{"id":11342,"date":"2025-10-13T13:02:11","date_gmt":"2025-10-13T10:02:11","guid":{"rendered":"https:\/\/optimacall.ro\/?p=11342"},"modified":"2025-10-07T13:09:05","modified_gmt":"2025-10-07T10:09:05","slug":"15-ans-dinteractions-qui-comptent-grace-a-vous","status":"publish","type":"post","link":"https:\/\/optimacall.ro\/fr\/15-ans-dinteractions-qui-comptent-grace-a-vous\/","title":{"rendered":"15 ans d'interactions qui comptent, gr\u00e2ce \u00e0 vous !"},"content":{"rendered":"<style>.elementor-11342 .elementor-element.elementor-element-e2c6525{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;overflow:visible;}.elementor-11342 .elementor-element.elementor-element-e2c6525.e-con{--flex-grow:0;--flex-shrink:0;}.elementor-widget-image .widget-image-caption{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-size:var( --e-global-typography-text-font-size );font-weight:var( --e-global-typography-text-font-weight );line-height:var( --e-global-typography-text-line-height );}.elementor-widget-button .elementor-button{font-family:var( --e-global-typography-accent-font-family ), Sans-serif;font-size:var( --e-global-typography-accent-font-size );font-weight:var( --e-global-typography-accent-font-weight );line-height:var( --e-global-typography-accent-line-height );background-color:var( --e-global-color-accent );}.elementor-11342 .elementor-element.elementor-element-b337e41 .elementor-button-content-wrapper{flex-direction:row;}.elementor-11342 .elementor-element.elementor-element-b337e41 .elementor-button{background-color:#F4941C;}.elementor-widget-heading .elementor-heading-title{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-size:var( --e-global-typography-primary-font-size );font-weight:var( --e-global-typography-primary-font-weight );line-height:var( --e-global-typography-primary-line-height );color:var( --e-global-color-primary );}.elementor-11342 .elementor-element.elementor-element-5e2d089{text-align:start;}.elementor-11342 .elementor-element.elementor-element-5e2d089 .elementor-heading-title{font-family:\"Inter\", Sans-serif;font-size:40px;font-weight:600;line-height:1.1em;}.elementor-widget-text-editor{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-size:var( --e-global-typography-text-font-size );font-weight:var( --e-global-typography-text-font-weight );line-height:var( --e-global-typography-text-line-height );color:var( --e-global-color-text );}.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:var( --e-global-color-primary );}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap, .elementor-widget-text-editor.elementor-drop-cap-view-default .elementor-drop-cap{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-11342 .elementor-element.elementor-element-a98ecd9{text-align:justify;margin:0px 0px calc(var(--kit-widget-spacing, 0px) + 0px) 0px;padding:19px 19px 19px 19px;}.elementor-11342 .elementor-element.elementor-element-a98ecd9.elementor-element{--align-self:stretch;}.elementor-11342 .elementor-element.elementor-element-edfc5c8{--display:grid;--e-con-grid-template-columns:repeat(3, 1fr);--e-con-grid-template-rows:repeat(2, 1fr);--grid-auto-flow:row;overflow:visible;}.elementor-widget-icon.elementor-view-stacked .elementor-icon{background-color:var( --e-global-color-primary );}.elementor-widget-icon.elementor-view-framed .elementor-icon, .elementor-widget-icon.elementor-view-default .elementor-icon{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-widget-icon.elementor-view-framed .elementor-icon, .elementor-widget-icon.elementor-view-default .elementor-icon svg{fill:var( --e-global-color-primary );}.elementor-11342 .elementor-element.elementor-element-6ba432c .elementor-icon-wrapper{text-align:center;}.elementor-11342 .elementor-element.elementor-element-6ba432c.elementor-view-stacked .elementor-icon{background-color:#F7941D;}.elementor-11342 .elementor-element.elementor-element-6ba432c.elementor-view-framed .elementor-icon, .elementor-11342 .elementor-element.elementor-element-6ba432c.elementor-view-default .elementor-icon{color:#F7941D;border-color:#F7941D;}.elementor-11342 .elementor-element.elementor-element-6ba432c.elementor-view-framed .elementor-icon, .elementor-11342 .elementor-element.elementor-element-6ba432c.elementor-view-default .elementor-icon svg{fill:#F7941D;}.elementor-11342 .elementor-element.elementor-element-6ba432c.elementor-element{--align-self:center;}body:not(.rtl) .elementor-11342 .elementor-element.elementor-element-6ba432c{left:59.974px;}body.rtl .elementor-11342 .elementor-element.elementor-element-6ba432c{right:59.974px;}.elementor-11342 .elementor-element.elementor-element-6ba432c{top:10.983px;}.elementor-11342 .elementor-element.elementor-element-21c29a6 .elementor-icon-wrapper{text-align:start;}.elementor-11342 .elementor-element.elementor-element-21c29a6.elementor-view-stacked .elementor-icon{background-color:#F7941D;}.elementor-11342 .elementor-element.elementor-element-21c29a6.elementor-view-framed .elementor-icon, .elementor-11342 .elementor-element.elementor-element-21c29a6.elementor-view-default .elementor-icon{color:#F7941D;border-color:#F7941D;}.elementor-11342 .elementor-element.elementor-element-21c29a6.elementor-view-framed .elementor-icon, .elementor-11342 .elementor-element.elementor-element-21c29a6.elementor-view-default .elementor-icon svg{fill:#F7941D;}.elementor-11342 .elementor-element.elementor-element-21c29a6{width:var( --container-widget-width, 5.804% );max-width:5.804%;--container-widget-width:5.804%;--container-widget-flex-grow:0;}.elementor-11342 .elementor-element.elementor-element-21c29a6.elementor-element{--align-self:flex-start;--flex-grow:0;--flex-shrink:0;}.elementor-11342 .elementor-element.elementor-element-8f72ea6 .elementor-icon-wrapper{text-align:center;}.elementor-11342 .elementor-element.elementor-element-8f72ea6.elementor-view-stacked .elementor-icon{background-color:#F7941D;}.elementor-11342 .elementor-element.elementor-element-8f72ea6.elementor-view-framed .elementor-icon, .elementor-11342 .elementor-element.elementor-element-8f72ea6.elementor-view-default .elementor-icon{color:#F7941D;border-color:#F7941D;}.elementor-11342 .elementor-element.elementor-element-8f72ea6.elementor-view-framed .elementor-icon, .elementor-11342 .elementor-element.elementor-element-8f72ea6.elementor-view-default .elementor-icon svg{fill:#F7941D;}.elementor-11342 .elementor-element.elementor-element-8f72ea6.elementor-element{--align-self:center;}body:not(.rtl) .elementor-11342 .elementor-element.elementor-element-8f72ea6{left:111.957px;}body.rtl .elementor-11342 .elementor-element.elementor-element-8f72ea6{right:111.957px;}.elementor-11342 .elementor-element.elementor-element-8f72ea6{top:11.96px;}.elementor-11342 .elementor-element.elementor-element-4dc56dc .elementor-icon-wrapper{text-align:center;}.elementor-11342 .elementor-element.elementor-element-4dc56dc.elementor-view-stacked .elementor-icon{background-color:#F7941D;}.elementor-11342 .elementor-element.elementor-element-4dc56dc.elementor-view-framed .elementor-icon, .elementor-11342 .elementor-element.elementor-element-4dc56dc.elementor-view-default .elementor-icon{color:#F7941D;border-color:#F7941D;}.elementor-11342 .elementor-element.elementor-element-4dc56dc.elementor-view-framed .elementor-icon, .elementor-11342 .elementor-element.elementor-element-4dc56dc.elementor-view-default .elementor-icon svg{fill:#F7941D;}.elementor-11342 .elementor-element.elementor-element-4dc56dc .elementor-icon{font-size:46px;}.elementor-11342 .elementor-element.elementor-element-4dc56dc .elementor-icon svg{height:46px;}.elementor-11342 .elementor-element.elementor-element-4dc56dc.elementor-element{--align-self:center;}body:not(.rtl) .elementor-11342 .elementor-element.elementor-element-4dc56dc{left:158.96px;}body.rtl .elementor-11342 .elementor-element.elementor-element-4dc56dc{right:158.96px;}.elementor-11342 .elementor-element.elementor-element-4dc56dc{top:13.963px;}.elementor-11342 .elementor-element.elementor-element-0a8d661 .elementor-button-content-wrapper{flex-direction:row;}.elementor-11342 .elementor-element.elementor-element-0a8d661 .elementor-button{background-color:#F7941D;box-shadow:21px 7px 25px -2px rgba(0,0,0,0.5);border-radius:-2px -2px -2px -2px;}.elementor-11342 .elementor-element.elementor-element-0a8d661{padding:-1px -1px -1px -1px;}@media(max-width:1024px){.elementor-widget-image .widget-image-caption{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );}.elementor-widget-button .elementor-button{font-size:var( --e-global-typography-accent-font-size );line-height:var( --e-global-typography-accent-line-height );}.elementor-widget-heading .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );}.elementor-widget-text-editor{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );}.elementor-11342 .elementor-element.elementor-element-edfc5c8{--grid-auto-flow:row;}}@media(max-width:767px){.elementor-widget-image .widget-image-caption{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );}.elementor-widget-button .elementor-button{font-size:var( --e-global-typography-accent-font-size );line-height:var( --e-global-typography-accent-line-height );}.elementor-widget-heading .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );}.elementor-11342 .elementor-element.elementor-element-5e2d089 .elementor-heading-title{font-size:32px;}.elementor-widget-text-editor{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );}.elementor-11342 .elementor-element.elementor-element-edfc5c8{--e-con-grid-template-columns:repeat(1, 1fr);--grid-auto-flow:row;}}<\/style>\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"11342\" class=\"elementor elementor-11342\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e2c6525 e-flex e-con-boxed e-con e-parent\" data-id=\"e2c6525\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-487ddb1 elementor-widget elementor-widget-image\" data-id=\"487ddb1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/10\/Banner-articole-Octombrie.png\" class=\"attachment-full size-full wp-image-11343\" alt=\"15 ans d&#039;interactions qui comptent, gr\u00e2ce \u00e0 vous !\" srcset=\"https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/10\/Banner-articole-Octombrie.png 1920w, https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/10\/Banner-articole-Octombrie-300x169.png 300w, https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/10\/Banner-articole-Octombrie-1024x576.png 1024w, https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/10\/Banner-articole-Octombrie-768x432.png 768w, https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/10\/Banner-articole-Octombrie-1536x864.png 1536w, https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/10\/Banner-articole-Octombrie-2048x1152.png 2048w, https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/10\/Banner-articole-Octombrie-18x10.png 18w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b337e41 elementor-widget elementor-widget-button\" data-id=\"b337e41\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/optimacall.ro\/fr\/contact-optimal\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-comments\" viewbox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M532 386.2c27.5-27.1 44-61.1 44-98.2 0-80-76.5-146.1-176.2-157.9C368.3 72.5 294.3 32 208 32 93.1 32 0 103.6 0 192c0 37 16.5 71 44 98.2-15.3 30.7-37.3 54.5-37.7 54.9-6.3 6.7-8.1 16.5-4.4 25 3.6 8.5 12 14 