{"id":9685,"date":"2025-04-17T15:16:43","date_gmt":"2025-04-17T12:16:43","guid":{"rendered":"https:\/\/optimacall.ro\/?p=9685"},"modified":"2025-04-17T15:29:59","modified_gmt":"2025-04-17T12:29:59","slug":"a-quoi-ressemble-une-journee-dans-un-centre-dappel-moderne-spoiler-pas-ce-que-vous-pensez","status":"publish","type":"post","link":"https:\/\/optimacall.ro\/fr\/a-quoi-ressemble-une-journee-dans-un-centre-dappel-moderne-spoiler-pas-ce-que-vous-pensez\/","title":{"rendered":"\u00c0 quoi ressemble une journ\u00e9e dans un centre d'appel moderne ? Spoiler : Non, ce n'est pas ce que vous pensez !"},"content":{"rendered":"<style>.elementor-9685 .elementor-element.elementor-element-e2c6525{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;overflow:visible;}.elementor-9685 .elementor-element.elementor-element-e2c6525.e-con{--flex-grow:0;--flex-shrink:0;}.elementor-widget-image .widget-image-caption{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-size:var( --e-global-typography-text-font-size );font-weight:var( --e-global-typography-text-font-weight );line-height:var( --e-global-typography-text-line-height );}.elementor-widget-heading .elementor-heading-title{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-size:var( --e-global-typography-primary-font-size );font-weight:var( --e-global-typography-primary-font-weight );line-height:var( --e-global-typography-primary-line-height );color:var( --e-global-color-primary );}.elementor-9685 .elementor-element.elementor-element-deac12e{text-align:left;}.elementor-9685 .elementor-element.elementor-element-deac12e .elementor-heading-title{font-family:var( --e-global-typography-secondary-font-family ), Sans-serif;font-size:var( --e-global-typography-secondary-font-size );font-weight:var( --e-global-typography-secondary-font-weight );line-height:var( --e-global-typography-secondary-line-height );}.elementor-widget-text-editor{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-size:var( --e-global-typography-text-font-size );font-weight:var( --e-global-typography-text-font-weight );line-height:var( --e-global-typography-text-line-height );color:var( --e-global-color-text );}.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:var( --e-global-color-primary );}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap, .elementor-widget-text-editor.elementor-drop-cap-view-default .elementor-drop-cap{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-9685 .elementor-element.elementor-element-a98ecd9{margin:0px 0px calc(var(--kit-widget-spacing, 0px) + 0px) 0px;padding:19px 19px 19px 19px;text-align:justify;}.elementor-9685 .elementor-element.elementor-element-a98ecd9.elementor-element{--align-self:stretch;}.elementor-9685 .elementor-element.elementor-element-edfc5c8{--display:grid;--e-con-grid-template-columns:repeat(3, 1fr);--e-con-grid-template-rows:repeat(2, 1fr);--grid-auto-flow:row;overflow:visible;}.elementor-widget-icon.elementor-view-stacked .elementor-icon{background-color:var( --e-global-color-primary );}.elementor-widget-icon.elementor-view-framed .elementor-icon, .elementor-widget-icon.elementor-view-default .elementor-icon{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-widget-icon.elementor-view-framed .elementor-icon, .elementor-widget-icon.elementor-view-default .elementor-icon svg{fill:var( --e-global-color-primary );}.elementor-9685 .elementor-element.elementor-element-6ba432c.elementor-element{--align-self:center;}body:not(.rtl) .elementor-9685 .elementor-element.elementor-element-6ba432c{left:59.974px;}body.rtl .elementor-9685 .elementor-element.elementor-element-6ba432c{right:59.974px;}.elementor-9685 .elementor-element.elementor-element-6ba432c{top:10.983px;}.elementor-9685 .elementor-element.elementor-element-6ba432c .elementor-icon-wrapper{text-align:center;}.elementor-9685 .elementor-element.elementor-element-6ba432c.elementor-view-stacked .elementor-icon{background-color:#F7941D;}.elementor-9685 .elementor-element.elementor-element-6ba432c.elementor-view-framed .elementor-icon, .elementor-9685 .elementor-element.elementor-element-6ba432c.elementor-view-default .elementor-icon{color:#F7941D;border-color:#F7941D;}.elementor-9685 .elementor-element.elementor-element-6ba432c.elementor-view-framed .elementor-icon, .elementor-9685 .elementor-element.elementor-element-6ba432c.elementor-view-default .elementor-icon svg{fill:#F7941D;}.elementor-9685 .elementor-element.elementor-element-21c29a6{width:var( --container-widget-width, 5.804% );max-width:5.804%;--container-widget-width:5.804%;--container-widget-flex-grow:0;}.elementor-9685 .elementor-element.elementor-element-21c29a6.elementor-element{--align-self:flex-start;--flex-grow:0;--flex-shrink:0;}.elementor-9685 .elementor-element.elementor-element-21c29a6 .elementor-icon-wrapper{text-align:left;}.elementor-9685 .elementor-element.elementor-element-21c29a6.elementor-view-stacked .elementor-icon{background-color:#F7941D;}.elementor-9685 .elementor-element.elementor-element-21c29a6.elementor-view-framed .elementor-icon, .elementor-9685 .elementor-element.elementor-element-21c29a6.elementor-view-default .elementor-icon{color:#F7941D;border-color:#F7941D;}.elementor-9685 .elementor-element.elementor-element-21c29a6.elementor-view-framed .elementor-icon, .elementor-9685 .elementor-element.elementor-element-21c29a6.elementor-view-default .elementor-icon svg{fill:#F7941D;}.elementor-9685 .elementor-element.elementor-element-8f72ea6.elementor-element{--align-self:center;}body:not(.rtl) .elementor-9685 .elementor-element.elementor-element-8f72ea6{left:111.957px;}body.rtl .elementor-9685 .elementor-element.elementor-element-8f72ea6{right:111.957px;}.elementor-9685 .elementor-element.elementor-element-8f72ea6{top:11.96px;}.elementor-9685 .elementor-element.elementor-element-8f72ea6 .elementor-icon-wrapper{text-align:center;}.elementor-9685 .elementor-element.elementor-element-8f72ea6.elementor-view-stacked .elementor-icon{background-color:#F7941D;}.elementor-9685 .elementor-element.elementor-element-8f72ea6.elementor-view-framed .elementor-icon, .elementor-9685 .elementor-element.elementor-element-8f72ea6.elementor-view-default .elementor-icon{color:#F7941D;border-color:#F7941D;}.elementor-9685 .elementor-element.elementor-element-8f72ea6.elementor-view-framed .elementor-icon, .elementor-9685 .elementor-element.elementor-element-8f72ea6.elementor-view-default .elementor-icon svg{fill:#F7941D;}.elementor-9685 .elementor-element.elementor-element-4dc56dc.elementor-element{--align-self:center;}body:not(.rtl) .elementor-9685 .elementor-element.elementor-element-4dc56dc{left:158.96px;}body.rtl .elementor-9685 .elementor-element.elementor-element-4dc56dc{right:158.96px;}.elementor-9685 .elementor-element.elementor-element-4dc56dc{top:13.963px;}.elementor-9685 .elementor-element.elementor-element-4dc56dc .elementor-icon-wrapper{text-align:center;}.elementor-9685 .elementor-element.elementor-element-4dc56dc.elementor-view-stacked .elementor-icon{background-color:#F7941D;}.elementor-9685 .elementor-element.elementor-element-4dc56dc.elementor-view-framed .elementor-icon, .elementor-9685 .elementor-element.elementor-element-4dc56dc.elementor-view-default .elementor-icon{color:#F7941D;border-color:#F7941D;}.elementor-9685 .elementor-element.elementor-element-4dc56dc.elementor-view-framed .elementor-icon, .elementor-9685 .elementor-element.elementor-element-4dc56dc.elementor-view-default .elementor-icon svg{fill:#F7941D;}.elementor-9685 .elementor-element.elementor-element-4dc56dc .elementor-icon{font-size:46px;}.elementor-9685 .elementor-element.elementor-element-4dc56dc .elementor-icon svg{height:46px;}.elementor-widget-button .elementor-button{background-color:var( --e-global-color-accent );font-family:var( --e-global-typography-accent-font-family ), Sans-serif;font-size:var( --e-global-typography-accent-font-size );font-weight:var( --e-global-typography-accent-font-weight );line-height:var( --e-global-typography-accent-line-height );}.elementor-9685 .elementor-element.elementor-element-0a8d661 .elementor-button{background-color:#F7941D;box-shadow:21px 7px 25px -2px rgba(0,0,0,0.5);border-radius:-2px -2px -2px -2px;}.elementor-9685 .elementor-element.elementor-element-0a8d661{padding:-1px -1px -1px -1px;}.elementor-9685 .elementor-element.elementor-element-0a8d661 .elementor-button-content-wrapper{flex-direction:row;}@media(max-width:1024px){.elementor-widget-image .widget-image-caption{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );}.elementor-widget-heading .