai-mult-decat-un-simplu-call-center\/\",\"name\":\"De ce Optima ofer\u0103 mai mult dec\u00e2t un call center standard\",\"isPartOf\":{\"@id\":\"https:\/\/optimacall.ro\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/optimacall.ro\/nu-toate-call-center-urile-sunt-create-in-mod-egal-de-ce-optima-ofera-mai-mult-decat-un-simplu-call-center\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/optimacall.ro\/nu-toate-call-center-urile-sunt-create-in-mod-egal-de-ce-optima-ofera-mai-mult-decat-un-simplu-call-center\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/optimacall.ro\/wp-content\/uploads\/2024\/11\/Bannere-Articole-BLOG-Noiembrie-1.jpg\",\"datePublished\":\"2024-11-28T14:19:29+00:00\",\"description\":\"Descoper\u0103 cum Optima redefine\u0219te call center-ul, integr\u00e2nd BPO, automatiz\u0103ri \u0219i solu\u021bii IT pentru a sprijini cre\u0219terea afacerii tale.\",\"breadcrumb\":{\"@id\":\"https:\/\/optimacall.ro\/nu-toate-call-center-urile-sunt-create-in-mod-egal-de-ce-optima-ofera-mai-mult-decat-un-simplu-call-center\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/optimacall.ro\/nu-toate-call-center-urile-sunt-create-in-mod-egal-de-ce-optima-ofera-mai-mult-decat-un-simplu-call-center\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\/\/optimacall.ro\/nu-toate-call-center-urile-sunt-create-in-mod-egal-de-ce-optima-ofera-mai-mult-decat-un-simplu-call-center\/#primaryimage\",\"url\":\"https:\/\/optimacall.ro\/wp-content\/uploads\/2024\/11\/Bannere-Articole-BLOG-Noiembrie-1.jpg\",\"contentUrl\":\"https:\/\/optimacall.ro\/wp-content\/uploads\/2024\/11\/Bannere-Articole-BLOG-Noiembrie-1.jpg\",\"width\":1280,\"height\":640},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/optimacall.ro\/nu-toate-call-center-urile-sunt-create-in-mod-egal-de-ce-optima-ofera-mai-mult-decat-un-simplu-call-center\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Optima\",\"item\":\"https:\/\/optimacall.ro\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Nu toate call center-urile sunt create \u00een mod egal: De ce Optima ofer\u0103 mai mult dec\u00e2t un simplu call center\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/optimacall.ro\/#website\",\"url\":\"https:\/\/optimacall.ro\/\",\"name\":\"Optima\",\"description\":\"Solu\u021bii integrate de contact center \u0219i RPA\",\"publisher\":{\"@id\":\"https:\/\/optimacall.ro\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/optimacall.ro\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":[\"Organization\",\"Place\"],\"@id\":\"https:\/\/optimacall.ro\/#organization\",\"name\":\"Optima\",\"alternateName\":\"Optima Solutions Services\",\"url\":\"https:\/\/optimacall.ro\/\",\"logo\":{\"@id\":\"https:\/\/optimacall.ro\/nu-toate-call-center-urile-sunt-create-in-mod-egal-de-ce-optima-ofera-mai-mult-decat-un-simplu-call-center\/#local-main-organization-logo\"},\"image\":{\"@id\":\"https:\/\/optimacall.ro\/nu-toate-call-center-urile-sunt-create-in-mod-egal-de-ce-optima-ofera-mai-mult-decat-un-simplu-call-center\/#local-main-organization-logo\"},\"sameAs\":[\"https:\/\/www.facebook.com\/optimacall4excellence\/\"],\"description\":\"Call center cu servicii de outsourcing\",\"legalName\":\"Optima Solutions Services