21.2 14 53.5 0 96.7-20.2 125.2-38.8 9.2 2.1 18.7 3.7 28.4 4.9C208.1 407.6 281.8 448 368 448c20.8 0 40.8-2.4 59.8-6.8C456.3 459.7 499.4 480 553 480c9.2 0 17.5-5.5 21.2-14 3.6-8.5 1.9-18.3-4.4-25-.4-.3-22.5-24.1-37.8-54.8zm-392.8-92.3L122.1 305c-14.1 9.1-28.5 16.3-43.1 21.4 2.7-4.7 5.4-9.7 8-14.8l15.5-31.1L77.7 256C64.2 242.6 48 220.7 48 192c0-60.7 73.3-112 160-112s160 51.3 160 112-73.3 112-160 112c-16.5 0-33-1.9-49-5.6l-19.8-4.5zM498.3 352l-24.7 24.4 15.5 31.1c2.6 5.1 5.3 10.1 8 14.8-14.6-5.1-29-12.3-43.1-21.4l-17.1-11.1-19.9 4.6c-16 3.7-32.5 5.6-49 5.6-54 0-102.2-20.1-131.3-49.7C338 339.5 416 272.9 416 192c0-3.4-.4-6.7-.7-10C479.7 196.5 528 238.8 528 288c0 28.7-16.2 50.6-29.7 64z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contactez nous<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e2d089 elementor-widget elementor-widget-heading\" data-id=\"5e2d089\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">15 ans d'interactions qui comptent, gr\u00e2ce \u00e0 vous !<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a98ecd9 elementor-widget elementor-widget-text-editor\" data-id=\"a98ecd9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">15 ans d'Optima : Notre histoire, votre histoire<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Il y a des moments dans la vie o\u00f9 l'on s'arr\u00eate et o\u00f9 l'on regarde en arri\u00e8re. Non pas avec nostalgie, mais avec gratitude. Aujourd'hui est l'un de ces moments. Optima a 15 ans.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Quinze ans - un bel \u00e2ge, plein de courage et de r\u00eaves. Assez vieux pour savoir qui nous sommes, mais assez jeune pour r\u00eaver \u00e0 l'avenir. Et oui, nous r\u00eavons encore.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><h2><b><span data-contrast=\"auto\">Tout a commenc\u00e9 avec neuf h\u00e9ros<\/span><\/b><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/h2><p><span data-contrast=\"auto\">En 2010, neuf personnes ont eu le courage de croire en une id\u00e9e simple : l'externalisation des processus m\u00e9tier pouvait \u00eatre r\u00e9alis\u00e9e diff\u00e9remment - de mani\u00e8re plus humaine, plus proche, plus honn\u00eate. Il ne s'agissait pas de visionnaires titulaires d'un MBA tape-\u00e0-l'\u0153il, mais de personnes ordinaires qui construisaient quelque chose d'extraordinaire.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Aujourd'hui, nous sommes plus de 360 professionnels \u00e0 Bucarest, Iasi et Brasov. Nous avons remport\u00e9 six prix du meilleur centre de contact moyen et form\u00e9 des milliers de jeunes. Mais au-del\u00e0 des chiffres, notre secret reste le m\u00eame : derri\u00e8re chaque processus, il y a une histoire, et derri\u00e8re chaque chiffre, une personne.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><h2><b><span data-contrast=\"auto\">Que fait Optima ? Plus que vous ne le pensez<\/span><\/b><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/h2><p><span data-contrast=\"auto\">Optima Solutions Services est une soci\u00e9t\u00e9 d'externalisation des processus d'affaires. Cela semble technique, mais en r\u00e9alit\u00e9, nous aidons les entreprises \u00e0 externaliser leurs centres d'appels, leurs services d'assistance, leurs services \u00e0 la client\u00e8le et leurs services administratifs.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Cependant, notre essence va plus loin que cela. Nous sommes en fait dans l'industrie de la transformation. Nous transformons les \u00e9tudiants timides en chefs d'\u00e9quipe, la peur du t\u00e9l\u00e9phone en comp\u00e9tences de n\u00e9gociation, et les premiers emplois en carri\u00e8res r\u00e9ussies. Chez Optima, les coll\u00e8gues deviennent des amis, le bureau devient la maison, et le lundi - un jour que vous attendez avec impatience.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Une coll\u00e8gue nous a racont\u00e9 qu'elle avait adapt\u00e9 son emploi du temps \u00e0 celui de son universit\u00e9, non pas pour l'argent, mais pour surmonter son anxi\u00e9t\u00e9. Six mois plus tard, elle menait des entretiens de vente avec assurance. C'est ce genre de transformation qui nous motive \u00e0 continuer.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><h2><b><span data-contrast=\"auto\">Notre mission ne se limite pas \u00e0 un mur<\/span><\/b><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/h2><p><span data-contrast=\"auto\">\"Nous am\u00e9liorons les r\u00e9sultats de nos clients gr\u00e2ce \u00e0 des solutions de haute qualit\u00e9, personnalis\u00e9es et innovantes. Cela ressemble \u00e0 la mission officielle. Mais la v\u00e9ritable mission se d\u00e9roule chaque jour, dans chaque interaction, lorsqu'un membre de l'\u00e9quipe choisit d'am\u00e9liorer les choses, et non de les rendre plus faciles.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Notre vision est d'\u00eatre le partenaire de choix des entreprises qui veulent se d\u00e9velopper rapidement, en utilisant la technologie, mais en se basant sur quatre principes simples : des clients satisfaits, une qualit\u00e9 irr\u00e9prochable, des r\u00e9sultats tangibles et une \u00e9quipe heureuse. Parce qu'un bon service a toujours une \u00e9quipe encore meilleure derri\u00e8re lui.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><h2><b><span data-contrast=\"auto\">Notre personnel - le c\u0153ur battant<\/span><\/b><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/h2><p><span data-contrast=\"auto\">Lorsque j'ai demand\u00e9 \u00e0 mes coll\u00e8gues pourquoi ils restaient chez Optima, les r\u00e9ponses variaient, mais elles revenaient toutes au m\u00eame point : les gens. Certains appr\u00e9cient la flexibilit\u00e9, d'autres la possibilit\u00e9 d'apprendre en permanence. Mais la plupart parlent de l'atmosph\u00e8re d'\u00e9quipe - des coll\u00e8gues qui deviennent des amis, des managers qui inspirent confiance et de la communaut\u00e9 qui les fait se sentir chez eux.