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );}.elementor-9685 .elementor-element.elementor-element-deac12e .elementor-heading-title{font-size:var( --e-global-typography-secondary-font-size );line-height:var( --e-global-typography-secondary-line-height );}.elementor-widget-text-editor{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );}.elementor-9685 .elementor-element.elementor-element-edfc5c8{--grid-auto-flow:row;}.elementor-widget-button .elementor-button{font-size:var( --e-global-typography-accent-font-size );line-height:var( --e-global-typography-accent-line-height );}}@media(max-width:767px){.elementor-widget-image .widget-image-caption{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );}.elementor-widget-heading .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );}.elementor-9685 .elementor-element.elementor-element-deac12e .elementor-heading-title{font-size:var( --e-global-typography-secondary-font-size );line-height:var( --e-global-typography-secondary-line-height );}.elementor-widget-text-editor{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );}.elementor-9685 .elementor-element.elementor-element-edfc5c8{--e-con-grid-template-columns:repeat(1, 1fr);--grid-auto-flow:row;}.elementor-widget-button .elementor-button{font-size:var( --e-global-typography-accent-font-size );line-height:var( --e-global-typography-accent-line-height );}}<\/style>\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"9685\" class=\"elementor elementor-9685\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e2c6525 e-flex e-con-boxed e-con e-parent\" data-id=\"e2c6525\" data-element_type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-487ddb1 elementor-widget elementor-widget-image\" data-id=\"487ddb1\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1280\" height=\"640\" src=\"https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/04\/Banner-articol-Aprilie-Ana-S.png\" class=\"attachment-full size-full wp-image-9686\" alt=\"Centre d&#039;appel moderne\" srcset=\"https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/04\/Banner-articol-Aprilie-Ana-S.png 1280w, https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/04\/Banner-articol-Aprilie-Ana-S-300x150.png 300w, https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/04\/Banner-articol-Aprilie-Ana-S-1024x512.png 1024w, https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/04\/Banner-articol-Aprilie-Ana-S-768x384.png 768w, https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/04\/Banner-articol-Aprilie-Ana-S-18x9.png 18w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-deac12e elementor-widget elementor-widget-heading\" data-id=\"deac12e\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">\u00c0 quoi ressemble une journ\u00e9e dans un centre d'appel moderne ? Spoiler : Non, ce n'est pas ce que vous pensez !<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a98ecd9 elementor-widget elementor-widget-text-editor\" data-id=\"a98ecd9\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ol><li><strong> Le lever du soleil commence par une connexion et un caf\u00e9<\/strong><\/li><\/ol><p>Dans un centre d'appels moderne, la journ\u00e9e commence par un clic, pas par un soupir. Les plates-formes intelligentes de gestion des appels vous donnent tous les faits sur votre \u00e9cran - vous n'avez pas besoin de tout conna\u00eetre par c\u0153ur. Vous disposez de conseils, d'une assistance, d'une \u00e9quipe. En fait, vous avez le contr\u00f4le.<\/p><p>\u00a0<\/p><ol start=\"2\"><li><strong> Ne pas se contenter de parler - optimiser, apprendre, grandir<\/strong><\/li><\/ol><p>Que vous travailliez dans la vente ou les questionnaires, chaque appel vous forme pour devenir un petit expert. Les formations sont courtes, interactives et ax\u00e9es sur les comp\u00e9tences r\u00e9elles. Avez-vous des indicateurs de performance ? Oui. Mais aussi la satisfaction de trouver des solutions rapides pour des personnes r\u00e9elles.<\/p><p>\u00a0<\/p><ol start=\"3\"><li><strong> T\u00e9l\u00e9phones, internet et appareils - vous les recommandez, nous les livrons<\/strong><\/li><\/ol><p>Vous travaillez avec de vraies offres, pas de la fiction. Des offres de t\u00e9l\u00e9phonie mobile, d'internet fixe et m\u00eame d'appareils intelligents. Mieux vous comprenez les besoins des clients, plus il est facile de leur proposer les bonnes solutions. Vous \u00e9coutez, nous livrons.