SRL\",\"foundingDate\":\"2010-10-10\",\"numberOfEmployees\":{\"@type\":\"QuantitativeValue\",\"minValue\":\"51\",\"maxValue\":\"200\"},\"openingHoursSpecification\":[{\"@type\":\"OpeningHoursSpecification\",\"dayOfWeek\":[\"Monday\",\"Tuesday\",\"Wednesday\",\"Thursday\",\"Friday\",\"Saturday\",\"Sunday\"],\"opens\":\"09:00\",\"closes\":\"17:00\"}]},{\"@type\":\"Person\",\"@id\":\"https:\/\/optimacall.ro\/#\/schema\/person\/bfc6d7b85ac797851f1c25ccc9162f17\",\"name\":\"Lungu Georgiana\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\/\/optimacall.ro\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/c78e6266f70e0faeddb4a45662054b6911b0554f1250eec43817bde805ba2bc5?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/c78e6266f70e0faeddb4a45662054b6911b0554f1250eec43817bde805ba2bc5?s=96&d=mm&r=g\",\"caption\":\"Lungu Georgiana\"},\"url\":\"https:\/\/optimacall.ro\/es\/author\/georgiana_lungu\/\"},{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\/\/optimacall.ro\/nu-toate-call-center-urile-sunt-create-in-mod-egal-de-ce-optima-ofera-mai-mult-decat-un-simplu-call-center\/#local-main-organization-logo\",\"url\":\"https:\/\/optimacall.ro\/wp-content\/uploads\/2024\/03\/cropped-cropped-logo-optima-rain.png\",\"contentUrl\":\"https:\/\/optimacall.ro\/wp-content\/uploads\/2024\/03\/cropped-cropped-logo-optima-rain.png\",\"width\":112,\"height\":112,\"caption\":\"Optima\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Por qu\u00e9 Optima ofrece m\u00e1s que un centro de llamadas est\u00e1ndar","description":"Descubra c\u00f3mo Optima est\u00e1 redefiniendo el centro de llamadas, integrando soluciones de BPO, automatizaci\u00f3n y TI para apoyar el crecimiento de su negocio.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/optimacall.ro\/es\/no-todos-los-telecentros-son-iguales-por-eso-optima-ofrece-algo-mas-que-un-telecentro\/","og_locale":"es_ES","og_type":"article","og_title":"Nu toate call center-urile sunt create \u00een mod egal: De ce Optima ofer\u0103 mai mult dec\u00e2t un simplu call center","og_description":"Descoper\u0103 cum Optima redefine\u0219te call center-ul, integr\u00e2nd BPO, automatiz\u0103ri \u0219i solu\u021bii IT pentru a sprijini cre\u0219terea afacerii tale.","og_url":"https:\/\/optimacall.ro\/es\/no-todos-los-telecentros-son-iguales-por-eso-optima-ofrece-algo-mas-que-un-telecentro\/","og_site_name":"Optima","article_publisher":"https:\/\/www.facebook.com\/optimacall4excellence\/","article_published_time":"2024-11-28T14:19:29+00:00","og_image":[{"width":1280,"height":640,"url":"https:\/\/optimacall.ro\/wp-content\/uploads\/2024\/11\/Bannere-Articole-BLOG-Noiembrie-1.jpg","type":"image\/jpeg"}],"author":"Lungu Georgiana","twitter_card":"summary_large_image","twitter_misc":{"Escrito por":"Lungu Georgiana","Tiempo de lectura":"5 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/optimacall.ro\/nu-toate-call-center-urile-sunt-create-in-mod-egal-de-ce-optima-ofera-mai-mult-decat-un-simplu-call-center\/#article","isPartOf":{"@id":"https:\/\/optimacall.ro\/nu-toate-call-center-urile-sunt-create-in-mod-egal-de-ce-optima-ofera-mai-mult-decat-un-simplu-call-center\/"},"author":{"name":"Lungu Georgiana","@id":"https:\/\/optimacall.ro\/#\/schema\/person\/bfc6d7b85ac797851f1c25ccc9162f17"},"headline":"Nu toate call center-urile sunt create \u00een mod egal: De ce Optima ofer\u0103 mai mult dec\u00e2t un