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elementor-top-section elementor-element elementor-element-af8fef9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-ekit-particles=\"https:\/\/optimacall.ro\/wp-content\/uploads\/2024\/01\/anime-white-slow.json\" data-ekit-particles-type=\"file\" data-id=\"af8fef9\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-847fc2a\" data-id=\"847fc2a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a10f151 elementor-widget elementor-widget-heading\" data-id=\"a10f151\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Servicii<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-afbdc51 elementor-widget elementor-widget-text-editor\" data-id=\"afbdc51\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Optima ofer\u0103 <strong data-start=\"850\" data-end=\"918\">servicii de contact center, consultan\u021b\u0103 \u0219i transformare digital\u0103<\/strong> adaptate companiilor moderne. Prin solu\u021bii eficiente \u0219i tehnologii avansate, sprijinim afacerile \u00een optimizarea proceselor de comunicare \u0219i digitalizare pentru performan\u021b\u0103 sporit\u0103 \u0219i satisfac\u021bia clien\u021bilor.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-ekit-particles-enable=\"yes\" class=\"ekit-particles elementor-section elementor-top-section elementor-element elementor-element-5d34c94 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-ekit-particles=\"https:\/\/optimacall.ro\/wp-content\/uploads\/2024\/01\/particlesjs-config-black-10.json\" data-ekit-particles-type=\"file\" data-id=\"5d34c94\" data-element_type=\"section\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5ed29ff\" data-id=\"5ed29ff\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-a76fc0d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a76fc0d\" data-element_type=\"section\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-21f7132\" data-id=\"21f7132\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-77972d5 elementor-widget elementor-widget-jkit_feature_list\" data-id=\"77972d5\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"jkit_feature_list.default\">\n\t\t\t\t\t<div  class=\"jeg-elementor-kit jkit-feature-list icon-position-left icon-position-left icon-position-left jeg_module___69e8e80951dc8\" ><ul class=\"feature-list-items shape-circle shape-view-stacked \"><li class=\"feature-list-item elementor-repeater-item-18c16f5\">\n\t\t\t\t\n\t\t\t\t<div class=\"feature-list-icon-box\">\n\t\t\t\t\t<div class=\"feature-list-icon-inner\">\n\t\t\t\t\t\t<span class=\"feature-list-icon\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/optimacall.ro\/servicii\/call-center-outsourcing\/\"><i aria-hidden=\"true\" class=\"jki jki-phone-outgoing-line\"><\/i><\/a>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"feature-list-content-box\">\n\t\t\t\t\t<h2 class=\"feature-list-title\"><a href=\"https:\/\/optimacall.ro\/servicii\/call-center-outsourcing\/\">Call Center Outsourcing<\/a><\/h2><p class=\"feature-list-content\">Externalizeaz\u0103 serviciile de rela\u021bii cu clien\u021bii pentru eficien\u021b\u0103 maxim\u0103 \u0219i costuri reduse. Oferim suport profesionist 24\/7, adaptat nevoilor afacerii tale.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/li><li class=\"feature-list-item elementor-repeater-item-8b4843c\">\n\t\t\t\t\n\t\t\t\t<div class=\"feature-list-icon-box\">\n\t\t\t\t\t<div class=\"feature-list-icon-inner\">\n\t\t\t\t\t\t<span class=\"feature-list-icon\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/optimacall.ro\/servicii\/it-helpdesk-outsourcing\/\"><i aria-hidden=\"true\" class=\"jki jki-Computer-light\"><\/i><\/a>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"feature-list-content-box\">\n\t\t\t\t\t<h2 class=\"feature-list-title\"><a href=\"https:\/\/optimacall.ro\/servicii\/it-helpdesk-outsourcing\/\">IT Helpdesk Outsourcing<\/a><\/h2><p class=\"feature-list-content\">Optimiz\u0103m suportul tehnic al companiei tale prin externalizarea serviciilor Helpdesk. Asigur\u0103m interven\u021bii rapide, SLA garantate \u0219i scalabilitate pentru infrastructura IT.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/li><li class=\"feature-list-item elementor-repeater-item-ccc8caa\">\n\t\t\t\t\n\t\t\t\t<div class=\"feature-list-icon-box\">\n\t\t\t\t\t<div class=\"feature-list-icon-inner\">\n\t\t\t\t\t\t<span class=\"feature-list-icon\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/optimacall.ro\/servicii\/suport-telefonic-multilingv\/\"><svg viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M352 96c0-53.02-42.98-96-96-96s-96 42.98-96 96 42.98 96 96 96 96-42.98 96-96zM233.59 241.1c-59.33-36.32-155.43-46.3-203.79-49.05C13.55 191.13 0 203.51 0 219.14v222.8c0 14.33 11.59 26.28 26.49 27.05 43.66 2.29 131.99 10.68 193.04 41.43 9.37 4.72 20.48-1.71 20.48-11.87V252.56c-.01-4.67-2.32-8.95-6.42-11.46zm248.61-49.05c-48.35 2.74-144.46 12.73-203.78 49.05-4.1 2.51-6.41 6.96-6.41 11.63v245.79c0 10.19 11.14 16.63 20.54 11.9 61.04-30.72 149.32-39.11 192.97-41.4 14.9-.78 26.49-12.73 26.49-27.06V219.14c-.01-15.63-13.56-28.01-29.81-27.09z\"><\/path><\/svg><\/a>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"feature-list-content-box\">\n\t\t\t\t\t<h2 class=\"feature-list-title\"><a href=\"https:\/\/optimacall.ro\/servicii\/suport-telefonic-multilingv\/\">Multilingual Call Center Services<\/a><\/h2><p class=\"feature-list-content\">Extinde-\u021bi acoperirea global\u0103 cu servicii de call center \u00een multiple limbi. Suport profesional, cultural adaptat, livrat de agen\u021bi nativi sau fluenti, 24\/7.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/li><\/ul><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b516c7 elementor-widget elementor-widget-elementskit-heading\" data-id=\"3b516c7\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><a href=\"https:\/\/optimacall.ro\/servicii\/call-center-outsourcing\/\"><h2 class=\"ekit-heading--title elementskit-section-title \">Outsourcing<\/h2><\/a><div class=\"ekit_heading_separetor_wraper ekit_heading_elementskit-border-divider ekit-dotted\"><div class=\"elementskit-border-divider ekit-dotted\"><\/div><\/div>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Aceste beneficii pot varia \u00een func\u021bie de specificul afacerii \u0219i de modul \u00een care este gestionat procesul de outsourcing.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-abb8079 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"abb8079\" data-element_type=\"section\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-a3aef26\" data-id=\"a3aef26\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6dfb0ec ekit-equal-height-disable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"6dfb0ec\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text- text-left icon-lef-right-aligin elementor-animation- media  \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  text-center\">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-management\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Experien\u021b\u0103 \u0219i Talent                <\/h3>\n                        \t\t  \t<p>\nFor\u021b\u0103 de munc\u0103 foarte educat\u0103 cu competen\u021be \u00een diverse domenii.\nExpertiz\u0103 specializat\u0103 \u00een IT, finan\u021be, servicii pentru clien\u021bi \u0219i altele.<\/p>\n                                <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-13dd33b\" data-id=\"13dd33b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0b302ae ekit-equal-height-disable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"0b302ae\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text- text-left icon-lef-right-aligin elementor-animation- media  \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  text-center\">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-Web-Portals\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Scalabilitate                <\/h3>\n                        \t\t  \t<p>Scalabilitate u\u0219oar\u0103 \u00een func\u021bie de nevoile afacerii. Gestionarea sezoanelor aglomerate sau fluctua\u021biilor f\u0103r\u0103 a recurge la o cre\u0219tere permanent\u0103 a for\u021bei de munc\u0103.<\/p>\n                                <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-def2598 elementor-hidden-tablet\" data-id=\"def2598\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-932a9a8 ekit-equal-height-disable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"932a9a8\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text- text-left icon-lef-right-aligin elementor-animation- media  \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  text-center\">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-handshake\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Calitatea serviciilor                <\/h3>\n                        \t\t  \t<p>Respectarea standardelor \u0219i reglement\u0103rilor interna\u021bionale de calitate.\nReputa\u021bie pentru furnizarea de servicii de \u00eenalt\u0103 calitate.<\/p>\n                                <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e14ecb5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e14ecb5\" data-element_type=\"section\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-ad6f2bb\" data-id=\"ad6f2bb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f1b5b97 ekit-equal-height-disable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"f1b5b97\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text- text-left icon-lef-right-aligin elementor-animation- media  \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  text-center\">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-coin\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Eficien\u021b\u0103 \u00een Costuri                <\/h3>\n                        \t\t  \t<p>Acces la for\u021b\u0103 de munc\u0103 calificat\u0103 la tarife competitive.\nMinimizarea cheltuielilor asociate cu infrastructura, utilit\u0103\u021bile \u0219i beneficiile angaja\u021bilor.<\/p>\n                                <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-6356527\" data-id=\"6356527\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8367e22 ekit-equal-height-disable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"8367e22\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text- text-left icon-lef-right-aligin elementor-animation- media  \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  text-center\">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-Document-Search\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                     Securitatea Datelor \u0219i Conformitatea                <\/h3>\n                        \t\t  \t<p>Reglement\u0103ri stricte privind protec\u021bia datelor.\nAngajament fa\u021b\u0103 de securitatea datelor \u0219i conformitatea cu standardele interna\u021bionale.