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Une chef d'\u00e9quipe nous a dit que l'environnement de travail avait renforc\u00e9 sa confiance en elle. Une coll\u00e8gue introvertie a trouv\u00e9 le courage de s'exprimer. Pour certains, Optima est une seconde maison ; pour d'autres, un tremplin. Pour tous, c'est l'endroit o\u00f9 ils sont devenus une meilleure version d'eux-m\u00eames.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><h2><b><span data-contrast=\"auto\">801TPTP3T des managers ont grandi ici<\/span><\/b><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/h2><p><span data-contrast=\"auto\">La promotion interne n'est pas un beau slogan, mais une r\u00e9alit\u00e9 quotidienne. On commence comme vendeur, on devient chef d'\u00e9quipe, puis chef d'\u00e9quipe senior - et \u00e0 partir de l\u00e0, tout est possible.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Nous avons des coll\u00e8gues qui ont commenc\u00e9 comme \u00e9tudiants \u00e0 temps partiel et qui dirigent aujourd'hui des bureaux entiers. Des personnes qui \u00e9taient timides lorsqu'elles se pr\u00e9sentaient \u00e0 un entretien et qui forment aujourd'hui des g\u00e9n\u00e9rations enti\u00e8res par le biais de la formation. Chaque histoire de croissance est la preuve que chez Optima, les personnes sont notre investissement le plus pr\u00e9cieux.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><h2><b><span data-contrast=\"auto\">La vie chez Optima : parce que nous ne vivons pas seulement pour travailler<\/span><\/b><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/h2><p><span data-contrast=\"auto\">Oui, nous travaillons. Et nous travaillons bien. Mais nous savons que les gens heureux travaillent mieux. C'est pourquoi nous avons cr\u00e9\u00e9 un environnement dans lequel vous \u00eates heureux de venir, non seulement pour le travail, mais aussi pour la communaut\u00e9.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Nous avons la journ\u00e9e du chocolat chaud quand il fait froid dehors, la journ\u00e9e des couleurs quand le bureau prend des couleurs, Halloween, le P\u00e8re No\u00ebl secret et la chasse aux \u0153ufs de P\u00e2ques. Nous nous amusons, nous rions, nous tissons des liens.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Mais nous nous impliquons \u00e9galement dans des projets significatifs. Nous donnons du sang dans le cadre de la campagne \"Une goutte d'espoir, une chance de vivre\". Nous mettons la main \u00e0 la p\u00e2te pour un avenir plus vert avec \"Plant in Iasi\". Lors de la f\u00eate de l'alimentation, nous cuisinons et collectons des fonds pour les enfants qui r\u00eavent d'un No\u00ebl chaleureux.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Nous avons exauc\u00e9 les souhaits exprim\u00e9s dans les lettres au P\u00e8re No\u00ebl par les enfants d'une \u00e9cole de campagne. Nous avons donn\u00e9 des bonbons, des v\u00eatements, des jouets, mais surtout de l'espoir. Parce que le succ\u00e8s ne se mesure pas seulement en chiffres, mais aussi en sourires.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Nous avons sign\u00e9 la Charte de la diversit\u00e9, non pas pour l'image, mais parce que la diversit\u00e9 est notre r\u00e9alit\u00e9 quotidienne. Les diff\u00e9rences de pens\u00e9e, d'exp\u00e9rience et de formation nous rendent plus cr\u00e9atifs, plus innovants et plus puissants.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><h2><b><span data-contrast=\"auto\">Investir dans le d\u00e9veloppement<\/span><\/b><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/h2><p><span data-contrast=\"auto\">Optima propose une formation \u00e0 la vente accr\u00e9dit\u00e9e par l'ANC, interactive, appliqu\u00e9e et adapt\u00e9e \u00e0 la r\u00e9alit\u00e9 d'aujourd'hui. Il ne s'agit pas de PowerPoint, mais d'exercices pratiques, de simulations et de feedbacks r\u00e9els.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Les participants apprennent \u00e0 communiquer efficacement, \u00e0 structurer le processus de vente et, surtout, \u00e0 avoir confiance en eux et dans les produits qu'ils repr\u00e9sentent.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><h2><b><span data-contrast=\"auto\">La technologie nous aide, mais ce sont les personnes qui nous d\u00e9finissent<\/span><\/b><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/h2><p><span data-contrast=\"auto\">Nous avons pr\u00e9sent\u00e9 le premier robot RPA - Adam. Nous sommes devenus 99% capables de travailler \u00e0 domicile avant que cela ne devienne cool. Lorsque la pand\u00e9mie est arriv\u00e9e, nous \u00e9tions pr\u00eats et avons continu\u00e9 \u00e0 fournir la m\u00eame qualit\u00e9, le m\u00eame professionnalisme et le m\u00eame d\u00e9vouement.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Nous investissons constamment dans l'IA et l'automatisation, mais pas pour remplacer les personnes, mais pour les soutenir. La technologie est un outil. Les personnes sont les artisans.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><h2><b><span data-contrast=\"auto\">Ce que nous disons aux futurs optimistes<\/span><\/b><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/h2><p><span data-contrast=\"auto\">Nos coll\u00e8gues ont quelques conseils \u00e0 donner \u00e0 ceux qui envisagent de nous rejoindre : \u00eatre patient avec soi-m\u00eame, \u00eatre ouvert aux nouvelles id\u00e9es, penser \u00e0 des solutions et, surtout, avoir du courage.