simplu call center","datePublished":"2024-11-28T14:19:29+00:00","mainEntityOfPage":{"@id":"https:\/\/optimacall.ro\/nu-toate-call-center-urile-sunt-create-in-mod-egal-de-ce-optima-ofera-mai-mult-decat-un-simplu-call-center\/"},"wordCount":823,"commentCount":0,"publisher":{"@id":"https:\/\/optimacall.ro\/#organization"},"image":{"@id":"https:\/\/optimacall.ro\/nu-toate-call-center-urile-sunt-create-in-mod-egal-de-ce-optima-ofera-mai-mult-decat-un-simplu-call-center\/#primaryimage"},"thumbnailUrl":"https:\/\/optimacall.ro\/wp-content\/uploads\/2024\/11\/Bannere-Articole-BLOG-Noiembrie-1.jpg","articleSection":["Uncategorized @ro"],"inLanguage":"es","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/optimacall.ro\/nu-toate-call-center-urile-sunt-create-in-mod-egal-de-ce-optima-ofera-mai-mult-decat-un-simplu-call-center\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/optimacall.ro\/nu-toate-call-center-urile-sunt-create-in-mod-egal-de-ce-optima-ofera-mai-mult-decat-un-simplu-call-center\/","url":"https:\/\/optimacall.ro\/nu-toate-call-center-urile-sunt-create-in-mod-egal-de-ce-optima-ofera-mai-mult-decat-un-simplu-call-center\/","name":"Por qu\u00e9 Optima ofrece m\u00e1s que un centro de llamadas est\u00e1ndar","isPartOf":{"@id":"https:\/\/optimacall.ro\/#website"},"primaryImageOfPage":{"@id":"https:\/\/optimacall.ro\/nu-toate-call-center-urile-sunt-create-in-mod-egal-de-ce-optima-ofera-mai-mult-decat-un-simplu-call-center\/#primaryimage"},"image":{"@id":"https:\/\/optimacall.ro\/nu-toate-call-center-urile-sunt-create-in-mod-egal-de-ce-optima-ofera-mai-mult-decat-un-simplu-call-center\/#primaryimage"},"thumbnailUrl":"https:\/\/optimacall.ro\/wp-content\/uploads\/2024\/11\/Bannere-Articole-BLOG-Noiembrie-1.jpg","datePublished":"2024-11-28T14:19:29+00:00","description":"Descubra c\u00f3mo Optima est\u00e1 redefiniendo el centro de llamadas, integrando soluciones de BPO, automatizaci\u00f3n y TI para apoyar el crecimiento de su negocio.","breadcrumb":{"@id":"https:\/\/optimacall.ro\/nu-toate-call-center-urile-sunt-create-in-mod-egal-de-ce-optima-ofera-mai-mult-decat-un-simplu-call-center\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/optimacall.ro\/nu-toate-call-center-urile-sunt-create-in-mod-egal-de-ce-optima-ofera-mai-mult-decat-un-simplu-call-center\/"]}]},{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/optimacall.ro\/nu-toate-call-center-urile-sunt-create-in-mod-egal-de-ce-optima-ofera-mai-mult-decat-un-simplu-call-center\/#primaryimage","url":"https:\/\/optimacall.ro\/wp-content\/uploads\/2024\/11\/Bannere-Articole-BLOG-Noiembrie-1.jpg","contentUrl":"https:\/\/optimacall.ro\/wp-content\/uploads\/2024\/11\/Bannere-Articole-BLOG-Noiembrie-1.jpg","width":1280,"height":640},{"@type":"BreadcrumbList","@id":"https:\/\/optimacall.ro\/nu-toate-call-center-urile-sunt-create-in-mod-egal-de-ce-optima-ofera-mai-mult-decat-un-simplu-call-center\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Optima","item":"https:\/\/optimacall.ro\/"},{"@type":"ListItem","position":2,"name":"Nu toate call center-urile sunt create \u00een mod egal: De ce Optima ofer\u0103 mai mult dec\u00e2t un simplu call center"}]},{"@type":"WebSite","@id":"https:\/\/optimacall.ro\/#website","url":"https:\/\/optimacall.ro\/","name":"Optima","description":"Soluciones integradas