<\/p>\n                                <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-27930b8 elementor-hidden-tablet\" data-id=\"27930b8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dfd5a6f ekit-equal-height-disable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"dfd5a6f\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text- text-left icon-lef-right-aligin elementor-animation- media  \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  text-center\">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-star\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Concentrare pe Competen\u021bele de Baz\u0103                <\/h3>\n                        \t\t  \t<p>Aloca\u021bi resurse pentru func\u021biile strategice ale afacerii \u00een locul sarcinilor obi\u0219nuite.\n\n\n\n\n<\/p>\n                                <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2e85070 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2e85070\" data-element_type=\"section\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a148ed6\" data-id=\"a148ed6\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d3d417a elementor-widget elementor-widget-heading\" data-id=\"d3d417a\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ce solu\u021bii oferim?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1bb0a4e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1bb0a4e\" data-element_type=\"section\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-78f58f7 elementor-invisible\" data-id=\"78f58f7\" data-element_type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-29c8f8f jkit-equal-height-disable elementor-widget elementor-widget-jkit_icon_box\" data-id=\"29c8f8f\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;,&quot;ekit_we_effect_on&quot;:&quot;css&quot;}\" data-widget_type=\"jkit_icon_box.default\">\n\t\t\t\t\t<div  class=\"jeg-elementor-kit jkit-icon-box icon-position- elementor-animation- jeg_module__1_69e8e809528a1\" ><div class=\"jkit-icon-box-wrapper hover-from-left\"><div class=\"icon-box icon-box-header elementor-animation-float\"><div class=\"icon style-color\"><i aria-hidden=\"true\" class=\"jki jki-phone-call1-light\"><\/i><\/div><\/div><div class=\"icon-box icon-box-body\">\n                <h3 class=\"title\">Contact Center<\/h3><div class=\"icon-box-button \">\n                <div class=\"btn-wrapper icon-position-after\">\n                    <a href=\"#contact-center\" class=\"icon-box-link\" aria-label=\"Mai mult\">Mai mult<svg viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg><\/a>\n                <\/div>\n            <\/div>\n            <\/div>\n            \n            <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-a6db99a elementor-invisible\" data-id=\"a6db99a\" data-element_type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4b9f41a jkit-equal-height-disable elementor-widget elementor-widget-jkit_icon_box\" data-id=\"4b9f41a\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;,&quot;_animation_delay&quot;:200,&quot;ekit_we_effect_on&quot;:&quot;css&quot;}\" data-widget_type=\"jkit_icon_box.default\">\n\t\t\t\t\t<div  class=\"jeg-elementor-kit jkit-icon-box icon-position- elementor-animation- jeg_module__2_69e8e80952eca\" ><div class=\"jkit-icon-box-wrapper hover-from-left\"><div class=\"icon-box icon-box-header elementor-animation-float\"><div class=\"icon style-color\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-exchange-alt\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 168v-16c0-13.255 10.745-24 24-24h360V80c0-21.367 25.899-32.042 40.971-16.971l80 80c9.372 9.373 9.372 24.569 0 33.941l-80 80C409.956 271.982 384 261.456 384 240v-48H24c-13.255 0-24-10.745-24-24zm488 152H128v-48c0-21.314-25.862-32.08-40.971-16.971l-80 80c-9.372 9.373-9.372 24.569 0 33.941l80 80C102.057 463.997 128 453.437 128 432v-48h360c13.255 0 24-10.745 24-24v-16c0-13.255-10.745-24-24-24z\"><\/path><\/svg><\/div><\/div><div class=\"icon-box icon-box-body\">\n                <h3 class=\"title\"> Transformarea Digital\u0103 a Afacerii<\/h3><div class=\"icon-box-button \">\n                <div class=\"btn-wrapper icon-position-after\">\n                    <a href=\"#business-transformation\" class=\"icon-box-link\" aria-label=\"Mai mult\">Mai mult<svg viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg><\/a>\n                <\/div>\n            <\/div>\n            <\/div>\n            \n            <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-1c73f45 elementor-invisible\" data-id=\"1c73f45\" data-element_type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cc99848 jkit-equal-height-disable elementor-widget elementor-widget-jkit_icon_box\" data-id=\"cc99848\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;,&quot;_animation_delay&quot;:400,&quot;ekit_we_effect_on&quot;:&quot;css&quot;}\" data-widget_type=\"jkit_icon_box.default\">\n\t\t\t\t\t<div  class=\"jeg-elementor-kit jkit-icon-box icon-position- elementor-animation- jeg_module__3_69e8e8095343b\" ><div class=\"jkit-icon-box-wrapper hover-from-left\"><div class=\"icon-box icon-box-header elementor-animation-float\"><div class=\"icon style-color\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-book-reader\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M352 96c0-53.02-42.98-96-96-96s-96 42.98-96 96 42.98 96 96 96 96-42.98 96-96zM233.59 241.1c-59.33-36.32-155.43-46.3-203.79-49.05C13.55 191.13 0 203.51 0 219.14v222.8c0 14.33 11.59 26.28 26.49 27.05 43.66 2.29 131.99 10.68 193.04 41.43 9.37 4.72 20.48-1.71 20.48-11.87V252.56c-.01-4.67-2.32-8.95-6.42-11.46zm248.61-49.05c-48.35 2.74-144.46 12.73-203.78 49.05-4.1 2.51-6.41 6.96-6.41 11.63v245.79c0 10.19 11.14 16.63 20.54 11.9 61.04-30.72 149.32-39.11 192.97-41.4 14.9-.78 26.49-12.73 26.49-27.06V219.14c-.01-15.63-13.56-28.01-29.81-27.09z\"><\/path><\/svg><\/div><\/div><div class=\"icon-box icon-box-body\">\n                <h3 class=\"title\">Consultan\u021b\u0103 \u0219i Training<\/h3><div class=\"icon-box-button \">\n                <div class=\"btn-wrapper icon-position-after\">\n                    <a href=\"#consultanta-training\" class=\"icon-box-link\" aria-label=\"Mai mult\">Mai mult<svg viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg><\/a>\n                <\/div>\n            <\/div>\n            <\/div>\n            \n            <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div data-ekit-particles-enable=\"yes\" class=\"ekit-particles elementor-element elementor-element-2a45b43 e-flex e-con-boxed e-con e-parent\" data-ekit-particles=\"https:\/\/optimacall.ro\/wp-content\/uploads\/2024\/01\/particlesjs-config-black-10.json\" data-ekit-particles-type=\"file\" data-id=\"2a45b43\" data-element_type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0cf2b51 e-con-full e-flex e-con e-child\" data-id=\"0cf2b51\" data-element_type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3cdcaa4 elementor-headline--style-highlight elementor-widget elementor-widget-animated-headline\" data-id=\"3cdcaa4\" data-element_type=\"widget\" data-settings=\"{&quot;marker&quot;:&quot;underline_zigzag&quot;,&quot;highlighted_text&quot;:&quot;Ce facem noi?&quot;,&quot;headline_style&quot;:&quot;highlight&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;highlight_animation_duration&quot;:1200,&quot;highlight_iteration_delay&quot;:8000,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t\t\t\t<h3 class=\"elementor-headline\">\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">Ce facem noi?<\/span>\n\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-751effc elementor-widget elementor-widget-text-editor\" data-id=\"751effc\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>\u00cembun\u0103t\u0103\u021bim rezultatele clien\u021bilor no\u0219tri prin solu\u021bii de \u00eenalt\u0103 calitate, personalizate \u0219i inovatoare.<\/p><p>Ne propunem s\u0103 fim partenerul preferat pe termen lung pentru organiza\u021biile \u00een c\u0103utarea dezvolt\u0103rii rapide utiliz\u00e2nd cele mai inovatoare tehnologii. Fundamentul nostru se bazeaz\u0103 pe patru obiective cheie: clien\u021bi mul\u021bumi\u021bi, calitate, rezultate \u0219i o echip\u0103 fericit\u0103.<\/p><ul><li>Adaug\u0103m valoare;<\/li><li>Gestion\u0103m baze de date cu milioane de clien\u021bi;<\/li><li>Demonstr\u0103m calitatea interac\u021biunilor \u0219i satisfac\u021bia clien\u021bilor.;<\/li><li>Servicii personalizate pentru a satisface nevoile \u0219i obiectivele unice ale afacerii dumneavoastr\u0103;<\/li><li>Suport \u0219i mentenan\u021b\u0103 pentru toate procesele&#8230;<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-874d034 e-con-full e-flex e-con e-child\" data-id=\"874d034\" data-element_type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-543d333 elementor-widget elementor-widget-image\" data-id=\"543d333\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"533\" src=\"https:\/\/optimacall.ro\/wp-content\/uploads\/2023\/11\/customer-service-executives-working-in-call-center-1024x682.jpg\" class=\"attachment-large size-large wp-image-61\" alt=\"\" srcset=\"https:\/\/optimacall.ro\/wp-content\/uploads\/2023\/11\/customer-service-executives-working-in-call-center-1024x682.jpg 1024w, https:\/\/optimacall.ro\/wp-content\/uploads\/2023\/11\/customer-service-executives-working-in-call-center-300x200.jpg 300w, https:\/\/optimacall.ro\/wp-content\/uploads\/2023\/11\/customer-service-executives-working-in-call-center-768x512.jpg 768w, https:\/\/optimacall.ro\/wp-content\/uploads\/2023\/11\/customer-service-executives-working-in-call-center-1536x1024.jpg 1536w, https:\/\/optimacall.ro\/wp-content\/uploads\/2023\/11\/customer-service-executives-working-in-call-center.jpg 2000w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-82314b2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"82314b2\" data-element_type=\"section\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-04b5970\" data-id=\"04b5970\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f8f83dc elementor-widget elementor-widget-spacer\" data-id=\"f8f83dc\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86ba931 elementor-headline--style-highlight elementor-widget elementor-widget-animated-headline\" data-id=\"86ba931\" data-element_type=\"widget\" data-settings=\"{&quot;marker&quot;:&quot;underline_zigzag&quot;,&quot;highlighted_text&quot;:&quot;Contact Center&quot;,&quot;headline_style&quot;:&quot;highlight&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;highlight_animation_duration&quot;:1200,&quot;highlight_iteration_delay&quot;:8000,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t\t\t\t<h3 class=\"elementor-headline\">\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">Contact Center<\/span>\n\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9407a7 elementor-widget elementor-widget-spacer\" data-id=\"f9407a7\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-7a7b84b e-flex e-con-boxed e-con e-parent\" data-id=\"7a7b84b\" data-element_type=\"container\" id=\"contact-center\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5e0e85a e-con-full e-flex e-con e-child\" data-id=\"5e0e85a\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9777c96 elementor-widget elementor-widget-image\" data-id=\"9777c96\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/optimacall.ro\/wp-content\/uploads\/elementor\/thumbs\/call-center-3-rfpdex9n5lqq1ogo3nehay0xpi1wct84xw9j4bs4k0.jpg\" title=\"call-center-3.jpg\" alt=\"call-center-3.jpg\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35a781f jkit-equal-height-disable elementor-invisible elementor-widget elementor-widget-jkit_icon_box\" data-id=\"35a781f\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"jkit_icon_box.default\">\n\t\t\t\t\t<div  class=\"jeg-elementor-kit jkit-icon-box icon-position- elementor-animation- jeg_module__4_69e8e80953c73\" ><div class=\"jkit-icon-box-wrapper hover-from-left\"><div class=\"icon-box icon-box-header elementor-animation-\"><div class=\"icon style-color\"><i aria-hidden=\"true\" class=\"icon icon-customer-support-2\"><\/i><\/div><\/div><div class=\"icon-box icon-box-body\">\n                <h3 class=\"title\">Contact Center<\/h3><p class=\"icon-box-description\">Proces\u0103m toate interac\u021biunile cu consumatorii \u00eentr-un num\u0103r mare de limbi str\u0103ine.