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Un coll\u00e8gue nous a dit : \"Cherchez au moins trois solutions \u00e0 un probl\u00e8me, parce que la premi\u00e8re est souvent la pire\". Un autre a ajout\u00e9 : \"N'abandonnez pas quand c'est le plus difficile, parce que les moments difficiles vous d\u00e9veloppent.\" Les deux le\u00e7ons disent la m\u00eame chose : les vraies transformations ne se produisent pas dans votre zone de confort.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><h2><b><span data-contrast=\"auto\">15 ans plus tard : merci !<\/span><\/b><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/h2><p><span data-contrast=\"auto\">Merci aux neuf qui ont commenc\u00e9 l'histoire. Merci \u00e0 nos premiers employ\u00e9s, \u00e0 nos partenaires, \u00e0 nos clients et \u00e0 tous ceux qui sont pass\u00e9s par nos bureaux. Certains sont rest\u00e9s, d'autres sont partis, mais tous ont laiss\u00e9 ici une partie de leur \u00e2me.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Merci pour la confiance, les d\u00e9fis et les amiti\u00e9s. Pour les rires \u00e0 la mi-temps, pour les c\u00e9l\u00e9brations ensemble et pour les moments difficiles qui nous ont rendus plus forts.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Parce qu'au-del\u00e0 des processus et des indicateurs cl\u00e9s de performance, nous sommes une \u00e9quipe de personnes qui grandissent ensemble.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><h2><b><span data-contrast=\"auto\">Prochaines \u00e9tapes<\/span><\/b><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\"> ?<\/span><\/h2><p><span data-contrast=\"auto\">15 ans, ce n'est qu'un d\u00e9but. Nous avons de grands projets, des r\u00eaves encore plus grands et la d\u00e9termination de les r\u00e9aliser.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Quelle que soit notre croissance, nous resterons fid\u00e8les \u00e0 la m\u00eame philosophie : un bon service a toujours une \u00e9quipe encore meilleure derri\u00e8re lui.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Si vous pensez que l'Optima pourrait \u00eatre faite pour vous, prenez courage et faites-nous signe. Nous ne vous promettons pas que ce sera facile. Nous vous promettons que cela en vaut la peine. Vous \u00e9voluerez, vous serez soutenu et, un jour, vous sourirez de gratitude pour le pas que vous aurez franchi.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><h3><span data-contrast=\"auto\">Joyeux anniversaire, Optima !<\/span>\u00a0<br \/><b><span data-contrast=\"auto\"> Bonne ann\u00e9e \u00e0 tous - et que les 15 prochaines ann\u00e9es soient encore meilleures que les pr\u00e9c\u00e9dentes.<\/span><\/b><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/h3><h3><b><span data-contrast=\"auto\">L'\u00e9quipe Optima<\/span><\/b><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-edfc5c8 e-grid e-con-boxed e-con e-child\" data-id=\"edfc5c8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ba432c elementor-absolute elementor-view-default elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"6ba432c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/www.facebook.com\/optimacall4excellence\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-facebook\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256c0 123.78 90.69 226.38 209.25 245V327.69h-63V256h63v-54.64c0-62.15 37-96.48 93.67-96.48 27.14 0 55.52 4.84 55.52 4.84v61h-31.28c-30.8 0-40.41 19.12-40.41 38.73V256h68.78l-11 71.69h-57.78V501C413.31 482.38 504 379.78 504 256z\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21c29a6 elementor-widget__width-initial elementor-view-default elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"21c29a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon elementor-animation-shrink\" href=\"https:\/\/www.linkedin.com\/company\/optima---call-for-excellence\/\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-linkedin\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f72ea6 elementor-absolute elementor-view-default elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"8f72ea6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/www.instagram.com\/optima_solutions_services\/\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-instagram\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.1 141c-63.6 0-114.9 51.3-114.9 114.9s51.3 114.9 114.9 114.9S339 319.5 339 255.9 287.7 141 224.1 141zm0 189.6c-41.1 0-74.7-33.5-74.7-74.7s33.5-74.7 74.7-74.7 74.7 33.5 74.7 74.7-33.6 74.7-74.7 74.7zm146.4-194.3c0 14.9-12 26.8-26.8 26.8-14.9 0-26.8-12-26.8-26.8s12-26.8 26.8-26.8 26.8 12 26.8 26.8zm76.1 27.2c-1.7-35.9-9.9-67.7-36.2-93.9-26.2-26.2-58-34.4-93.9-36.2-37-2.1-147.9-2.1-184.9 0-35.8 1.7-67.6 9.9-93.9 36.1s-34.4 58-36.2 93.9c-2.1 37-2.1 147.9 0 184.9 1.7 35.9 9.9 67.7 36.2 93.9s58 34.4 93.9 36.2c37 2.1 147.9 2.1 184.9 0 35.9-1.7 67.7-9.9 93.9-36.2 26.2-26.2 34.4-58 36.2-93.9 2.1-37 2.1-147.8 0-184.8zM398.8 388c-7.8 19.6-22.9 34.7-42.6 42.6-29.5 11.7-99.5 9-132.1 9s-102.7 2.6-132.1-9c-19.6-7.8-34.7-22.9-42.6-42.6-11.7-29.5-9-99.5-9-132.1s-2.6-102.7 9-132.1c7.8-19.6 22.9-34.7 42.6-42.6 29.5-11.7 99.5-9 132.1-9s102.7-2.6 132.1 9c19.6 7.8 34.7 22.9 42.6 42.6 11.7 29.5 9 99.5 9 132.1s2.7 102.7-9 132.1z\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4dc56dc elementor-absolute elementor-view-default elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"4dc56dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/www.tiktok.com\/@optimacall\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-tiktok\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M448,209.91a210.06,210.06,0,0,1-122.77-39.25V349.38A162.55,162.55,0,1,1,185,188.31V278.2a74.62,74.62,0,1,0,52.23,71.18V0l88,0a121.18,121.18,0,0,0,1.86,22.17h0A122.18,122.18,0,0,0,381,102.39a121.43,121.43,0,0,0,67,20.14Z\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a8d661 