<\/p><p>\u00a0<\/p><ol start=\"4\"><li><strong> Les pauses - aliment\u00e9es par les m\u00e8mes et le caf\u00e9<\/strong><\/li><\/ol><p>Le centre d'appel n'est pas le pays des robots. Les pauses sont d\u00e9tendues, les coll\u00e8gues plaisantent, vous avez le temps de feuilleter un journal ou de prendre un caf\u00e9. L'environnement est amical et, oui, on rit beaucoup. Travaillez dur, riez plus fort.<\/p><p>\u00a0<\/p><ol start=\"5\"><li><strong> Vous voulez voir ce que c'est ? Faites \u00e9quipe !<\/strong><\/li><\/ol><p>Si ce que vous avez lu vous int\u00e9resse, vous \u00eates peut-\u00eatre \u00e0 votre place ici. Laissez-nous un message ou remplissez le formulaire et nous vous enverrons les derni\u00e8res offres d'emploi ou les offres d'emploi dans le domaine des t\u00e9l\u00e9communications. Ou pourquoi pas les deux ?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-edfc5c8 e-grid e-con-boxed e-con e-child\" data-id=\"edfc5c8\" data-element_type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ba432c elementor-absolute elementor-view-default elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"6ba432c\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/www.facebook.com\/optimacall4excellence\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-facebook\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256c0 123.78 90.69 226.38 209.25 245V327.69h-63V256h63v-54.64c0-62.15 37-96.48 93.67-96.48 27.14 0 55.52 4.84 55.52 4.84v61h-31.28c-30.8 0-40.41 19.12-40.41 38.73V256h68.78l-11 71.69h-57.78V501C413.31 482.38 504 379.78 504 256z\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21c29a6 elementor-widget__width-initial elementor-view-default elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"21c29a6\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon elementor-animation-shrink\" href=\"https:\/\/www.linkedin.com\/company\/optima---call-for-excellence\/\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-linkedin\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f72ea6 elementor-absolute elementor-view-default elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"8f72ea6\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/www.instagram.com\/optima_solutions_services\/\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-instagram\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.1 141c-63.6 0-114.9 51.3-114.9 114.9s51.3 114.9 114.9 114.9S339 319.5 339 255.9 287.7 141 224.1 141zm0 189.6c-41.1 0-74.7-33.5-74.7-74.7s33.5-74.7 74.7-74.7 74.7 33.5 74.7 74.7-33.6 74.7-74.7 74.7zm146.4-194.3c0 14.9-12 26.8-26.8 26.8-14.9 0-26.8-12-26.8-26.8s12-26.8 26.8-26.8 26.8 12 26.8 26.8zm76.1 27.2c-1.7-35.9-9.9-67.7-36.2-93.9-26.2-26.2-58-34.4-93.9-36.2-37-2.1-147.9-2.1-184.9 0-35.8 1.7-67.6 9.9-93.9 36.1s-34.4 58-36.2 93.9c-2.1 37-2.1 147.9 0 184.9 1.7 35.9 9.9 67.7 36.2 93.9s58 34.4 93.9 36.2c37 2.1 147.9 2.1 184.9 0 35.9-1.7 67.7-9.9 93.9-36.2 26.2-26.2 34.4-58 36.2-93.9 2.1-37 2.1-147.8 0-184.8zM398.8 388c-7.8 19.6-22.9 34.7-42.6 42.6-29.5 11.7-99.5 9-132.1 9s-102.7 2.6-132.1-9c-19.6-7.8-34.7-22.9-42.6-42.6-11.7-29.5-9-99.5-9-132.1s-2.6-102.7 9-132.1c7.8-19.6 22.9-34.7 42.6-42.6 29.5-11.7 99.5-9 132.1-9s102.7-2.6 132.1 9c19.6 7.8 34.7 22.9 42.6 42.6 11.7 29.5 9 99.5 9 132.1s2.7 102.7-9 132.1z\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4dc56dc elementor-absolute elementor-view-default elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"4dc56dc\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/www.tiktok.com\/@optimacall\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-tiktok\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M448,209.91a210.06,210.06,0,0,1-122.77-39.25V349.38A162.55,162.55,0,1,1,185,188.31V278.2a74.62,74.62,0,1,0,52.23,71.18V0l88,0a121.18,121.18,0,0,0,1.86,22.17h0A122.18,122.18,0,0,0,381,102.39a121.43,121.43,0,0,0,67,20.14Z\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a8d661 elementor-widget elementor-widget-button\" data-id=\"0a8d661\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/optimacall.ro\/en\/career\/%20\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-hand-point-right\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M428.8 137.6h-86.177a115.52 115.52 