In today's circumstances and business environment, and especially in the future, data security is essential for us as well as for our Customers and partners. That is why we are committed to protecting our information and that of our Clients and partners, to monitor, evaluate and improve the adequacy and effectiveness of this protection in terms of personnel, methods and assets, including hardware and software.

We ensure the confidentiality, integrity and availability of OPTIMA SOLUTIONS SERVICES SA and Clients' information under conditions of compliance with legal, regulatory and other assumed information security requirements, as well as under conditions of ensuring the functionality and availability of information assets, including hardware and software.

This is achieved by implementing and maintaining an information security system in accordance with ISO/IEC 27001:2022.

The main objectives in the field of information security are:

All employees have an obligation to protect the data and information with which they come into contact, as well as the technological resources allocated for their use, in an efficient, ethical and lawful manner. The tampering, breach, unauthorized disclosure or misuse of information and related resources constitutes serious misconduct that may result in administrative, disciplinary, contractual and legal sanctions where appropriate.

I believe that this policy must be communicated, understood and enforced through my personal engagement and that of all members of OPTIMA SOLUTIONS SERVICES SA, regardless of position.

Director-General Date: 01.06.2025

Ionescu Andrei-George

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