elementor-widget elementor-widget-button\" data-id=\"0a8d661\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/optimacall.ro\/en\/career\/%20\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-hand-point-right\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M428.8 137.6h-86.177a115.52 115.52 0 0 0 2.176-22.4c0-47.914-35.072-83.2-92-83.2-45.314 0-57.002 48.537-75.707 78.784-7.735 12.413-16.994 23.317-25.851 33.253l-.131.146-.129.148C135.662 161.807 127.764 168 120.8 168h-2.679c-5.747-4.952-13.536-8-22.12-8H32c-17.673 0-32 12.894-32 28.8v230.4C0 435.106 14.327 448 32 448h64c8.584 0 16.373-3.048 22.12-8h2.679c28.688 0 67.137 40 127.2 40h21.299c62.542 0 98.8-38.658 99.94-91.145 12.482-17.813 18.491-40.785 15.985-62.791A93.148 93.148 0 0 0 393.152 304H428.8c45.435 0 83.2-37.584 83.2-83.2 0-45.099-38.101-83.2-83.2-83.2zm0 118.4h-91.026c12.837 14.669 14.415 42.825-4.95 61.05 11.227 19.646 1.687 45.624-12.925 53.625 6.524 39.128-10.076 61.325-50.6 61.325H248c-45.491 0-77.21-35.913-120-39.676V215.571c25.239-2.964 42.966-21.222 59.075-39.596 11.275-12.65 21.725-25.3 30.799-39.875C232.355 112.712 244.006 80 252.8 80c23.375 0 44 8.8 44 35.2 0 35.2-26.4 53.075-26.4 70.4h158.4c18.425 0 35.2 16.5 35.2 35.2 0 18.975-16.225 35.2-35.2 35.2zM88 384c0 13.255-10.745 24-24 24s-24-10.745-24-24 10.745-24 24-24 24 10.745 24 24z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Faisons connaissance !<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Contacteaz\u0103-ne 15 years of interactions that matter, thanks to you! 15 ani de Optima: Povestea noastr\u0103, povestea voastr\u0103\u00a0 Sunt momente \u00een via\u021b\u0103 c\u00e2nd te opre\u0219ti \u0219i prive\u0219ti \u00een urm\u0103. Nu cu nostalgie, ci cu recuno\u0219tin\u021b\u0103. Ast\u0103zi este unul dintre acele momente. Optima \u00eempline\u0219te 15 ani.\u00a0 Cincisprezece ani \u2013 o v\u00e2rst\u0103 frumoas\u0103, plin\u0103 de curaj \u0219i [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":11343,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-11342","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized-ro"],"desktop_mode_lock":null,"desktop_mode_contributors":[],"desktop_mode_attached_media":[11343],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>15 ani de Optima \u2013 Povestea noastr\u0103, povestea voastr\u0103<\/title>\n<meta name=\"description\" content=\"De 15 ani, Optima construie\u0219te rela\u021bii autentice \u0219i performan\u021b\u0103 prin oameni, inova\u021bie \u0219i \u00eencredere.Descoper\u0103 povestea celor 15 ani de Optima.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/optimacall.ro\/fr\/15-ans-dinteractions-qui-comptent-grace-a-vous\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"15 years of interactions that matter, thanks to you!\" \/>\n<meta property=\"og:description\" content=\"De 15 ani, Optima construie\u0219te rela\u021bii autentice \u0219i performan\u021b\u0103 prin oameni, inova\u021bie \u0219i \u00eencredere.Descoper\u0103 povestea celor 15 ani de Optima.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/optimacall.ro\/fr\/15-ans-dinteractions-qui-comptent-grace-a-vous\/\" \/>\n<meta property=\"og:site_name\" content=\"Optima\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/optimacall4excellence\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-10-13T10:02:11+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/10\/Banner-articole-Octombrie-1024x576.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"576\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Lungu Georgiana\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Lungu Georgiana\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/optimacall.ro\\\/15-years-of-interactions-that-matter-thanks-to-you\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/optimacall.ro\\\/15-years-of-interactions-that-matter-thanks-to-you\\\/\"},\"author\":{\"name\":\"Lungu Georgiana\",\"@id\":\"https:\\\/\\\/optimacall.ro\\\/#\\\/schema\\\/person\\\/82e83060ae378570a5d5fdb5bdfc959a\"},\"headline\":\"15 years of interactions that matter, thanks to you!\",\"datePublished\":\"2025-10-13T10:02:11+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/optimacall.ro\\\/15-years-of-interactions-that-matter-thanks-to-you\\\/\"},\"wordCount\":1366,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/optimacall.ro\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/optimacall.ro\\\/15-years-of-interactions-that-matter-thanks-to-you\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/optimacall.ro\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/Banner-articole-Octombrie.png\",\"articleSection\":[\"Uncategorized @ro\"],\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/optimacall.ro\\\/15-years-of-interactions-that-matter-thanks-to-you\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/optimacall.ro\\\/15-years-of-interactions-that-matter-thanks-to-you\\\/\",\"url\":\"https:\\\/\\\/optimacall.ro\\\/15-years-of-interactions-that-matter-thanks-to-you\\\/\",\"name\":\"15 ani de Optima \u2013 Povestea noastr\u0103, povestea voastr\u0103\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/optimacall.ro\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/optimacall.ro\\\/15-years-of-interactions-that-matter-thanks-to-you\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/optimacall.ro\\\/15-years-of-interactions-that-matter-thanks-to-you\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/optimacall.ro\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/Banner-articole-Octombrie.png\",\"datePublished\":\"2025-10-13T10:02:11+00:00\",\"description\":\"De 15 ani, Optima construie\u0219te rela\u021bii autentice \u0219i performan\u021b\u0103 prin oameni, inova\u021bie \u0219i \u00eencredere.Descoper\u0103 povestea celor 15 ani de Optima.