0 0 0 2.176-22.4c0-47.914-35.072-83.2-92-83.2-45.314 0-57.002 48.537-75.707 78.784-7.735 12.413-16.994 23.317-25.851 33.253l-.131.146-.129.148C135.662 161.807 127.764 168 120.8 168h-2.679c-5.747-4.952-13.536-8-22.12-8H32c-17.673 0-32 12.894-32 28.8v230.4C0 435.106 14.327 448 32 448h64c8.584 0 16.373-3.048 22.12-8h2.679c28.688 0 67.137 40 127.2 40h21.299c62.542 0 98.8-38.658 99.94-91.145 12.482-17.813 18.491-40.785 15.985-62.791A93.148 93.148 0 0 0 393.152 304H428.8c45.435 0 83.2-37.584 83.2-83.2 0-45.099-38.101-83.2-83.2-83.2zm0 118.4h-91.026c12.837 14.669 14.415 42.825-4.95 61.05 11.227 19.646 1.687 45.624-12.925 53.625 6.524 39.128-10.076 61.325-50.6 61.325H248c-45.491 0-77.21-35.913-120-39.676V215.571c25.239-2.964 42.966-21.222 59.075-39.596 11.275-12.65 21.725-25.3 30.799-39.875C232.355 112.712 244.006 80 252.8 80c23.375 0 44 8.8 44 35.2 0 35.2-26.4 53.075-26.4 70.4h158.4c18.425 0 35.2 16.5 35.2 35.2 0 18.975-16.225 35.2-35.2 35.2zM88 384c0 13.255-10.745 24-24 24s-24-10.745-24-24 10.745-24 24-24 24 10.745 24 24z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Faisons connaissance !<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Cum arat\u0103 o zi \u00eentr-un call center modern? Spoiler: Nu, nu e ce crezi! R\u0103s\u0103ritul \u00eencepe cu login \u0219i cu cafea \u00centr-un call center modern, ziua \u00eencepe cu un click, nu cu un oftat. Platformele smart de management al apelurilor \u00ee\u021bi dau toate datele pe ecran \u2014 nu trebuie s\u0103 \u0219tii totul pe dinafar\u0103. Ai [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":9686,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-9685","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized-ro"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v26.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Cum arat\u0103 o zi \u00eentr-un call center modern<\/title>\n<meta name=\"description\" content=\"Descoper\u0103 cum arat\u0103 o zi \u00eentr-un call center modern: de la login la pauze cu memes. Te a\u0219teapt\u0103 un mediu smart, prietenos \u0219i plin de oportunit\u0103\u021bi!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/optimacall.ro\/fr\/a-quoi-ressemble-une-journee-dans-un-centre-dappel-moderne-spoiler-pas-ce-que-vous-pensez\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cum arat\u0103 o zi \u00eentr-un call center modern? Spoiler: Nu, nu e ce crezi!\" \/>\n<meta property=\"og:description\" content=\"Descoper\u0103 cum arat\u0103 o zi \u00eentr-un call center modern: de la login la pauze cu memes. Te a\u0219teapt\u0103 un mediu smart, prietenos \u0219i plin de oportunit\u0103\u021bi!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/optimacall.ro\/fr\/a-quoi-ressemble-une-journee-dans-un-centre-dappel-moderne-spoiler-pas-ce-que-vous-pensez\/\" \/>\n<meta property=\"og:site_name\" content=\"Optima\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/optimacall4excellence\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-04-17T12:16:43+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-17T12:29:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/04\/Banner-articol-Aprilie-Ana-S.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"640\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Lungu Georgiana\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Lungu Georgiana\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/optimacall.ro\/cum-arata-o-zi-intr-un-call-center-modern-spoiler-nu-nu-e-ce-crezi\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/optimacall.ro\/cum-arata-o-zi-intr-un-call-center-modern-spoiler-nu-nu-e-ce-crezi\/\"},\"author\":{\"name\":\"Lungu Georgiana\",\"@id\":\"https:\/\/optimacall.ro\/#\/schema\/person\/bfc6d7b85ac797851f1c25ccc9162f17\"},\"headline\":\"Cum arat\u0103 o zi \u00eentr-un call center modern? Spoiler: Nu, nu e ce crezi!