Our story began a few years ago in a modest office with just nine passionate people. Today, we have grown into a large and dedicated team with offices in Bucharest, Iasi and Brasov, and we are proud to be among the leaders in business process outsourcing in Romania.

We've built our reputation in diverse industries, from telecommunications and financial banking to energy and utilities, and provide customized solutions for our partners. We're more than a service provider; we're a strategic partner that brings a fresh and innovative vision to help companies achieve their goals.

Behind every interaction are the values that define us: quality, integrity and a genuine passion for our clients' success. Every member of our team knows that the fulfillment of these values is seen in the details. We strive to be the best at everything we do because we know that our success depends on the satisfaction of those we serve.

Our organizational culture is about growth and learning. Every day, we give our employees opportunities to grow and learn something new. From training sessions to performance recognition programs, we believe that developing our people is the key to staying competitive and innovative. And because we invest in them, they in turn invest in our partnerships.

We keep up with the latest technologies and integrate them intelligently into all our processes. RPA automation and artificial intelligence enable us to deliver fast and efficient services, improving customer experience and optimizing costs. We believe technology is not just a tool, but a bridge that brings us closer to our partners and their goals.

We have been honored over the years to receive recognition for our excellence, including the "Best Medium Contact Center" award. For us, these awards are more than an accomplishment - they are a commitment to continue to improve, innovate and provide the best service.

Optima Solutions Services is more than just a name. It's a daily commitment to quality, a place where our team, technology and values come together to create solutions that matter. That's what being Optima Solutions Services means to us - and we promise to always remain committed to your success.