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/optimacall.ro\\\/15-years-of-interactions-that-matter-thanks-to-you\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/optimacall.ro\\\/15-years-of-interactions-that-matter-thanks-to-you\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/optimacall.ro\\\/15-years-of-interactions-that-matter-thanks-to-you\\\/#primaryimage\",\"url\":\"https:\\\/\\\/optimacall.ro\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/Banner-articole-Octombrie.png\",\"contentUrl\":\"https:\\\/\\\/optimacall.ro\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/Banner-articole-Octombrie.png\",\"width\":1920,\"height\":1080,\"caption\":\"15 years of interactions that matter, thanks to you!\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/optimacall.ro\\\/15-years-of-interactions-that-matter-thanks-to-you\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Optima\",\"item\":\"https:\\\/\\\/optimacall.ro\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"15 years of interactions that matter, thanks to you!\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/optimacall.ro\\\/#website\",\"url\":\"https:\\\/\\\/optimacall.ro\\\/\",\"name\":\"Optima\",\"description\":\"Solu\u021bii integrate de contact center \u0219i RPA\",\"publisher\":{\"@id\":\"https:\\\/\\\/optimacall.ro\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/optimacall.ro\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":[\"Organization\",\"Place\"],\"@id\":\"https:\\\/\\\/optimacall.ro\\\/#organization\",\"name\":\"Optima\",\"alternateName\":\"Optima Solutions Services\",\"url\":\"https:\\\/\\\/optimacall.ro\\\/\",\"logo\":{\"@id\":\"https:\\\/\\\/optimacall.ro\\\/15-years-of-interactions-that-matter-thanks-to-you\\\/#local-main-organization-logo\"},\"image\":{\"@id\":\"https:\\\/\\\/optimacall.ro\\\/15-years-of-interactions-that-matter-thanks-to-you\\\/#local-main-organization-logo\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/optimacall4excellence\\\/\"],\"description\":\"Call center cu servicii de outsourcing\",\"legalName\":\"Optima Solutions Services SRL\",\"foundingDate\":\"2010-10-10\",\"numberOfEmployees\":{\"@type\":\"QuantitativeValue\",\"minValue\":\"51\",\"maxValue\":\"200\"},\"openingHoursSpecification\":[{\"@type\":\"OpeningHoursSpecification\",\"dayOfWeek\":[\"Monday\",\"Tuesday\",\"Wednesday\",\"Thursday\",\"Friday\",\"Saturday\",\"Sunday\"],\"opens\":\"09:00\",\"closes\":\"17:00\"}]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/optimacall.ro\\\/#\\\/schema\\\/person\\\/82e83060ae378570a5d5fdb5bdfc959a\",\"name\":\"Lungu Georgiana\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/c78e6266f70e0faeddb4a45662054b6911b0554f1250eec43817bde805ba2bc5?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/c78e6266f70e0faeddb4a45662054b6911b0554f1250eec43817bde805ba2bc5?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/c78e6266f70e0faeddb4a45662054b6911b0554f1250eec43817bde805ba2bc5?s=96&d=mm&r=g\",\"caption\":\"Lungu Georgiana\"},\"url\":\"https:\\\/\\\/optimacall.ro\\\/fr\\\/author\\\/georgiana_lungu\\\/\"},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/optimacall.ro\\\/15-years-of-interactions-that-matter-thanks-to-you\\\/#local-main-organization-logo\",\"url\":\"https:\\\/\\\/optimacall.ro\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/cropped-cropped-logo-optima-rain.png\",\"contentUrl\":\"https:\\\/\\\/optimacall.ro\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/cropped-cropped-logo-optima-rain.png\",\"width\":112,\"height\":112,\"caption\":\"Optima\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"15 ans d'Optima - Notre histoire, votre histoire","description":"Depuis 15 ans, Optima construit des relations authentiques et des performances gr\u00e2ce aux personnes, \u00e0 l'innovation et \u00e0 la confiance.D\u00e9couvrez l'histoire de 15 ans d'Optima.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/optimacall.ro\/fr\/15-ans-dinteractions-qui-comptent-grace-a-vous\/","og_locale":"fr_FR","og_type":"article","og_title":"15 years of interactions that matter, thanks to you!","og_description":"De 15 ani, Optima construie\u0219te rela\u021bii autentice \u0219i performan\u021b\u0103 prin oameni, inova\u021bie \u0219i \u00eencredere.Descoper\u0103 povestea celor 15 ani de Optima.","og_url":"https:\/\/optimacall.ro\/fr\/15-ans-dinteractions-qui-comptent-grace-a-vous\/","og_site_name":"Optima","article_publisher":"https:\/\/www.facebook.com\/optimacall4excellence\/","article_published_time":"2025-10-13T10:02:11+00:00","og_image":[{"width":1024,"height":576,"url":"https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/10\/Banner-articole-Octombrie-1024x576.png","type":"image\/png"}],"author":"Lungu Georgiana","twitter_card":"summary_large_image","twitter_misc":{"\u00c9crit par":"Lungu Georgiana","Dur\u00e9e de lecture estim\u00e9e":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/optimacall.ro\/15-years-of-interactions-that-matter-thanks-to-you\/#article","isPartOf":{"@id":"https:\/\/optimacall.ro\/15-years-of-interactions-that-matter-thanks-to-you\/"},"author":{"name":"Lungu Georgiana","@id":"https:\/\/optimacall.ro\/#\/schema\/person\/82e83060ae378570a5d5fdb5bdfc959a"},"headline":"15 years of interactions that matter, thanks to