\",\"datePublished\":\"2025-04-17T12:16:43+00:00\",\"dateModified\":\"2025-04-17T12:29:59+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/optimacall.ro\/cum-arata-o-zi-intr-un-call-center-modern-spoiler-nu-nu-e-ce-crezi\/\"},\"wordCount\":286,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/optimacall.ro\/#organization\"},\"image\":{\"@id\":\"https:\/\/optimacall.ro\/cum-arata-o-zi-intr-un-call-center-modern-spoiler-nu-nu-e-ce-crezi\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/04\/Banner-articol-Aprilie-Ana-S.png\",\"articleSection\":[\"Uncategorized @ro\"],\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/optimacall.ro\/cum-arata-o-zi-intr-un-call-center-modern-spoiler-nu-nu-e-ce-crezi\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/optimacall.ro\/cum-arata-o-zi-intr-un-call-center-modern-spoiler-nu-nu-e-ce-crezi\/\",\"url\":\"https:\/\/optimacall.ro\/cum-arata-o-zi-intr-un-call-center-modern-spoiler-nu-nu-e-ce-crezi\/\",\"name\":\"Cum arat\u0103 o zi \u00eentr-un call center modern\",\"isPartOf\":{\"@id\":\"https:\/\/optimacall.ro\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/optimacall.ro\/cum-arata-o-zi-intr-un-call-center-modern-spoiler-nu-nu-e-ce-crezi\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/optimacall.ro\/cum-arata-o-zi-intr-un-call-center-modern-spoiler-nu-nu-e-ce-crezi\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/04\/Banner-articol-Aprilie-Ana-S.png\",\"datePublished\":\"2025-04-17T12:16:43+00:00\",\"dateModified\":\"2025-04-17T12:29:59+00:00\",\"description\":\"Descoper\u0103 cum arat\u0103 o zi \u00eentr-un call center modern: de la login la pauze cu memes. Te a\u0219teapt\u0103 un mediu smart, prietenos \u0219i plin de oportunit\u0103\u021bi!\",\"breadcrumb\":{\"@id\":\"https:\/\/optimacall.ro\/cum-arata-o-zi-intr-un-call-center-modern-spoiler-nu-nu-e-ce-crezi\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/optimacall.ro\/cum-arata-o-zi-intr-un-call-center-modern-spoiler-nu-nu-e-ce-crezi\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/optimacall.ro\/cum-arata-o-zi-intr-un-call-center-modern-spoiler-nu-nu-e-ce-crezi\/#primaryimage\",\"url\":\"https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/04\/Banner-articol-Aprilie-Ana-S.png\",\"contentUrl\":\"https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/04\/Banner-articol-Aprilie-Ana-S.png\",\"width\":1280,\"height\":640,\"caption\":\"Call center modern\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/optimacall.ro\/cum-arata-o-zi-intr-un-call-center-modern-spoiler-nu-nu-e-ce-crezi\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Optima\",\"item\":\"https:\/\/optimacall.ro\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Cum arat\u0103 o zi \u00eentr-un call center modern? Spoiler: Nu, nu e ce crezi!\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/optimacall.ro\/#website\",\"url\":\"https:\/\/optimacall.ro\/\",\"name\":\"Optima\",\"description\":\"Solu\u021bii integrate de contact center \u0219i RPA\",\"publisher\":{\"@id\":\"https:\/\/optimacall.ro\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/optimacall.ro\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":[\"Organization\",\"Place\"],\"@id\":\"https:\/\/optimacall.ro\/#organization\",\"name\":\"Optima\",\"alternateName\":\"Optima Solutions Services\",\"url\":\"https:\/\/optimacall.ro\/\",\"logo\":{\"@id\":\"https:\/\/optimacall.ro\/cum-arata-o-zi-intr-un-call-center-modern-spoiler-nu-nu-e-ce-crezi\/#local-main-organization-logo\"},\"image\":{\"@id\":\"https:\/\/optimacall.ro\/cum-arata-o-zi-intr-un-call-center-modern-spoiler-nu-nu-e-ce-crezi\/#local-main-organization-logo\"},\"sameAs\":[\"https:\/\/www.facebook.com\/optimacall4excellence\/\"],\"description\":\"Call center cu servicii de outsourcing\",\"legalName\":\"Optima Solutions Services SRL\",\"foundingDate\":\"2010-10-10\",\"numberOfEmployees\":{\"@type\":\"QuantitativeValue\",\"minValue\":\"51\",\"maxValue\":\"200\"},\"openingHoursSpecification\":[{\"@type\":\"OpeningHoursSpecification\",\"dayOfWeek\":[\"Monday\",\"Tuesday\",\"Wednesday\",\"Thursday\",\"Friday\",\"Saturday\",\"Sunday\"],\"opens\":\"09:00\",\"closes\":\"17:00\"}]},{\"@type\":\"Person\",\"@id\":\"https:\/\/optimacall.ro\/#\/schema\/person\/bfc6d7b85ac797851f1c25ccc9162f17\",\"name\":\"Lungu Georgiana\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/optimacall.ro\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/c78e6266f70e0faeddb4a45662054b6911b0554f1250eec43817bde805ba2bc5?