<\/p>\n            <\/div>\n            \n            <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-638ea7b elementor-widget elementor-widget-menu-anchor\" data-id=\"638ea7b\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"contact-center\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-264062b elementor-tabs-view-vertical elementor-widget elementor-widget-tabs\" data-id=\"264062b\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"tabs.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-tabs\">\n\t\t\t<div class=\"elementor-tabs-wrapper\" role=\"tablist\" >\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-4011\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-4011\" aria-expanded=\"false\">V\u00e2nz\u0103ri telefonice<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-4012\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-4012\" aria-expanded=\"false\">Telemarketing<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-4013\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-4013\" aria-expanded=\"false\">Offshoring<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-4014\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-4014\" aria-expanded=\"false\">Studii de pia\u021b\u0103<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-4015\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"5\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-4015\" aria-expanded=\"false\">V\u00e2nz\u0103ri la domiciliu<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-4016\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"6\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-4016\" aria-expanded=\"false\">Generare de lead-uri<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-4017\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"7\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-4017\" aria-expanded=\"false\">Suport Clien\u021bi<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-4018\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"8\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-4018\" aria-expanded=\"false\">Suport Tehnic<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-4019\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"9\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-4019\" aria-expanded=\"false\">Studii privind mul\u021bumirea clien\u021bilor<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-40110\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"10\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-40110\" aria-expanded=\"false\">Reten\u021bie<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"elementor-tabs-content-wrapper\" role=\"tablist\" aria-orientation=\"vertical\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-4011\" aria-expanded=\"false\">V\u00e2nz\u0103ri telefonice<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-4011\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-4011\" tabindex=\"0\" hidden=\"false\"><div class=\"ekit-popup-modal__header ekit-popup__header  ekit-popup-modal__header-with-divider\"><h4 class=\"ekit-popup-modal__title ekit-popup__title\">V\u00e2nz\u0103ri telefonice<\/h4><p class=\"ekit-popup-modal__subtitle ekit-popup__subtitle\"><strong>V\u00e2nz\u0103rile sunt o art\u0103, iar echipa noastr\u0103 \u0219i-a dezvoltat o metod\u0103 proprie. \u021ainta noastr\u0103 este s\u0103 ob\u021binem informa\u021bii valoroase de la clien\u021bi \u00een timp ce \u00eenchidem c\u00e2t mai multe v\u00e2nz\u0103ri.<\/strong><\/p><\/div><div class=\"ekit-popup-modal__body ekit-popup__body\"><div class=\"ekit-popup__raw-content\"><p>\u2013 gener\u0103m \u0219i \u00eenchidem lead-uri<br \/>\u2013 ne ocup\u0103m de procesul de v\u00e2nzare de la A-Z, inclusiv f\u0103r\u0103 h\u00e2rtii 100%<br \/>\u2013 re\u00eennoim rela\u021bia cu clien\u021bii, \u00eei loializ\u0103m, \u00eei convingem de beneficiile extra la pachetul deja existent<br \/>\u2013 cre\u0219tem profitul mediu per client<\/p><\/div><\/div><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-4012\" aria-expanded=\"false\">Telemarketing<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-4012\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-4012\" tabindex=\"0\" hidden=\"hidden\"><div class=\"ekit-popup-modal__header ekit-popup__header  ekit-popup-modal__header-with-divider\"><h4 class=\"ekit-popup-modal__title ekit-popup__title\">Telemarketing<\/h4><p class=\"ekit-popup-modal__subtitle ekit-popup__subtitle\"><strong>Imaginea brandului t\u0103u \u0219i obiectivele de business sunt prioritatea noastr\u0103. Folosim cele mai noi tool-uri \u0219i tehnologii \u00eentr-un flow de lucru optimizat.<\/strong><\/p><\/div><div class=\"ekit-popup-modal__body ekit-popup__body\"><div class=\"ekit-popup__raw-content\"><p>\u2013 cre\u0103m campanii de awareness<br \/>\u2013 ob\u021binem feedback pentru produsele\/serviciile voastre<br \/>\u2013 pornim \u0219i ne ocup\u0103m de promo\u021bii<br \/>\u2013 facem research \u0219i studii de pia\u021b\u0103 complexe prin apeluri telefonice<\/p><\/div><\/div><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-4013\" aria-expanded=\"false\">Offshoring<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-4013\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-4013\" tabindex=\"0\" hidden=\"hidden\"><div class=\"ekit-popup-modal__header ekit-popup__header ekit-popup-modal__header-with-divider\"><h4 class=\"ekit-popup-modal__title ekit-popup__title\">Offshoring<\/h4><p class=\"ekit-popup-modal__subtitle ekit-popup__subtitle\">Rom\u00e2nia este una dintre cele mai c\u0103utate pie\u021be europene pentru offshoring \u0219i se afl\u0103 la doar c\u00e2teva ore de zbor de marile centre de business de pe continent. Oferim cuno\u0219tin\u021be lingvistice fantastice, IT-i\u0219ti de top \u0219i echipe extinse care a \u00eenv\u0103\u021bat foarte bine nuan\u021bele culturale europene datorit\u0103 unor training-uri intense. Suntem preg\u0103ti\u021bi pentru orice provocare!<\/p><\/div><div class=\"ekit-popup-modal__body ekit-popup__body\"><div class=\"ekit-popup__raw-content\"><p><strong>Poten\u021bial de carier\u0103<\/strong>\u00a0\u2013 peste 145.000 de absolven\u021bi de facultate anual<br \/><strong>Multilingvism<\/strong>\u00a0\u2013 o mul\u021bime de vorbitori de limba englez\u0103, italian\u0103, german\u0103, spaniol\u0103 \u0219i rus\u0103<br \/><strong>Investi\u021bii IT<\/strong>\u00a0\u2013 un loc ideal pentru noi investi\u021bii \u00een IT \u0219i outsourcing<\/p><\/div><\/div><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-4014\" aria-expanded=\"false\">Studii de pia\u021b\u0103<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-4014\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-4014\" tabindex=\"0\" hidden=\"hidden\"><div class=\"ekit-popup-modal__header ekit-popup__header  ekit-popup-modal__header-with-divider\"><h4 class=\"ekit-popup-modal__title ekit-popup__title\">Studii de pia\u021b\u0103<\/h4><p class=\"ekit-popup-modal__subtitle ekit-popup__subtitle\"><strong>Studiile de pia\u021b\u0103 colecteaz\u0103 date despre o pia\u021b\u0103 \u021bint\u0103, cum ar fi tendin\u021bele de stabilire a pre\u021burilor, cerin\u021bele clien\u021bilor sau analiza concuren\u021bilor.<\/strong><\/p><\/div><div class=\"ekit-popup-modal__body ekit-popup__body\"><div class=\"ekit-popup__raw-content\"><p>\u2013 colect\u0103m feedback-ul clien\u021bilor<br \/>\u2013 \u00eembun\u0103t\u0103\u021bim gradul de satisfac\u021bie \u0219i loialitate a clien\u021bilor<br \/>\u2013 cuantific\u0103m percep\u021biile, comportamentele \u0219i atitudinile consumatorilor \u00een cel mai informativ mod posibil.<\/p><\/div><\/div><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"5\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-4015\" aria-expanded=\"false\">V\u00e2nz\u0103ri la domiciliu<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-4015\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-4015\" tabindex=\"0\" hidden=\"hidden\"><div class=\"ekit-popup-modal__header ekit-popup__header  ekit-popup-modal__header-with-divider\"><h4 class=\"ekit-popup-modal__title ekit-popup__title\">V\u00e2nz\u0103ri la domiciliu<\/h4><p class=\"ekit-popup-modal__subtitle ekit-popup__subtitle\">V\u00e2nzarea de tip door-to-door, este o aptitudine care trebuie dob\u00e2ndit\u0103 \u0219i necesit\u0103 un anume timp pentru a fi pus\u0103 \u00een practic\u0103 cu succes.<\/p><\/div><div class=\"ekit-popup-modal__body ekit-popup__body\"><div class=\"ekit-popup__raw-content\"><p>\u2013 cunoa\u0219tem foarte bine produsul\/serviciul dvs.<br \/>\u2013 \u00een\u021belegem cum s\u0103 dep\u0103\u0219im temerile consumatorilor<\/p><\/div><\/div><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"6\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-4016\" aria-expanded=\"false\">Generare de lead-uri<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-4016\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-4016\" tabindex=\"0\" hidden=\"hidden\"><div class=\"ekit-popup-modal__header ekit-popup__header  ekit-popup-modal__header-with-divider\"><h4 class=\"ekit-popup-modal__title ekit-popup__title\">Generare de lead-uri<\/h4><p class=\"ekit-popup-modal__subtitle ekit-popup__subtitle\"><strong>Maximizarea procesului de identificare a poten\u021bialilor clien\u021bi pentru produsele sau serviciile clien\u021bilor \u0219i generarea de noi \u201dLead\u201d-uri.<\/strong><\/p><\/div><div class=\"ekit-popup-modal__body ekit-popup__body\"><div class=\"ekit-popup__raw-content\"><p>\u2013 oferim strategia de content marketing potrivit\u0103, la momentul potrivit<br \/>\u2013 construim identitatea de brand, utiliz\u00e2nd instrumente de social media, pentru consumatorii din top funnel<br \/>\u2013 cre\u0103m campanii de mail pentru a educa \u0219i informa abona\u021bii clientului<br \/>\u2013 folosim SEO pentru a aduce pe site persoanele relevante<br \/>\u2013 identific\u0103m cele mai bune oportunit\u0103\u021bi pentru generarea de \u201dLead\u201d-uri<\/p><\/div><\/div><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"7\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-4017\" aria-expanded=\"false\">Suport Clien\u021bi<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-4017\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-4017\" tabindex=\"0\" hidden=\"hidden\"><div class=\"ekit-popup-modal__header ekit-popup__header ekit-popup-modal__header-with-divider\"><h4 class=\"ekit-popup-modal__title ekit-popup__title\">Suport Clien\u021bi<\/h4><p class=\"ekit-popup-modal__subtitle ekit-popup__subtitle\"><strong>Proces\u0103m toate interac\u021biunile cu consumatorii \u00eentr-un num\u0103r mare de limbi str\u0103ine.