you!","datePublished":"2025-10-13T10:02:11+00:00","mainEntityOfPage":{"@id":"https:\/\/optimacall.ro\/15-years-of-interactions-that-matter-thanks-to-you\/"},"wordCount":1366,"commentCount":0,"publisher":{"@id":"https:\/\/optimacall.ro\/#organization"},"image":{"@id":"https:\/\/optimacall.ro\/15-years-of-interactions-that-matter-thanks-to-you\/#primaryimage"},"thumbnailUrl":"https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/10\/Banner-articole-Octombrie.png","articleSection":["Uncategorized @ro"],"inLanguage":"fr-FR","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/optimacall.ro\/15-years-of-interactions-that-matter-thanks-to-you\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/optimacall.ro\/15-years-of-interactions-that-matter-thanks-to-you\/","url":"https:\/\/optimacall.ro\/15-years-of-interactions-that-matter-thanks-to-you\/","name":"15 ans d'Optima - Notre histoire, votre histoire","isPartOf":{"@id":"https:\/\/optimacall.ro\/#website"},"primaryImageOfPage":{"@id":"https:\/\/optimacall.ro\/15-years-of-interactions-that-matter-thanks-to-you\/#primaryimage"},"image":{"@id":"https:\/\/optimacall.ro\/15-years-of-interactions-that-matter-thanks-to-you\/#primaryimage"},"thumbnailUrl":"https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/10\/Banner-articole-Octombrie.png","datePublished":"2025-10-13T10:02:11+00:00","description":"Depuis 15 ans, Optima construit des relations authentiques et des performances gr\u00e2ce aux personnes, \u00e0 l'innovation et \u00e0 la confiance.D\u00e9couvrez l'histoire de 15 ans d'Optima.","breadcrumb":{"@id":"https:\/\/optimacall.ro\/15-years-of-interactions-that-matter-thanks-to-you\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/optimacall.ro\/15-years-of-interactions-that-matter-thanks-to-you\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/optimacall.ro\/15-years-of-interactions-that-matter-thanks-to-you\/#primaryimage","url":"https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/10\/Banner-articole-Octombrie.png","contentUrl":"https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/10\/Banner-articole-Octombrie.png","width":1920,"height":1080,"caption":"15 years of interactions that matter, thanks to you!"},{"@type":"BreadcrumbList","@id":"https:\/\/optimacall.ro\/15-years-of-interactions-that-matter-thanks-to-you\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Optima","item":"https:\/\/optimacall.ro\/"},{"@type":"ListItem","position":2,"name":"15 years of interactions that matter, thanks to you!"}]},{"@type":"WebSite","@id":"https:\/\/optimacall.ro\/#website","url":"https:\/\/optimacall.ro\/","name":"Optima","description":"Solutions int\u00e9gr\u00e9es de centre de contact et de RPA","publisher":{"@id":"https:\/\/optimacall.ro\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/optimacall.ro\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":["Organization","Place"],"@id":"https:\/\/optimacall.ro\/#organization","name":"Optima","alternateName":"Optima Solutions Services","url":"https:\/\/optimacall.ro\/","logo":{"@id":"https:\/\/optimacall.ro\/15-years-of-interactions-that-matter-thanks-to-you\/#local-main-organization-logo"},"image":{"@id":"https:\/\/optimacall.ro\/15-years-of-interactions-that-matter-thanks-to-you\/#local-main-organization-logo"},"sameAs":["https:\/\/www.facebook.com\/optimacall4excellence\/"],"description":"Services d'externalisation des centres d'appel","legalName":"Optima Solutions Services SRL","foundingDate":"2010-10-10","numberOfEmployees":{"@type":"QuantitativeValue","minValue":"51","maxValue":"200"},"openingHoursSpecification":[{"@type":"OpeningHoursSpecification","dayOfWeek":["Monday","Tuesday","Wednesday","Thursday","Friday","Saturday","Sunday"],"opens":"09:00","closes":"17:00"}]},{"@type":"Person","@id":"https:\/\/optimacall.ro\/#\/schema\/person\/82e83060ae378570a5d5fdb5bdfc959a","name":"Lungu Georgiana","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/secure.gravatar.com\/avatar\/c78e6266f70e0faeddb4a45662054b6911b0554f1250eec43817bde805ba2bc5?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/c78e6266f70e0faeddb4a45662054b6911b0554f1250eec43817bde805ba2bc5?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/c78e6266f70e0faeddb4a45662054b6911b0554f1250eec43817bde805ba2bc5?s=96&d=mm&r=g","caption":"Lungu Georgiana"},"url":"https:\/\/optimacall.ro\/fr\/author\/georgiana_lungu\/"},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/optimacall.ro\/15-years-of-interactions-that-matter-thanks-to-you\/#local-main-organization-logo","url":"https:\/\/optimacall.ro\/wp-content\/uploads\/2024\/03\/cropped-cropped-logo-optima-rain.png","contentUrl":"https:\/\/optimacall.ro\/wp-content\/uploads\/2024\/03\/cropped-cropped-logo-optima-rain.png","width":112,"height":112,"caption":"Optima"}]}},"_links":{"self":[{"href":"https:\/\/optimacall.ro\/fr\/wp-json\/wp\/v2\/posts\/11342","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/optimacall.ro\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/optimacall.ro\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/optimacall.ro\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/optimacall.ro\/fr\/wp-json\/wp\/v2\/comments?post=11342"}],"version-history":[{"count":0,"href":"https:\/\/optimacall.ro\/fr\/wp-json\/wp\/v2\/posts\/11342\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/optimacall.ro\/fr\/wp-json\/wp\/v2\/media\/11343"}],"wp:attachment":[{"href":"https:\/\/optimacall.ro\/fr\/wp-json\/wp\/v2\/media?parent=11342"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/optimacall.ro\/fr\/wp-json\/wp\/v2\/categories?post=11342"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/optimacall.ro\/fr\/wp-json\/wp\/v2\/tags?post=11342"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}