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/c78e6266f70e0faeddb4a45662054b6911b0554f1250eec43817bde805ba2bc5?s=96&d=mm&r=g\",\"caption\":\"Lungu Georgiana\"},\"url\":\"https:\/\/optimacall.ro\/fr\/author\/georgiana_lungu\/\"},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/optimacall.ro\/cum-arata-o-zi-intr-un-call-center-modern-spoiler-nu-nu-e-ce-crezi\/#local-main-organization-logo\",\"url\":\"https:\/\/optimacall.ro\/wp-content\/uploads\/2024\/03\/cropped-cropped-logo-optima-rain.png\",\"contentUrl\":\"https:\/\/optimacall.ro\/wp-content\/uploads\/2024\/03\/cropped-cropped-logo-optima-rain.png\",\"width\":112,\"height\":112,\"caption\":\"Optima\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"A quoi ressemble une journ\u00e9e dans un centre d'appel moderne","description":"D\u00e9couvrez \u00e0 quoi ressemble une journ\u00e9e dans un centre d'appel moderne : de la connexion aux pauses avec les m\u00e8mes. Un environnement intelligent, convivial et plein d'opportunit\u00e9s vous attend !","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/optimacall.ro\/fr\/a-quoi-ressemble-une-journee-dans-un-centre-dappel-moderne-spoiler-pas-ce-que-vous-pensez\/","og_locale":"fr_FR","og_type":"article","og_title":"Cum arat\u0103 o zi \u00eentr-un call center modern? Spoiler: Nu, nu e ce crezi!","og_description":"Descoper\u0103 cum arat\u0103 o zi \u00eentr-un call center modern: de la login la pauze cu memes. Te a\u0219teapt\u0103 un mediu smart, prietenos \u0219i plin de oportunit\u0103\u021bi!","og_url":"https:\/\/optimacall.ro\/fr\/a-quoi-ressemble-une-journee-dans-un-centre-dappel-moderne-spoiler-pas-ce-que-vous-pensez\/","og_site_name":"Optima","article_publisher":"https:\/\/www.facebook.com\/optimacall4excellence\/","article_published_time":"2025-04-17T12:16:43+00:00","article_modified_time":"2025-04-17T12:29:59+00:00","og_image":[{"width":1280,"height":640,"url":"https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/04\/Banner-articol-Aprilie-Ana-S.png","type":"image\/png"}],"author":"Lungu Georgiana","twitter_card":"summary_large_image","twitter_misc":{"\u00c9crit par":"Lungu Georgiana","Dur\u00e9e de lecture estim\u00e9e":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/optimacall.ro\/cum-arata-o-zi-intr-un-call-center-modern-spoiler-nu-nu-e-ce-crezi\/#article","isPartOf":{"@id":"https:\/\/optimacall.ro\/cum-arata-o-zi-intr-un-call-center-modern-spoiler-nu-nu-e-ce-crezi\/"},"author":{"name":"Lungu Georgiana","@id":"https:\/\/optimacall.ro\/#\/schema\/person\/bfc6d7b85ac797851f1c25ccc9162f17"},"headline":"Cum arat\u0103 o zi \u00eentr-un call center modern? Spoiler: Nu, nu e ce crezi!","datePublished":"2025-04-17T12:16:43+00:00","dateModified":"2025-04-17T12:29:59+00:00","mainEntityOfPage":{"@id":"https:\/\/optimacall.ro\/cum-arata-o-zi-intr-un-call-center-modern-spoiler-nu-nu-e-ce-crezi\/"},"wordCount":286,"commentCount":0,"publisher":{"@id":"https:\/\/optimacall.ro\/#organization"},"image":{"@id":"https:\/\/optimacall.ro\/cum-arata-o-zi-intr-un-call-center-modern-spoiler-nu-nu-e-ce-crezi\/#primaryimage"},"thumbnailUrl":"https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/04\/Banner-articol-Aprilie-Ana-S.png","articleSection":["Uncategorized @ro"],"inLanguage":"fr-FR","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/optimacall.ro\/cum-arata-o-zi-intr-un-call-center-modern-spoiler-nu-nu-e-ce-crezi\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/optimacall.ro\/cum-arata-o-zi-intr-un-call-center-modern-spoiler-nu-nu-e-ce-crezi\/","url":"https:\/\/optimacall.ro\/cum-arata-o-zi-intr-un-call-center-modern-spoiler-nu-nu-e-ce-crezi\/","name":"A quoi ressemble une journ\u00e9e dans un centre d'appel moderne","isPartOf":{"@id":"https:\/\/optimacall.ro\/#website"},"primaryImageOfPage":{"@id":"https:\/\/optimacall.ro\/cum-arata-o-zi-intr-un-call-center-modern-spoiler-nu-nu-e-ce-crezi\/#primaryimage"},"image":{"@id":"https:\/\/optimacall.ro\/cum-arata-o-zi-intr-un-call-center-modern-spoiler-nu-nu-e-ce-crezi\/#primaryimage"},"thumbnailUrl":"https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/04\/Banner-articol-Aprilie-Ana-S.png","datePublished":"2025-04-17T12:16:43+00:00","dateModified":"2025-04-17T12:29:59+00:00","description":"D\u00e9couvrez \u00e0 quoi ressemble une journ\u00e9e dans un centre d'appel moderne : de la connexion aux pauses avec les m\u00e8mes. Un environnement intelligent, convivial et plein d'opportunit\u00e9s vous attend !","breadcrumb":{"@id":"https:\/\/optimacall.ro\/cum-arata-o-zi-intr-un-call-center-modern-spoiler-nu-nu-e-ce-crezi\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/optimacall.ro\/cum-arata-o-zi-intr-un-call-center-modern-spoiler-nu-nu-e-ce-crezi\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/optimacall.ro\/cum-arata-o-zi-intr-un-call-center-modern-spoiler-nu-nu-e-ce-crezi\/#primaryimage","url":"https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/04\/Banner-articol-Aprilie-Ana-S.png","contentUrl":"https:\/\/optimacall.ro\/wp-content\/uploads\/2025\/04\/Banner-articol-Aprilie-Ana-S.png","width":1280,"height":640,"caption":"Call center modern"},{"@type":"BreadcrumbList","@id":"https:\/\/optimacall.ro\/cum-arata-o-zi-intr-un-call-center-modern-spoiler-nu-nu-e-ce-crezi\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Optima","item":"https:\/\/optimacall.ro\/"},{"@type":"ListItem","position":2,"name":"Cum arat\u0103 o zi \u00eentr-un call center modern? Spoiler: Nu, nu e ce crezi!"}]},{"@type":"WebSite","@id":"https:\/\/optimacall.ro\/#website","url":"https:\/\/optimacall.ro\/","name":"Optima","description":"Solutions int\u00e9gr\u00e9es de centre de contact et de RPA","publisher":{"@id":"https:\/\/optimacall.ro\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/optimacall.ro\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":["Organization","Place"],"@id":"https:\/\/optimacall.ro\/#organization","name":"Optima","alternateName":"Optima Solutions Services","url":"https:\/\/optimacall.ro\/","logo":{"@id":"https:\/\/optimacall.ro\/cum-arata-o-zi-intr-un-call-center-modern-spoiler-nu-nu-e-ce-crezi\/#local-main-organization-logo"},"image":{"@id":"https:\/\/optimacall.ro\/cum-arata-o-zi-intr-un-call-center-modern-spoiler-nu-nu-e-ce-crezi\/#local-main-organization-logo"},"sameAs":["https:\/\/www.facebook.com\/optimacall4excellence\/"],"description":"Services d'externalisation des centres d'appel","legalName":"Optima Solutions Services SRL","foundingDate":"2010-10-10","numberOfEmployees":{"@type":"QuantitativeValue","minValue":"51","maxValue":"200"},"openingHoursSpecification":[{"@type":"OpeningHoursSpecification","dayOfWeek":["Monday","Tuesday","Wednesday","Thursday","Friday","Saturday","Sunday"],"opens":"09:00","closes":"17:00"}]},{"@type":"Person","@id":"https:\/\/optimacall.ro\/#\/schema\/person\/bfc6d7b85ac797851f1c25ccc9162f17","name":"Lungu Georgiana","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/optimacall.ro\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/c78e6266f70e0faeddb4a45662054b6911b0554f1250eec43817bde805ba2bc5?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/c78e6266f70e0faeddb4a45662054b6911b0554f1250eec43817bde805ba2bc5?s=96&d=mm&r=g","caption":"Lungu Georgiana"},"url":"https:\/\/optimacall.ro\/fr\/author\/georgiana_lungu\/"},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/optimacall.ro\/cum-arata-o-zi-intr-un-call-center-modern-spoiler-nu-nu-e-ce-crezi\/#local-main-organization-logo","url":"https:\/\/optimacall.ro\/wp-content\/uploads\/2024\/03\/cropped-cropped-logo-optima-rain.png","contentUrl":"https:\/\/optimacall.ro\/wp-content\/uploads\/2024\/03\/cropped-cropped-logo-optima-rain.png","width":112,"height":112,"caption":"Optima"}]}},"_links":{"self":[{"href":"https:\/\/optimacall.ro\/fr\/wp-json\/wp\/v2\/posts\/9685","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/optimacall.ro\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/optimacall.ro\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/optimacall.ro\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/optimacall.ro\/fr\/wp-json\/wp\/v2\/comments?post=9685"}],"version-history":[{"count":1,"href":"https:\/\/optimacall.ro\/fr\/wp-json\/wp\/v2\/posts\/9685\/revisions"}],"predecessor-version":[{"id":9689,"href":"https:\/\/optimacall.ro\/fr\/wp-json\/wp\/v2\/posts\/9685\/revisions\/9689"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/optimacall.ro\/fr\/wp-json\/wp\/v2\/media\/9686"}],"wp:attachment":[{"href":"https:\/\/optimacall.ro\/fr\/wp-json\/wp\/v2\/media?parent=9685"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/optimacall.ro\/fr\/wp-json\/wp\/v2\/categories?post=9685"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/optimacall.ro\/fr\/wp-json\/wp\/v2\/tags?post=9685"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}