<\/strong><\/p><\/div><div class=\"ekit-popup-modal__body ekit-popup__body\"><div class=\"ekit-popup__raw-content\"><p>\u2013 reducem erorile de software\/stocare datorit\u0103 automatiz\u0103rii proceselor (CRM, CTI \u0219i IVR)<br \/>\u2013 prelu\u0103m apelurile \u0219i redirec\u021bion\u0103m clien\u021bii c\u0103tre departamentele potrivite<br \/>\u2013 personaliz\u0103m \u0219i adapt\u0103m serviciile la cerere<br \/>\u2013 oferim ajutor \u0219i suport pentru produsele\/serviciile clien\u021bilor no\u0219tri (Info Desk \u0219i Help Desk)<br \/>\u2013 document\u0103m \u0219i rezolv\u0103m problemele care sunt adresate telefonic, dar \u0219i online<\/p><\/div><\/div><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"8\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-4018\" aria-expanded=\"false\">Suport Tehnic<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-4018\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-4018\" tabindex=\"0\" hidden=\"hidden\"><div class=\"ekit-popup-modal__header ekit-popup__header ekit-popup-modal__header-with-divider\"><h4 class=\"ekit-popup-modal__title ekit-popup__title\">Suport Tehnic<\/h4><p class=\"ekit-popup-modal__subtitle ekit-popup__subtitle\"><strong>Furniz\u0103m suport tehnic la cerere, pentru a cre\u0219te nivelul de satisfac\u021bie al clien\u021bilor<\/strong><\/p><\/div><div class=\"ekit-popup-modal__body ekit-popup__body\"><div class=\"ekit-popup__raw-content\"><p>\u2013 asigur\u0103m monitorizarea continu\u0103 a sistemelor \u0219i a programelor<br \/>\u2013 evalu\u0103m erorile de hardware \u0219i software<br \/>\u2013 solu\u021bion\u0103m telefonic problemele tehnice ale clien\u021bilor<br \/>\u2013 oferim cursuri de utilizare pentru clien\u021bi<\/p><\/div><\/div><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"9\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-4019\" aria-expanded=\"false\">Studii privind mul\u021bumirea clien\u021bilor<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-4019\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-4019\" tabindex=\"0\" hidden=\"hidden\"><div class=\"ekit-popup-modal__header ekit-popup__header ekit-popup-modal__header-with-divider\"><h4 class=\"ekit-popup-modal__title ekit-popup__title\">Studii privind mul\u021bumirea clien\u021bilor<\/h4><p class=\"ekit-popup-modal__subtitle ekit-popup__subtitle\"><strong>\u0218ti\u021bi c\u00e2t de mul\u021bumi\u021bi sunt clien\u021bii de serviciile\/produsele dvs. \u0219i care este experien\u021ba lor general\u0103 cu compania dvs.?<\/strong><\/p><\/div><div class=\"ekit-popup-modal__body ekit-popup__body\"><div class=\"ekit-popup__raw-content\"><p>\u2013 m\u0103sur\u0103m nivelul de satisfac\u021bie a clien\u021bilor privind produsul \/ serviciul dvs.<br \/>\u2013 v\u0103 oferim feedback din partea consumatorilor dvs. pe care apoi \u00eel pute\u021bi aplica pentru a \u00eembun\u0103t\u0103\u021bi experien\u021ba clien\u021bilor cu produsele \u0219i serviciile dvs.<br \/>\u2013 descoperim nevoile, grijile \u0219i preocup\u0103rile clien\u021bilor dvs.<\/p><\/div><\/div><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"10\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-40110\" aria-expanded=\"false\">Reten\u021bie<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-40110\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-40110\" tabindex=\"0\" hidden=\"hidden\"><div class=\"ekit-popup-modal__header ekit-popup__header ekit-popup-modal__header-with-divider\"><h4 class=\"ekit-popup-modal__title ekit-popup__title\">Reten\u021bie<\/h4><p class=\"ekit-popup-modal__subtitle ekit-popup__subtitle\">Optima va contacta \u00een mod proactiv consumatorii a c\u0103ror contracte urmeaz\u0103 s\u0103 expire \u0219i pot fi re\u00eennoite.<\/p><\/div><div class=\"ekit-popup-modal__body ekit-popup__body\"><div class=\"ekit-popup__raw-content\"><p>Mai mult, extindem rela\u021bia dintre companie \u0219i consumatori.<br \/>De asemenea, ne ocup\u0103m \u0219i de cererile de \u00eencetare a contractelor cu o aten\u021bie deosebit\u0103, oferindu-le clien\u021bilor no\u0219tri, dar \u0219i consumatorilor lor, cele mai bune oferte.<br \/>Echipa noastr\u0103 este format\u0103 din profesioni\u0219ti bine preg\u0103ti\u021bi care combin\u0103 tehnicile de negociere cu puterea de a lua cele mai bune decizii de moment. Aceste abilit\u0103\u021bi vor asigura echilibrul dintre loializarea consumatorilor \u0219i maximizarea veniturilor pentru companie.<\/p><\/div><\/div><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b0ddb4e e-flex e-con-boxed e-con e-parent\" data-id=\"b0ddb4e\" data-element_type=\"container\" id=\"consultanta-training\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4660aa1 e-con-full e-flex e-con e-child\" data-id=\"4660aa1\" data-element_type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c2cda4 elementor-widget elementor-widget-image\" data-id=\"9c2cda4\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/optimacall.ro\/wp-content\/uploads\/elementor\/thumbs\/young-woman-talking-on-phone-in-modern-office-rfpdey7hcfs0dafay5t3vfseavx9kibva0x0llqqds.jpg\" title=\"young-woman-talking-on-phone-in-modern-office.jpg\" alt=\"young-woman-talking-on-phone-in-modern-office.jpg\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-228085f jkit-equal-height-disable elementor-invisible elementor-widget elementor-widget-jkit_icon_box\" data-id=\"228085f\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"jkit_icon_box.default\">\n\t\t\t\t\t<div  class=\"jeg-elementor-kit jkit-icon-box icon-position- elementor-animation- jeg_module__5_69e8e809540e3\" ><div class=\"jkit-icon-box-wrapper hover-from-left\"><div class=\"icon-box icon-box-header elementor-animation-\"><div class=\"icon style-color\"><i aria-hidden=\"true\" class=\"jki jki-business-time-solid\"><\/i><\/div><\/div><div class=\"icon-box icon-box-body\">\n                <h3 class=\"title\">Consultan\u021b\u0103 \u0219i Training<\/h3><p class=\"icon-box-description\">Cu o abordare strategic\u0103 \u0219i solu\u021bii inovatoare, suntem aici pentru a sprijini cre\u0219terea \u0219i succesul afacerii tale<\/p>\n            <\/div>\n            \n            <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-06ce1fa elementor-tabs-view-vertical elementor-widget elementor-widget-tabs\" data-id=\"06ce1fa\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"tabs.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-tabs\">\n\t\t\t<div class=\"elementor-tabs-wrapper\" role=\"tablist\" >\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-7131\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-7131\" aria-expanded=\"false\">Training Live<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-7132\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-7132\" aria-expanded=\"false\">Training Digital<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-7133\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-7133\" aria-expanded=\"false\">Consultan\u021b\u0103 de afaceri<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-7134\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-7134\" aria-expanded=\"false\">Solu\u021bii de recrutare<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-7135\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"5\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-7135\" aria-expanded=\"false\">Optimizare procese<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-7136\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"6\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-7136\" aria-expanded=\"false\">Audit<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"elementor-tabs-content-wrapper\" role=\"tablist\" aria-orientation=\"vertical\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-7131\" aria-expanded=\"false\">Training Live<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7131\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-7131\" tabindex=\"0\" hidden=\"false\"><div class=\"ekit-popup-modal__header ekit-popup__header ekit-popup-modal__header-with-divider\"><h4 class=\"ekit-popup-modal__title ekit-popup__title\">Training<\/h4><p class=\"ekit-popup-modal__subtitle ekit-popup__subtitle\"><strong>Oferim cursuri \u0219i calific\u0103ri pentru a \u00eembun\u0103t\u0103\u021bi cuno\u0219tin\u021bele \u0219i abilit\u0103\u021bile clien\u021bilor.<\/strong><\/p><\/div><div class=\"ekit-popup-modal__body ekit-popup__body\"><div class=\"ekit-popup__raw-content\"><p>\u2013 \u00eei \u00eenv\u0103\u021b\u0103m diverse abilit\u0103\u021bi prin sesiuni de training<br \/>\u2013 \u00eei ajut\u0103m s\u0103-\u0219i foloseasc\u0103 cuno\u0219tin\u021bele \u0219i abilit\u0103\u021bile la poten\u021bial maxim, \u00een sesiuni de coaching sau business coaching<\/p><\/div><\/div><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-7132\" aria-expanded=\"false\">Training Digital<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7132\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-7132\" tabindex=\"0\" hidden=\"hidden\"><h4 class=\"ekit-popup-modal__title ekit-popup__title\">Training<\/h4><p><strong>Oferim training pentru \u00eembun\u0103t\u0103\u021birea cuno\u0219tin\u021belor \u0219i abilit\u0103\u021bilor \u00eentr-un mediu adaptat digital.<\/strong><\/p><p>Prin sesiunile noastre interactive de training, ne propunem s\u0103 nu doar furniz\u0103m informa\u021bii, ci s\u0103 facilit\u0103m dob\u00e2ndirea abilit\u0103\u021bilor esen\u021biale \u00een era digital\u0103. Nu ne oprim doar la transmiterea cuno\u0219tin\u021belor; oferim suport pentru aplicarea acestora la poten\u021bial maxim.<\/p><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-7133\" aria-expanded=\"false\">Consultan\u021b\u0103 de afaceri<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7133\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-7133\" tabindex=\"0\" hidden=\"hidden\"><div class=\"ekit-popup-modal__header ekit-popup__header ekit-popup-modal__header-with-divider\"><h4 class=\"ekit-popup-modal__title ekit-popup__title\">Consultan\u021b\u0103<\/h4><p class=\"ekit-popup-modal__subtitle ekit-popup__subtitle\">Experien\u021ba \u0219i cuno\u0219tin\u021bele noastre te vor ajuta cu r\u0103spunsuri pe urm\u0103toarele teme:<\/p><\/div><div class=\"ekit-popup-modal__body ekit-popup__body\"><div class=\"ekit-popup__raw-content\"><p><strong>Reducerea costurilor<\/strong>\u00a0\u2013 Cum pot reduce costurile pe anumite procese \u00een timp ce \u00eembun\u0103t\u0103\u0219esc experien\u021ba consumatorilor?<br \/><strong>Urm\u0103rirea rezultatelor<\/strong>\u00a0\u2013 Cum \u0219tiu dac\u0103 o campanie a avut succes?<br \/><strong>Publicul \u021bint\u0103<\/strong>\u00a0\u2013 Cum pot afla ce \u00ee\u0219i doresc consumatorii mei?<br \/><strong>Prezentarea pachetelor<\/strong>\u00a0\u2013 Cum apreciaz\u0103 clien\u021bii mei modul \u00een care le ofer servicii\/produse?