de Contact Center y RPA","publisher":{"@id":"https:\/\/optimacall.ro\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/optimacall.ro\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":["Organization","Place"],"@id":"https:\/\/optimacall.ro\/#organization","name":"Optima","alternateName":"Optima Solutions Services","url":"https:\/\/optimacall.ro\/","logo":{"@id":"https:\/\/optimacall.ro\/nu-toate-call-center-urile-sunt-create-in-mod-egal-de-ce-optima-ofera-mai-mult-decat-un-simplu-call-center\/#local-main-organization-logo"},"image":{"@id":"https:\/\/optimacall.ro\/nu-toate-call-center-urile-sunt-create-in-mod-egal-de-ce-optima-ofera-mai-mult-decat-un-simplu-call-center\/#local-main-organization-logo"},"sameAs":["https:\/\/www.facebook.com\/optimacall4excellence\/"],"description":"Servicios de externalizaci\u00f3n de centros de llamadas","legalName":"Optima Solutions Services SRL","foundingDate":"2010-10-10","numberOfEmployees":{"@type":"QuantitativeValue","minValue":"51","maxValue":"200"},"openingHoursSpecification":[{"@type":"OpeningHoursSpecification","dayOfWeek":["Monday","Tuesday","Wednesday","Thursday","Friday","Saturday","Sunday"],"opens":"09:00","closes":"17:00"}]},{"@type":"Person","@id":"https:\/\/optimacall.ro\/#\/schema\/person\/bfc6d7b85ac797851f1c25ccc9162f17","name":"Lungu Georgiana","image":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/optimacall.ro\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/c78e6266f70e0faeddb4a45662054b6911b0554f1250eec43817bde805ba2bc5?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/c78e6266f70e0faeddb4a45662054b6911b0554f1250eec43817bde805ba2bc5?s=96&d=mm&r=g","caption":"Lungu Georgiana"},"url":"https:\/\/optimacall.ro\/es\/author\/georgiana_lungu\/"},{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/optimacall.ro\/nu-toate-call-center-urile-sunt-create-in-mod-egal-de-ce-optima-ofera-mai-mult-decat-un-simplu-call-center\/#local-main-organization-logo","url":"https:\/\/optimacall.ro\/wp-content\/uploads\/2024\/03\/cropped-cropped-logo-optima-rain.png","contentUrl":"https:\/\/optimacall.ro\/wp-content\/uploads\/2024\/03\/cropped-cropped-logo-optima-rain.png","width":112,"height":112,"caption":"Optima"}]}},"_links":{"self":[{"href":"https:\/\/optimacall.ro\/es\/wp-json\/wp\/v2\/posts\/9300","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/optimacall.ro\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/optimacall.ro\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/optimacall.ro\/es\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/optimacall.ro\/es\/wp-json\/wp\/v2\/comments?post=9300"}],"version-history":[{"count":1,"href":"https:\/\/optimacall.ro\/es\/wp-json\/wp\/v2\/posts\/9300\/revisions"}],"predecessor-version":[{"id":9307,"href":"https:\/\/optimacall.ro\/es\/wp-json\/wp\/v2\/posts\/9300\/revisions\/9307"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/optimacall.ro\/es\/wp-json\/wp\/v2\/media\/9302"}],"wp:attachment":[{"href":"https:\/\/optimacall.ro\/es\/wp-json\/wp\/v2\/media?parent=9300"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/optimacall.ro\/es\/wp-json\/wp\/v2\/categories?post=9300"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/optimacall.ro\/es\/wp-json\/wp\/v2\/tags?post=9300"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}