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Company description

Optima Solutions Services, founded in 2010 by experienced professionals, is a mid-sized outsourcing company with a focus on high quality. Optima supports clients in growing business and improving customer satisfaction by providing sales and support services through various technologies. Optima's medium size allows for increased focus and customized solutions, guaranteeing superior customer service and results. Optima has quickly proven itself as a trusted supplier to multinational companies in telecommunications, financial services and utilities. Contact Center Magazine has recognized the quality of Optima's services, awarding it Best Medium Contact Center on multiple occasions. Optima is part of the Next Capital Group, active in the financial sector, managing total assets of over 500 million euros. Optima employs over 350 people in its offices in Bucharest, Iasi and Brasov, providing excellent service to its customers. This company offers career opportunities in a professional team in an optimal environment for personal and professional development.

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Cultură & Leadership: de ce oamenii valoroși aleg să rămână la Optima

Culture & Leadership: why good people choose to stay at Optima

Cultură & Leadership: de ce oamenii valoroși aleg să rămână la Optima Rotația personalului (turnover-ul) este un cost ascuns pe care nicio companie nu își dorește să îl susțină pe termen lung. Când vine vorba de industria de BPO, vânzări…

Training & Onboarding: Cum te pregătim pentru succes la Optima (și de ce nu vei fi niciodată singur) 🚀🎓

Training & Onboarding: How we set you up for success at Optima (and why you'll never be alone) 🚀🎓

Prima zi la un job nou vine la pachet cu un amestec de entuziasm și o întrebare care stă „la pândă” în mintea oricui: „Oare o să mă descurc?” 🤔 Indiferent dacă ești la început de drum sau ai deja…

Empatia Medicală: De Ce Căutăm Soft Skills | Optima Solutions

Empatia Medicală: De Ce Căutăm Soft Skills | Optima Solutions

Empatia medicală: De ce căutăm specialiști cu „soft skills” pentru proiecte de sănătate Când un pacient apelează un call center medical sau folosește un canal de suport pe chat, de cele mai multe ori nu caută doar o simplă informație…