<br \/><strong>Analize post-v\u00e2nzare<\/strong>\u00a0\u2013 Sunt clien\u021bii mei ferici\u021bi cu serviciile\/produsele mele? De ce o parte din ei fac trecerea la alt brand?<\/p><\/div><\/div><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-7134\" aria-expanded=\"false\">Solu\u021bii de recrutare<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7134\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-7134\" tabindex=\"0\" hidden=\"hidden\"><div class=\"ekit-popup-modal__header ekit-popup__header ekit-popup-modal__header-with-divider\"><h4 class=\"ekit-popup-modal__title ekit-popup__title\">Solu\u021bii de recurtare<\/h4><\/div><div class=\"ekit-popup-modal__body ekit-popup__body\"><div class=\"ekit-popup__raw-content\"><p><strong>Ne dedic\u0103m s\u0103 g\u0103sim cei mai buni profesioni\u0219ti pentru a v\u0103 consolida echipa \u0219i a atinge obiectivele de afaceri.<\/strong><\/p><p>Cu o abordare orientat\u0103 spre nevoile specifice ale proiectului, combinat\u0103 cu tehnologii avansate \u0219i expertiz\u0103 \u00een recrutare, v\u0103 oferim solu\u021bii eficiente \u0219i rentabile pentru a v\u0103 \u00eent\u00e2lni cerin\u021bele de personal \u0219i a v\u0103 asigura succesul\u00a0pe\u00a0termen\u00a0lung.<\/p><\/div><\/div><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"5\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-7135\" aria-expanded=\"false\">Optimizare procese<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7135\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-7135\" tabindex=\"0\" hidden=\"hidden\"><div class=\"ekit-popup-modal__header ekit-popup__header ekit-popup-modal__header-with-divider\"><h4 class=\"ekit-popup-modal__title ekit-popup__title\">Optimizare procese<\/h4><\/div><div class=\"ekit-popup-modal__body ekit-popup__body\"><div class=\"ekit-popup__raw-content\"><p><strong>Suntem speciali\u0219ti \u00een optimizarea proceselor pentru a v\u0103 ajuta s\u0103 v\u0103 cre\u0219te\u021bi eficien\u021ba \u0219i s\u0103 v\u0103 maximiza\u021bi rezultatele.<\/strong><\/p><p>Cu expertiza noastr\u0103 vast\u0103 \u0219i abordarea personalizat\u0103, analiz\u0103m \u0219i identific\u0103m punctele slabe ale proceselor dumneavostr\u0103 actuale \u0219i v\u0103 oferim solu\u021bii inovatoare pentru a le \u00eembun\u0103t\u0103\u021bi. De la automatizarea rutinelor p\u00e2n\u0103 la simplificarea fluxurilor de lucru \u0219i implementarea tehnologiilor avansate, suntem aici pentru a v\u0103 ghida \u00een c\u0103l\u0103toria spre excelen\u021b\u0103\u00a0opera\u021bional\u0103.<\/p><\/div><\/div><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"6\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-7136\" aria-expanded=\"false\">Audit<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7136\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-7136\" tabindex=\"0\" hidden=\"hidden\"><div class=\"ekit-popup-modal__header ekit-popup__header ekit-popup-modal__header-with-divider\"><div class=\"ekit-popup-modal__header ekit-popup__header ekit-popup-modal__header-with-divider\"><h4 class=\"ekit-popup-modal__title ekit-popup__title\">Audit<\/h4><p class=\"ekit-popup-modal__subtitle ekit-popup__subtitle\"><strong>Analiz\u0103m situa\u021bia actual\u0103 a business-ului t\u0103u \u0219i \u00ee\u021bi oferim cele mai bune sfaturi din partea exper\u021bilor no\u0219tri.<\/strong><\/p><\/div><div class=\"ekit-popup-modal__body ekit-popup__body\"><div class=\"ekit-popup__raw-content\"><p>\u2013 analiz\u0103m obiectivele \u0219i monitoriz\u0103m progresul<br \/>\u2013 \u00ee\u021bi oferim informa\u021bii relevante \u0219i recomand\u0103ri bazate pe analiz\u0103<br \/>\u2013 ne asigur\u0103m c\u0103 direc\u021bia general\u0103 a unei campanii este cea bun\u0103<\/p><\/div><\/div><\/div><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab7ea4c elementor-widget elementor-widget-menu-anchor\" data-id=\"ab7ea4c\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"consultanta-training\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-68c6995 e-flex e-con-boxed e-con e-parent\" data-id=\"68c6995\" data-element_type=\"container\" id=\"business-transformation\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d69d66c e-con-full e-flex e-con e-child\" data-id=\"d69d66c\" data-element_type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dfb364c elementor-widget elementor-widget-image\" data-id=\"dfb364c\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/optimacall.ro\/wp-content\/uploads\/elementor\/thumbs\/support-operator-working-with-headset-and-laptop-in-call-center-e1622090004440-rfpdewbsyrpfq2i194zuqg9h446j544elrm1n1tiq8.jpg\" title=\"support-operator-working-with-headset-and-laptop-in-call-center-e1622090004440.jpg\" alt=\"support-operator-working-with-headset-and-laptop-in-call-center-e1622090004440.jpg\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b071e6 jkit-equal-height-disable elementor-invisible elementor-widget elementor-widget-jkit_icon_box\" data-id=\"3b071e6\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"jkit_icon_box.default\">\n\t\t\t\t\t<div  class=\"jeg-elementor-kit jkit-icon-box icon-position- elementor-animation- jeg_module__6_69e8e80954541\" ><div class=\"jkit-icon-box-wrapper hover-from-left\"><div class=\"icon-box icon-box-header elementor-animation-\"><div class=\"icon style-color\"><i aria-hidden=\"true\" class=\"icon icon-graph-2\"><\/i><\/div><\/div><div class=\"icon-box icon-box-body\">\n                <h3 class=\"title\"> Transformarea Digital\u0103 a Afacerii<\/h3><p class=\"icon-box-description\">Explor\u0103m \u00eempreun\u0103 poten\u021bialul optimiz\u0103rii afacerii tale cu serviciile noastre specializate de optimizare a procedurilor interne<\/p>\n            <\/div>\n            \n            <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-504bb1e elementor-widget elementor-widget-menu-anchor\" data-id=\"504bb1e\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"business-transformation\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb0758e elementor-tabs-view-vertical elementor-widget elementor-widget-tabs\" data-id=\"cb0758e\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"tabs.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-tabs\">\n\t\t\t<div class=\"elementor-tabs-wrapper\" role=\"tablist\" >\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-2121\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-2121\" aria-expanded=\"false\">Solu\u021bii personalizate CRM<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-2122\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-2122\" aria-expanded=\"false\">Automatizarea proceselor\/RPA<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"elementor-tabs-content-wrapper\" role=\"tablist\" aria-orientation=\"vertical\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-2121\" aria-expanded=\"false\">Solu\u021bii personalizate CRM<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2121\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2121\" tabindex=\"0\" hidden=\"false\"><div class=\"ekit-popup-modal__header ekit-popup__header  ekit-popup-modal__header-with-divider\"><h4 class=\"ekit-popup-modal__title ekit-popup__title\">Solu\u021bii personalizate CRM<\/h4><p class=\"ekit-popup-modal__subtitle ekit-popup__subtitle\"><strong>Vom personaliza modul \u00een care interac\u021bionezi cu actualii \u0219i viitori clien\u021bi ai companiei tale.<\/strong><\/p><\/div><div class=\"ekit-popup-modal__body ekit-popup__body\"><div class=\"ekit-popup__raw-content\"><p>\u2013 \u00een\u021belegem strategia de business<br \/>\u2013 stabilim parcursul consumatorilor c\u0103tre produs\/serviciu<br \/>\u2013 stoc\u0103m toate informa\u021biile relevante despre ace\u0219tia<br \/>\u2013 modific\u0103m datele introduse permanent, \u00een func\u021bie de concluzii \u0219i obiective<\/p><\/div><\/div><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-2122\" aria-expanded=\"false\">Automatizarea proceselor\/RPA<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2122\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2122\" tabindex=\"0\" hidden=\"hidden\"><div class=\"ekit-popup-modal__header ekit-popup__header  ekit-popup-modal__header-with-divider\"><h4 class=\"ekit-popup-modal__title ekit-popup__title\">Automatizarea proceselor\/RPA<\/h4><p class=\"ekit-popup-modal__subtitle ekit-popup__subtitle\"><strong>Robotic Process Automation (RPA) ofer\u0103 o gam\u0103 larg\u0103 de servicii \u0219i beneficii \u00een cadrul diferitelor industrii \u0219i organiza\u021bii. Iat\u0103 c\u00e2teva dintre principalele servicii oferite de RPA:<\/strong><\/p><\/div><div class=\"ekit-popup-modal__body ekit-popup__body\"><div class=\"ekit-popup__raw-content\"><p>\u2013 Automatizarea proceselor repetitive<br \/>\u2013 Integrarea sistemelor<br \/>\u2013 Optimizarea proceselor de afaceri<br \/>\u2013 Administrarea documentelor<br \/>\u2013 Generarea de rapoarte \u0219i analize<br \/>\u2013 Automatizarea serviciilor financiare<br \/>\u2013 Asisten\u021b\u0103 \u00een serviciile clien\u021bi<br \/>\u2013 Conformitate \u0219i audit<br \/>\u2013 Implementarea rapid\u0103 \u0219i scalabilitate<\/p><\/div><\/div><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5dbab1f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5dbab1f\" data-element_type=\"section\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d6308fc\" data-id=\"d6308fc\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7ffa25e elementor-widget elementor-widget-spacer\" data-id=\"7ffa25e\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eaab6bc elementor-headline--style-highlight elementor-widget elementor-widget-animated-headline\" data-id=\"eaab6bc\" data-element_type=\"widget\" data-settings=\"{&quot;marker&quot;:&quot;underline_zigzag&quot;,&quot;highlighted_text&quot;:&quot;Optima Succes&quot;,&quot;headline_style&quot;:&quot;highlight&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;highlight_animation_duration&quot;:1200,&quot;highlight_iteration_delay&quot;:8000,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t\t\t\t<h3 class=\"elementor-headline\">\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">Optima Succes<\/span>\n\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0437998 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0437998\" data-element_type=\"section\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-02ebd0b\" data-id=\"02ebd0b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-48571fb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"48571fb\" data-element_type=\"section\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-e640ad1\" data-id=\"e640ad1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4c0c7dc elementor-widget elementor-widget-jkit_fun_fact\" data-id=\"4c0c7dc\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"jkit_fun_fact.default\">\n\t\t\t\t\t<div  class=\"jeg-elementor-kit jkit-fun-fact align-center hover-from-left elementor-animation- jeg_module__7_69e8e80954ac6\" ><div class=fun-fact-inner><div class=\"icon elementor-animation-\"><i aria-hidden=\"true\" class=\"jki jki-team-1-light\"><\/i><\/div>\n            <div class=\"content\">\n                <div class=\"number-wrapper\"><span class=\"prefix\"><\/span>\n        <span class=\"number\" data-value=\"80\" data-animation-duration=\"3500\">0<\/span>\n        <span class=\"suffix\">+<\/span><\/div>\n                <span class=\"title\">Clien\u021bi<\/span>\n            <\/div>\n        <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-daf164e\" data-id=\"daf164e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eabe5cf elementor-widget elementor-widget-jkit_fun_fact\" data-id=\"eabe5cf\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"jkit_fun_fact.default\">\n\t\t\t\t\t<div  class=\"jeg-elementor-kit jkit-fun-fact align-center hover-from-left elementor-animation- jeg_module__8_69e8e80954e86\" ><div class=fun-fact-inner><div class=\"icon elementor-animation-\"><i aria-hidden=\"true\" class=\"jki jki-phone-call-line\"><\/i><\/div>\n            <div class=\"content\">\n                <div class=\"number-wrapper\"><span class=\"prefix\"><\/span>\n        <span class=\"number\" data-value=\"10000\" data-animation-duration=\"3500\">0<\/span>\n        <span class=\"suffix\"><\/span><\/div>\n                <h5 class=\"title\">Apeluri pe zi<\/h5>\n            <\/div>\n        <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-a9c8853\" data-id=\"a9c8853\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bce795f elementor-widget elementor-widget-jkit_fun_fact\" data-id=\"bce795f\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"jkit_fun_fact.default\">\n\t\t\t\t\t<div  class=\"jeg-elementor-kit jkit-fun-fact align-center hover-from-left elementor-animation- jeg_module__9_69e8e809551e7\" ><div class=fun-fact-inner><div class=\"icon elementor-animation-\"><i aria-hidden=\"true\" class=\"jki jki-badge\"><\/i><\/div>\n            <div class=\"content\">\n                <div class=\"number-wrapper\"><span class=\"prefix\"><\/span>\n        <span class=\"number\" data-value=\"13\" data-animation-duration=\"3500\">0<\/span>\n        <span class=\"suffix\">+<\/span><\/div>\n                <h5 class=\"title\">Ani de experien\u021b\u0103<\/h5>\n            <\/div>\n        <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-aa8c3d7\" data-id=\"aa8c3d7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bbe3095 elementor-widget elementor-widget-jkit_fun_fact\" data-id=\"bbe3095\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"jkit_fun_fact.default\">\n\t\t\t\t\t<div  class=\"jeg-elementor-kit jkit-fun-fact align-center hover-from-left elementor-animation- jeg_module__10_69e8e8095552e\" ><div class=fun-fact-inner><div class=\"icon elementor-animation-\"><i aria-hidden=\"true\" class=\"jki jki-team-2-line\"><\/i><\/div>\n            <div class=\"content\">\n                <div class=\"number-wrapper\"><span class=\"prefix\"><\/span>\n        <span class=\"number\" data-value=\"350\" data-animation-duration=\"3500\">0<\/span>\n        <span class=\"suffix\"><\/span><\/div>\n                <h5 class=\"title\">Profesioni\u0219ti<\/h5>\n            <\/div>\n        <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-ekit-particles-enable=\"yes\" class=\"ekit-particles elementor-section elementor-top-section elementor-element elementor-element-44eb8ce elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-ekit-particles=\"https:\/\/optimacall.ro\/wp-content\/uploads\/2024\/01\/particlesjs-config-black-10.json\" data-ekit-particles-type=\"file\" data-id=\"44eb8ce\" data-element_type=\"section\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-dd7027f\" data-id=\"dd7027f\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0e8b052 elementor-widget elementor-widget-spacer\" data-id=\"0e8b052\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-761fd94 elementor-headline--style-highlight elementor-widget elementor-widget-animated-headline\" data-id=\"761fd94\" data-element_type=\"widget\" data-settings=\"{&quot;marker&quot;:&quot;underline_zigzag&quot;,&quot;highlighted_text&quot;:&quot;solu\\u021bii Contact Center&quot;,&quot;headline_style&quot;:&quot;highlight&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;highlight_animation_duration&quot;:1200,&quot;highlight_iteration_delay&quot;:8000,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t\t\t\t<h3 class=\"elementor-headline\">\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">Plan de livrare<\/span>\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">solu\u021bii Contact Center<\/span>\n\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e096a73 elementor-widget elementor-widget-spacer\" data-id=\"e096a73\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a04355 elementor-tabs-view-vertical elementor-widget elementor-widget-tabs\" data-id=\"3a04355\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"tabs.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-tabs\">\n\t\t\t<div class=\"elementor-tabs-wrapper\" role=\"tablist\" >\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-6081\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-6081\" aria-expanded=\"false\">Analiza \u0219i Cerin\u021be<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-6082\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-6082\" aria-expanded=\"false\">Proiectare \u0219i Planificare<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-6083\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-6083\" aria-expanded=\"false\">Implementare<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-6084\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-6084\" aria-expanded=\"false\">Implementare \u0219i Monitorizare Continu\u0103<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-6085\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"5\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-6085\" aria-expanded=\"false\">Evaluare \u0219i Raportare<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"elementor-tabs-content-wrapper\" role=\"tablist\" aria-orientation=\"vertical\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-6081\" aria-expanded=\"false\">Analiza \u0219i Cerin\u021be<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6081\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-6081\" tabindex=\"0\" hidden=\"false\"><ol><li><p><strong>Interviu \u0219i Analiz\u0103 a Cerin\u021belor<\/strong><\/p><ul><li>Identificarea nevoilor specifice ale companiei<\/li><li>Interviuri cu echipele cheie pentru a \u00een\u021belege procesele actuale<\/li><li>Evaluarea volumului de apeluri \u0219i tipurilor de solicit\u0103ri<\/li><\/ul><\/li><li><p><strong>Evaluare a Infrastructurii Actuale<\/strong><\/p><ul><li>Analiza tehnologiilor existente \u00een cadrul centrului de contact<\/li><li>Identificarea \u0219i evaluarea integr\u0103rii cu alte sisteme<\/li><\/ul><\/li><\/ol><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-6082\" aria-expanded=\"false\">Proiectare \u0219i Planificare<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6082\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-6082\" tabindex=\"0\" hidden=\"hidden\"><ol start=\"3\"><li><p><strong>Definirea Arhitecturii Sistemului<\/strong><\/p><ul><li>Proiectarea arhitecturii software \u0219i hardware necesare<\/li><li>Identificarea punctelor critice \u0219i solu\u021bii de rezerv\u0103<\/li><\/ul><\/li><li><p><strong>Selectarea Tehnologiilor \u0219i Platformelor<\/strong><\/p><ul><li>Evaluarea \u0219i selec\u021bia software-ului de contact center<\/li><li>Alegerea platformelor hardware potrivite pentru cerin\u021bele sistemului<\/li><\/ul><\/li><li><p><strong>Planificarea Bugetului \u0219i Resurselor<\/strong><\/p><ul><li>Estimarea costurilor pentru implementare<\/li><li>Alocarea resurselor umane \u0219i materiale necesare<\/li><\/ul><\/li><\/ol><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-6083\" aria-expanded=\"false\">Implementare<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6083\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-6083\" tabindex=\"0\" hidden=\"hidden\"><ol start=\"6\"><li><p><strong>Instalarea \u0219i Configurarea Sistemului<\/strong><\/p><ul><li>Implementarea hardware-ului \u0219i software-ului<\/li><li>Configurarea sistemului \u00een conformitate cu cerin\u021bele specifice ale companiei<\/li><\/ul><\/li><li><p><strong>Testare \u0219i Optimizare<\/strong><\/p><ul><li>Realizarea testelor func\u021bionale \u0219i non-func\u021bionale<\/li><li>Optimizarea performan\u021bei \u0219i eficien\u021bei sistemului<\/li><\/ul><\/li><li><p><strong>Formare \u0219i Documentare<\/strong><\/p><ul><li>Furnizarea instruirii pentru personalul care va utiliza sistemul<\/li><li>Elaborarea documenta\u021biei de suport \u0219i a ghidurilor pentru utilizatori<\/li><\/ul><\/li><\/ol><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-6084\" aria-expanded=\"false\">Implementare \u0219i Monitorizare Continu\u0103<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6084\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-6084\" tabindex=\"0\" hidden=\"hidden\"><ol start=\"9\"><li><p><strong>Lansare \u0219i Monitorizare Ini\u021bial\u0103<\/strong><\/p><ul><li>Lansarea oficial\u0103 a sistemului \u00een produc\u021bie<\/li><li>Monitorizarea ini\u021bial\u0103 a performan\u021bei \u0219i rezolvarea problemelor imediate<\/li><\/ul><\/li><li><p><strong>Optimizare Continu\u0103 \u0219i Actualiz\u0103ri<\/strong><\/p><ul><li>Colectarea \u0219i analiza feedback-ului utilizatorilor<\/li><li>Implementarea actualiz\u0103rilor \u0219i \u00eembun\u0103t\u0103\u021birilor continue \u00een func\u021bie de nevoile organiza\u021biei<\/li><\/ul><\/li><li><p><strong>Asisten\u021b\u0103 Tehnic\u0103 \u0219i Mentenan\u021b\u0103<\/strong><\/p><ul><li>Furnizarea suportului tehnic continuu<\/li><li>Programarea \u0219i efectuarea regulat\u0103 a activit\u0103\u021bilor de mentenan\u021b\u0103 preventiv\u0103<\/li><\/ul><\/li><\/ol><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"5\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-6085\" aria-expanded=\"false\">Evaluare \u0219i Raportare<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6085\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-6085\" tabindex=\"0\" hidden=\"hidden\"><ol start=\"12\"><li><strong>Evaluare a Performan\u021bei \u0219i Raportare<\/strong><ul><li>Analiza performan\u021bei sistemului \u00een raport cu obiectivele stabilite<\/li><li>Generarea de rapoarte periodice pentru monitorizarea \u0219i evaluarea continu\u0103 a eficacit\u0103\u021bii<\/li><\/ul><\/li><\/ol><p>\u00a0<\/p><p>\u00a0<\/p><p><strong>Acest plan de livrare este flexibil \u0219i poate fi adaptat la nevoile specifice ale companiei \u0219i la particularit\u0103\u021bile proiectului. Este esen\u021bial s\u0103 se men\u021bin\u0103 comunicarea str\u00e2ns\u0103 cu echipa de implementare \u0219i cu stakeholderii pentru a asigura succesul proiectului de implementare a solu\u021biei de contact center.<\/strong><\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-ekit-particles-enable=\"yes\" class=\"ekit-particles elementor-section elementor-top-section elementor-element elementor-element-4c50d64 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-ekit-particles=\"https:\/\/optimacall.ro\/wp-content\/uploads\/2024\/01\/particlesjs-config-black-10.json\" data-ekit-particles-type=\"file\" data-id=\"4c50d64\" data-element_type=\"section\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-27c175a\" data-id=\"27c175a\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-255d449 elementor-widget elementor-widget-spacer\" data-id=\"255d449\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b52ce99 elementor-headline--style-highlight elementor-widget elementor-widget-animated-headline\" data-id=\"b52ce99\" data-element_type=\"widget\" data-settings=\"{&quot;marker&quot;:&quot;underline_zigzag&quot;,&quot;highlighted_text&quot;:&quot;Avantaje &amp; Provoc\\u0103ri&quot;,&quot;headline_style&quot;:&quot;highlight&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;highlight_animation_duration&quot;:1200,&quot;highlight_iteration_delay&quot;:8000,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t\t\t\t<h3 class=\"elementor-headline\">\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">Contact Center<\/span>\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">Avantaje &amp; Provoc\u0103ri<\/span>\n\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f6ebde elementor-widget elementor-widget-spacer\" data-id=\"1f6ebde\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-ac8601d e-flex e-con-boxed e-con e-parent\" data-id=\"ac8601d\" data-element_type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0f65f72 e-con-full e-flex e-con e-child\" data-id=\"0f65f72\" data-element_type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c80f55 jkit-equal-height-disable elementor-invisible elementor-widget elementor-widget-jkit_icon_box\" data-id=\"5c80f55\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"jkit_icon_box.default\">\n\t\t\t\t\t<div  class=\"jeg-elementor-kit jkit-icon-box icon-position- elementor-animation- jeg_module__11_69e8e80955977\" ><div class=\"jkit-icon-box-wrapper hover-from-left\"><div class=\"icon-box icon-box-header elementor-animation-float\"><div class=\"icon style-color\"><i aria-hidden=\"true\" class=\"icon icon-customer-support-2\"><\/i><\/div><\/div><div class=\"icon-box icon-box-body\">\n                <h3 class=\"title\">Expertiz\u0103 uman\u0103 \u00een interac\u021biunea cu clien\u021bii<\/h3>\n            <\/div>\n            \n            <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b1bb842 e-con-full e-flex e-con e-child\" data-id=\"b1bb842\" data-element_type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e6a434e jkit-equal-height-disable elementor-invisible elementor-widget elementor-widget-jkit_icon_box\" data-id=\"e6a434e\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"jkit_icon_box.default\">\n\t\t\t\t\t<div  class=\"jeg-elementor-kit jkit-icon-box icon-position- elementor-animation- jeg_module__12_69e8e80955e3a\" ><div class=\"jkit-icon-box-wrapper hover-from-left\"><div class=\"icon-box icon-box-header elementor-animation-float\"><div class=\"icon style-color\"><i aria-hidden=\"true\" class=\"jki jki-settings1-light\"><\/i><\/div><\/div><div class=\"icon-box icon-box-body\">\n                <h3 class=\"title\">Flexibilitate \u00een gestionarea situa\u021biilor nea\u0219teptate<\/h3>\n            <\/div>\n            \n            <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-074ec37 e-con-full e-flex e-con e-child\" data-id=\"074ec37\" data-element_type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f47a11b jkit-equal-height-disable elementor-invisible elementor-widget elementor-widget-jkit_icon_box\" data-id=\"f47a11b\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"jkit_icon_box.default\">\n\t\t\t\t\t<div  class=\"jeg-elementor-kit jkit-icon-box icon-position- elementor-animation- jeg_module__13_69e8e809562ee\" ><div class=\"jkit-icon-box-wrapper hover-from-left\"><div class=\"icon-box icon-box-header elementor-animation-float\"><div class=\"icon style-color\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-comments\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M532 386.2c27.5-27.1 44-61.1 44-98.2 0-80-76.5-146.1-176.2-157.9C368.3 72.5 294.3 32 208 32 93.1 32 0 103.6 0 192c0 37 16.5 71 44 98.2-15.3 30.7-37.3 54.5-37.7 54.9-6.3 6.7-8.1 16.5-4.4 25 3.6 8.5 12 14 21.2 14 53.5 0 96.7-20.2 125.2-38.8 9.2 2.1 18.7 3.7 28.4 4.9C208.1 407.6 281.8 448 368 448c20.8 0 40.8-2.4 59.8-6.8C456.3 459.7 499.4 480 553 480c9.2 0 17.5-5.5 21.2-14 3.6-8.5 1.9-18.3-4.4-25-.4-.3-22.5-24.1-37.8-54.8zm-392.8-92.3L122.1 305c-14.1 9.1-28.5 16.3-43.1 21.4 2.7-4.7 5.4-9.7 8-14.8l15.5-31.1L77.7 256C64.2 242.6 48 220.7 48 192c0-60.7 73.3-112 160-112s160 51.3 160 112-73.3 112-160 112c-16.5 0-33-1.9-49-5.6l-19.8-4.5zM498.3 352l-24.7 24.4 15.5 31.1c2.6 5.1 5.3 10.1 8 14.8-14.6-5.1-29-12.3-43.1-21.4l-17.1-11.1-19.9 4.6c-16 3.7-32.5 5.6-49 5.6-54 0-102.2-20.1-131.3-49.7C338 339.5 416 272.9 416 192c0-3.4-.4-6.7-.7-10C479.7 196.5 528 238.8 528 288c0 28.7-16.2 50.6-29.7 64z\"><\/path><\/svg><\/div><\/div><div class=\"icon-box icon-box-body\">\n                <h3 class=\"title\">Abilit\u0103\u021bi de rezolvare a problemelor complexe<\/h3>\n            <\/div>\n            \n            <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-05c1036 e-con-full e-flex e-con e-child\" data-id=\"05c1036\" data-element_type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c831795 jkit-equal-height-disable elementor-invisible elementor-widget elementor-widget-jkit_icon_box\" data-id=\"c831795\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"jkit_icon_box.default\">\n\t\t\t\t\t<div  class=\"jeg-elementor-kit jkit-icon-box icon-position- elementor-animation- jeg_module__14_69e8e8095679f\" ><div class=\"jkit-icon-box-wrapper hover-from-left\"><div class=\"icon-box icon-box-header elementor-animation-float\"><div class=\"icon style-color\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-people-carry\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M128 96c26.5 0 48-21.5 48-48S154.5 0 128 0 80 21.5 80 48s21.5 48 48 48zm384 0c26.5 0 48-21.5 48-48S538.5 0 512 0s-48 21.5-48 48 21.5 48 48 48zm125.7 372.1l-44-110-41.1 46.4-2 18.2 27.7 69.2c5 12.5 17 20.1 29.7 20.1 4 0 8-.7 11.9-2.3 16.4-6.6 24.4-25.2 17.8-41.6zm-34.2-209.8L585 178.1c-4.6-20-18.6-36.8-37.5-44.9-18.5-8-39-6.7-56.1 3.3-22.7 13.4-39.7 34.5-48.1 59.4L432 229.8 416 240v-96c0-8.8-7.2-16-16-16H240c-8.8 0-16 7.2-16 16v96l-16.1-10.2-11.3-33.9c-8.3-25-25.4-46-48.1-59.4-17.2-10-37.6-11.3-56.1-3.3-18.9 8.1-32.9 24.9-37.5 44.9l-18.4 80.2c-4.6 20 .7 41.2 14.4 56.7l67.2 75.9 10.1 92.6C130 499.8 143.8 512 160 512c1.2 0 2.3-.1 3.5-.2 17.6-1.9 30.2-17.7 28.3-35.3l-10.1-92.8c-1.5-13-6.9-25.1-15.6-35l-43.3-49 17.6-70.3 6.8 20.4c4.1 12.5 11.9 23.4 24.5 32.6l51.1 32.5c4.6 2.9 12.1 4.6 17.2 5h160c5.1-.4 12.6-2.1 17.2-5l51.1-32.5c12.6-9.2 20.4-20 24.5-32.6l6.8-20.4 17.6 70.3-43.3 49c-8.7 9.9-14.1 22-15.6 35l-10.1 92.8c-1.9 17.6 10.8 33.4 28.3 35.3 1.2.1 2.3.2 3.5.2 16.1 0 30-12.1 31.8-28.5l10.1-92.6 67.2-75.9c13.6-15.5 19-36.7 14.4-56.7zM46.3 358.1l-44 110c-6.6 16.4 1.4 35 17.8 41.6 16.8 6.6 35.1-1.7 41.6-17.8l27.7-69.2-2-18.2-41.1-46.4z\"><\/path><\/svg><\/div><\/div><div class=\"icon-box icon-box-body\">\n                <h3 class=\"title\">Gestionarea eficient\u0103 a interac\u021biunilor sensibile<\/h3>\n            <\/div>\n            \n            <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dbb245b e-con-full e-flex e-con e-child\" data-id=\"dbb245b\" data-element_type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2d65010 jkit-equal-height-disable elementor-invisible elementor-widget elementor-widget-jkit_icon_box\" data-id=\"2d65010\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"jkit_icon_box.default\">\n\t\t\t\t\t<div  class=\"jeg-elementor-kit jkit-icon-box icon-position- elementor-animation- jeg_module__15_69e8e80956c48\" ><div class=\"jkit-icon-box-wrapper hover-from-left\"><div class=\"icon-box icon-box-header elementor-animation-float\"><div class=\"icon style-color\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-grin\" viewBox=\"0 0 496 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M248 8C111 8 0 119 0 256s111 248 248 248 248-111 248-248S385 8 248 8zm0 448c-110.3 0-200-89.7-200-200S137.7 56 248 56s200 89.7 200 200-89.7 200-200 200zm105.6-151.4c-25.9 8.3-64.4 13.1-105.6 13.1s-79.6-4.8-105.6-13.1c-9.9-3.1-19.4 5.4-17.7 15.3 7.9 47.1 71.3 80 123.3 80s115.3-32.9 123.3-80c1.6-9.8-7.7-18.4-17.7-15.3zM168 240c17.7 0 32-14.3 32-32s-14.3-32-32-32-32 14.3-32 32 14.3 32 32 32zm160 0c17.7 0 32-14.3 32-32s-14.3-32-32-32-32 14.3-32 32 14.3 32 32 32z\"><\/path><\/svg><\/div><\/div><div class=\"icon-box icon-box-body\">\n                <h3 class=\"title\">Adaptabilitate la feedback-ul clien\u021bilor<\/h3>\n            <\/div>\n            \n            <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d00b4c1 e-con-full e-flex e-con e-child\" data-id=\"d00b4c1\" data-element_type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1728be5 jkit-equal-height-disable elementor-invisible elementor-widget elementor-widget-jkit_icon_box\" data-id=\"1728be5\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"jkit_icon_box.default\">\n\t\t\t\t\t<div  class=\"jeg-elementor-kit jkit-icon-box icon-position- elementor-animation- jeg_module__16_69e8e809570f8\" ><div class=\"jkit-icon-box-wrapper hover-from-left\"><div class=\"icon-box icon-box-header elementor-animation-float\"><div class=\"icon style-color\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-handshake\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M519.2 127.9l-47.6-47.6A56.252 56.252 0 0 0 432 64H205.2c-14.8 0-29.1 5.9-39.6 16.3L118 127.9H0v255.7h64c17.6 0 31.8-14.2 31.9-31.7h9.1l84.6 76.4c30.9 25.1 73.8 25.7 105.6 3.8 12.5 10.8 26 15.9 41.1 15.9 18.2 0 35.3-7.4 48.8-24 22.1 8.7 48.2 2.6 64-16.8l26.2-32.3c5.6-6.9 9.1-14.8 10.9-23h57.9c.1 17.5 14.4 31.7 31.9 31.7h64V127.9H519.2zM48 351.6c-8.8 0-16-7.2-16-16s7.2-16 16-16 16 7.2 16 16c0 8.9-7.2 16-16 16zm390-6.9l-26.1 32.2c-2.8 3.4-7.8 4-11.3 1.2l-23.9-19.4-30 36.5c-6 7.3-15 4.8-18 2.4l-36.8-31.5-15.6 19.2c-13.9 17.1-39.2 19.7-55.3 6.6l-97.3-88H96V175.8h41.9l61.7-61.6c2-.8 3.7-1.5 5.7-2.3H262l-38.7 35.5c-29.4 26.9-31.1 72.3-4.4 101.3 14.8 16.2 61.2 41.2 101.5 4.4l8.2-7.5 108.2 87.8c3.4 2.8 3.9 7.9 1.2 11.3zm106-40.8h-69.2c-2.3-2.8-4.9-5.4-7.7-7.7l-102.7-83.4 12.5-11.4c6.5-6 7-16.1 1-22.6L367 167.1c-6-6.5-16.1-6.9-22.6-1l-55.2 50.6c-9.5 8.7-25.7 9.4-34.6 0-9.3-9.9-8.5-25.1 1.2-33.9l65.6-60.1c7.4-6.8 17-10.5 27-10.5l83.7-.2c2.1 0 4.1.8 5.5 2.3l61.7 61.6H544v128zm48 47.7c-8.8 0-16-7.2-16-16s7.2-16 16-16 16 7.2 16 16c0 8.9-7.2 16-16 16z\"><\/path><\/svg><\/div><\/div><div class=\"icon-box icon-box-body\">\n                <h3 class=\"title\">Personalizarea serviciilor \u00een func\u021bie de preferin\u021bele clien\u021bilor<\/h3>\n            <\/div>\n            \n            <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section data-ekit-particles-enable=\"yes\" class=\"ekit-particles elementor-section elementor-top-section elementor-element elementor-element-4651e13 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-ekit-particles=\"https:\/\/optimacall.ro\/wp-content\/plugins\/elementskit\/modules\/particles\/assets\/json\/nasa.json\" data-ekit-particles-type=\"preset\" data-id=\"4651e13\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9c046b8\" data-id=\"9c046b8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ef95ea6 elementor-view-framed elementor-position-left elementor-widget__width-auto elementor-shape-circle elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"ef95ea6\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"jki jki-app-light\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h5 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tContacteaz\u0103-ne\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-98b825d elementor-widget elementor-widget-heading\" data-id=\"98b825d\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Tu \u00eentrebi, noi r\u0103spundem\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87dee3e elementor-widget elementor-widget-text-editor\" data-id=\"87dee3e\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Suntem aici pentru tine, \u0219i ne-ar face o deosebit\u0103 pl\u0103cere s\u0103 discut\u0103m. Indiferent dac\u0103 ai \u00eentreb\u0103ri, sugestii sau doar vrei s\u0103 \u00eemp\u0103rt\u0103\u0219e\u0219ti o poveste, suntem aici s\u0103 ascult\u0103m.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3576583 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3576583\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-25e0c4d\" data-id=\"25e0c4d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-29c4c95 elementor-view-framed elementor-position-left elementor-widget__width-auto elementor-shape-circle elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"29c4c95\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"jki jki-comment2-light\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h5 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tFAQ\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8370d81 elementor-widget elementor-widget-heading\" data-id=\"8370d81\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00centreb\u0103ri populare<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d872e0 elementor-widget elementor-widget-menu-anchor\" data-id=\"8d872e0\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"faq\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5d0c83 elementor-widget elementor-widget-text-editor\" data-id=\"b5d0c83\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>V\u0103 punem la dispozi\u021bie cele mai frecvenye \u00eentreb\u0103ri pe care le primim<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-a2b7c52 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a2b7c52\" data-element_type=\"section\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-8631df2\" data-id=\"8631df2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0ceb7e5 elementor-widget elementor-widget-jkit_accordion\" data-id=\"0ceb7e5\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"jkit_accordion.default\">\n\t\t\t\t\t<div  class=\"jeg-elementor-kit jkit-accordion style-shadow jeg_module__17_69e8e80957e24\" ><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-8fab880\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-8fab880\" aria-controls=\"expand-8fab880\">\n                        <span class=\"title\">Ce tipuri de servicii de call center oferi\u021bi pentru afaceri?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div>\n                <div class=\"active-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-8fab880\" style=\"display:none\"><div class=\"card-body\"><p>Oferim o gam\u0103 complet\u0103 de servicii de call center pentru afaceri, inclusiv servicii de preluare apeluri, gestionare a rela\u021biilor cu clien\u021bii (CRM), programare apeluri, suport tehnic \u0219i multe altele. Suntem dedica\u021bi s\u0103 v\u0103 ajut\u0103m s\u0103 v\u0103 \u00eembun\u0103t\u0103\u021bi\u021bi eficien\u021ba opera\u021bional\u0103 \u0219i s\u0103 oferi\u021bi o experien\u021b\u0103 excelent\u0103 clien\u021bilor dumneavoastr\u0103.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-c8565b5\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-c8565b5\" aria-controls=\"expand-c8565b5\">\n                        <span class=\"title\">Care sunt avantajele externaliz\u0103rii serviciilor de call center pentru afacerea mea?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div>\n                <div class=\"active-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-c8565b5\" style=\"display:none\"><div class=\"card-body\"><p>Externalizarea serviciilor de call center v\u0103 permite s\u0103 v\u0103 concentra\u021bi pe activit\u0103\u021bile principale ale afacerii dumneavoastr\u0103, \u00een timp ce noi ne ocup\u0103m de gestionarea apelurilor \u0219i a rela\u021biilor cu clien\u021bii. Acest lucru poate duce la reducerea costurilor, \u00eembun\u0103t\u0103\u021birea eficien\u021bei \u0219i asigurarea unui suport continuu clien\u021bilor.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-34c3ab0\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-34c3ab0\" aria-controls=\"expand-34c3ab0\">\n                        <span class=\"title\">Cum pot \u00eencepe s\u0103 utilizez serviciile dumneavoastr\u0103 pentru afacerea mea?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div>\n                <div class=\"active-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-34c3ab0\" style=\"display:none\"><div class=\"card-body\"><p>Pentru a \u00eencepe, v\u0103 invit\u0103m s\u0103 ne contacta\u021bi prin formularul de contact de pe site sau prin num\u0103rul nostru de telefon. Un reprezentant al echipei noastre va discuta cu dumneavoastr\u0103 pentru a \u00een\u021belege nevoile specifice ale afacerii dumneavoastr\u0103 \u0219i pentru a v\u0103 oferi o solu\u021bie personalizat\u0103. Suntem aici pentru a v\u0103 ajuta s\u0103 v\u0103 dezvolta\u021bi afacerea prin servicii profesioniste de call center.<\/p><\/div><\/div>\n            <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2de3e34\" data-id=\"2de3e34\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5ab024f elementor-widget elementor-widget-jkit_accordion\" data-id=\"5ab024f\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"jkit_accordion.default\">\n\t\t\t\t\t<div  class=\"jeg-elementor-kit jkit-accordion style-shadow jeg_module__18_69e8e809584a1\" ><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-8fab880\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-8fab880\" aria-controls=\"expand-8fab880\">\n                        <span class=\"title\">Cum poate un call center s\u0103 \u00eembun\u0103t\u0103\u021beasc\u0103 serviciile clien\u021bilor mei?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div>\n                <div class=\"active-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-8fab880\" style=\"display:none\"><div class=\"card-body\"><p>Un call center bine gestionat poate \u00eembun\u0103t\u0103\u021bi semnificativ rela\u021bia cu clien\u021bii dvs. prin furnizarea unui suport rapid \u0219i eficient. Oferim solu\u021bii personalizate pentru nevoile dumneavoastr\u0103 specifice, contribuind la cre\u0219terea satisfac\u021biei clien\u021bilor \u0219i la fidelizarea acestora prin interac\u021biuni pozitive.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-c8565b5\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-c8565b5\" aria-controls=\"expand-c8565b5\">\n                        <span class=\"title\">Cum asigura\u021bi confiden\u021bialitatea datelor noastre sensibile?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div>\n                <div class=\"active-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-c8565b5\" style=\"display:none\"><div class=\"card-body\"><p>Securitatea datelor este o prioritate pentru noi. Implement\u0103m cele mai avansate m\u0103suri de securitate pentru a proteja informa\u021biile sensibile ale clien\u021bilor no\u0219tri. To\u021bi angaja\u021bii no\u0219tri sunt instrui\u021bi s\u0103 respecte normele stricte de confiden\u021bialitate, iar sistemele noastre sunt supuse unor verific\u0103ri periodice pentru a asigura conformitatea cu cele mai \u00eenalte standarde de securitate.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-34c3ab0\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-34c3ab0\" aria-controls=\"expand-34c3ab0\">\n                        <span class=\"title\">Cum v\u0103 diferen\u021bia\u021bi de alte companii de call center?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div>\n                <div class=\"active-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-34c3ab0\" style=\"display:none\"><div class=\"card-body\"><p>Ne diferen\u021biem prin abordarea noastr\u0103 personalizat\u0103 fa\u021b\u0103 de fiecare afacere. Adapt\u0103m solu\u021biile noastre pentru a se potrivi nevoilor specifice ale clien\u021bilor no\u0219tri. Avem o echip\u0103 dedicat\u0103 \u0219i experimentat\u0103 care lucreaz\u0103 pentru a oferi servicii de \u00eenalt\u0103 calitate \u0219i pentru a asigura satisfac\u021bia clien\u021bilor no\u0219tri.<\/p><\/div><\/div>\n            <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Servicii Optima ofer\u0103 servicii de contact center, consultan\u021b\u0103 \u0219i transformare digital\u0103 adaptate companiilor moderne. Prin solu\u021bii eficiente \u0219i tehnologii avansate, sprijinim afacerile \u00een optimizarea proceselor de comunicare \u0219i digitalizare pentru performan\u021b\u0103 sporit\u0103 \u0219i satisfac\u021bia clien\u021bilor. Call Center Outsourcing Externalizeaz\u0103 serviciile de rela\u021bii cu clien\u021bii pentru eficien\u021b\u0103 maxim\u0103 \u0219i costuri reduse. Oferim suport profesionist 24\/7, adaptat [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":6582,"parent":0,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4572","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v26.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Servicii de Contact Center, Consultan\u021b\u0103 \u0219i Transformare Digital\u0103<\/title>\n<meta name=\"description\" content=\"Descoper\u0103 servicii de contact center, consultan\u021b\u0103 \u0219i transformare digital\u0103 care optimizeaz\u0103 costurile \u0219i cresc satisfac\u021bia clien\u021bilor t\u0103i.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/optimacall.ro\/fr\/services-2\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Servicii | Optima\" \/>\n<meta property=\"og:description\" content=\"Descoper\u0103 solu\u021biile noastre complete de Contact Center, Consultan\u021b\u0103 \u00een Transformarea Digital\u0103 a Afacerii \u0219i Training specializat pentru a-\u021bi cre\u0219te performan\u021ba \u0219i eficien\u021ba afacerii tale. Contacteaz\u0103-ne acum pentru o consultan\u021b\u0103 personalizat\u0103! Echipa noastr\u0103 de exper\u021bi te va ghida \u00een implementarea strategiilor digitale \u0219i te va sprijini \u00een optimizarea opera\u021biunilor tale de contact center. 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Contacteaz\u0103-ne acum pentru o consultan\u021b\u0103 personalizat\u0103! Echipa noastr\u0103 de exper\u021bi te va ghida \u00een implementarea strategiilor digitale \u0219i te va sprijini \u00een optimizarea opera\u021biunilor tale de contact center. 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